-- Previous comment Lots of issues with support and getting help: I've been trying to get help with a ticket transfer for 5 days straight and have not received any response despite sending multi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Moving house can be stressful but remembering to change your address with everything and everyone it's easy to mis out something. I contacted Lets Do This by email. I got a reply quickly asking a fe... Se mere
Confusing registration process. I was registering for myself, and then suddenly and unexpectedly I was forced to register for my daughter. I had entered that she had a qualifying time by gps, but I wa... Se mere
Booked an event.. but my email confirmation didn’t come through, emailed LDT and they quickly confirmed that my registration and payment was received and resent the confirmation email.. Love this co... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Let's Do This exists to inspire anyone and everyone to have incredible moments, make unforgettable memories, and feel alive. With 1000s of incredible experiences to choose from, we're here to help you find your next moment whether it is running, cycling, triathlons, swimming, trail or obstacle.
Kontaktoplysninger
Smiths Building, Lower Ground Floor, 179 Great Portland St,, W1W 5PL, London, Storbritannien
- support@letsdothis.com
- www.letsdothis.com
4,1
God
1 t anmeldelser
Har besvaret 97 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good experience
Haven’t had issues with the website. I wish there was a few more features with race registration. I had a question about picking up my race packet. My question was answered with what I needed to do. Overall, my experience was fine.
25. september 2025
Excellent experience
Excellent experience! Top notch customer service, quick communication and exceptional experience. Thanks team!
23. september 2025
Uopfordret anmeldelse
New Forest is a beautiful places. Lots to do and see, but certainly not flat.
Because I thought the New Forest is flat, I signed up for a cycling event. It certainly is not, and I thought also it was cycling in the woodlands kind of atmosphere, rather than the roads.
However, because of all the beautiful nature that surrounds the whole event, it makes it a great experience, the lovely villages and all the animals that are free to roam around freely. That makes it great.
Thank you to all those who organised it and to all the Marshals who were there to guide and keep us safe.
19. september 2025
I like that there are organizations…
I like that there are organizations like this that promote physical activity for better development both personally, as well as in society in general, so this helps to have a healthier and more productive country
16. september 2025
..but don't use the refundable…
Overall really good but don't use the Refundable add on unless you're willing to pay GP practice for medical evidence for minor injuries. Waste of money.
16. september 2025
Uopfordret anmeldelse
Very helpful & prompt
5. september 2025
I received the answer very quickly.
5. september 2025
So satisfied with this app
So satisfied with this app. The navigation is easy and i am happy with it. I recommend anyone give it a go. Pop it in your list on your phone! Its great!
3. september 2025
Great North Run ballot
Needed to withdraw from the ballot for next year’s Great North Run. Emailed and got a very prompt confirmation that I have been withdrawn. Impressed!
11. september 2025
Uopfordret anmeldelse
Enquiry resolved very quickly!
My enquiry was resolved very quickly and to my complete satisfaction. Thank you
9. september 2025
Great north Run Ballot withdrawal
I had to withdraw my ballot place for the great north run and this was done immediately i emailed- thank you
9. september 2025
Uopfordret anmeldelse
Tried to enter the ballot for my…
Tried to enter the ballot for my partner and me had nothing but problems. Complete form but when it comes to enter my details just keeps going back to start.
7. september 2025
Uopfordret anmeldelse
Decapitated
Great
Did not get the result I wanted but the response was swift and done in execution style
1. september 2025
Website (Ragnar Let's Do This) Not Good
The website (specifically for Ragnar--other LDT sites may be great) is not good. A couple specific aspects:
1) When I wanted to find information or make changes, the options are either difficult to find or not on the website.
2) Navigation is a challenge. Most websites have menus that make it easy to go find what you're looking for, and go back to previous pages. That's not the case with this site. The website also opens new tabs when not necessary--it actually makes navigation substantially worse.
Why 2 stars instead of 1? Human customer service has been great, even though it's not fast (understandable! You have a lot of users).
23. august 2025
Uopfordret anmeldelse
Besvarelse fra Let's Do This
Hi Jonathan,
Thank you for taking the time to share such detailed feedback, we really appreciate it.
We’re glad to hear that you’ve had a positive experience with our customer service team. In fact, when you reached out, I can see that we responded the same day!
The change you wanted to make to your booking couldn’t be done manually, which is why a formal request to our team or the event organizer was needed.
For easier access going forward, when you’re logged into your account, you can view and manage your bookings and team pages directly from your profile. We know navigation can always be improved, and your comments help us identify where to make things clearer and more user-friendly.
Thank you again for sharing your experience — feedback like yours helps us improve both the website and the overall booking journey. Please don't hesitate to reach out to the team directly for any further assistance.
Very helpful!
4. september 2025
Uopfordret anmeldelse
Very helpful.
26. august 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.