Easy warranty replacement..took a little but o come. Should be able to have it directly sent to customer instead of having to come to you company then forwarded
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product! I think the wiring instructions could be more direct and informative. If you know basic 12v electric you should be fine.
Virksomheden har svaret
Very long shipping time and very poor almost non existing customer service. I asked for a return label weeks ago still no response. Scammy merchant, stay away.
Virksomheden har svaret
I recently installed LED fog lights on my 2014 Tundra, and I have to say they are fantastic. These lights are incredibly bright and light up the entire road ahead, making night driving so much eas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om LED Factory Mart
Skrevet af virksomheden
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Kontaktoplysninger
4231 E Brickell St, 91761, Ontario, USA
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
God
851 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The air mattress was fine
The air mattress was fine. The issue was it had a small pinhole so it went flat overnight. I simply wanted an exchange then they sent me a message saying they needed my email address but they sent that message TO my email. Didn’t make sense ever since then, they ghosted me so I went through PayPal to have them file the claim they said sure we got a hold of them they said ship it back for a full refund. The problem with that is it was in China and they knew it would cost me more to ship it to China then to eat it so after I got back with paypal and told them that they replied to the company and the company ghosted them so then I had to go through my bank to get the refund money back. They are not reliable. I would not purchase another thing from these people.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Consumer,
We’re very sorry to hear about your experience and the frustration caused by the communication and return process. We always aim to make warranty and replacement requests quick and fair for our customers. Unfortunately, we couldn’t locate your order based on the information provided. Please reach out to us directly at support@ledfactorymart.com with your order details so we can look into this further and find a suitable resolution as soon as possible.
Terrible instructions
Terrible instructions, cheap product, zero customer support, I've been trying to get a hold of them for 2 weeks and no response. Reading The instructions make no sense at all, extremely incompetent people and service.
I have written multiple times.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Steve,
We’re truly sorry to hear about your experience and the frustration caused by unclear instructions and delayed responses. This is not the standard we aim for. Please contact us directly at support@ledfactorymart.com so we can resolve this promptly. We value your feedback and are reviewing our instructions and support process to ensure better service going forward.
A littlt complicated using pay pal
A littlt complicated using pay pal, rather use cc firect
8. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Guy Walters,
Thank you for your review and honest feedback! We’re happy you chose to shop with us and appreciate your input about the PayPal process. We’re always working to make checkout simpler and smoother, and we’ll share your suggestion with our team. We hope your next experience is even better!
All good here!!!
Easy order, Easy site to get around. Lightning fast shipping. Perfect!!!!
2. marts 2026
Besvarelse fra LED Factory Mart
Dear James,
Thanks so much for the amazing 5-star review! We’re thrilled to hear you found our site easy to use and appreciated our fast shipping. Your satisfaction means everything to us. We look forward to serving you again soon and continuing to make your shopping experience quick and hassle-free!
Besvarelse fra LED Factory Mart
Dear Charles,
Thank you so much for your 5-star review! We’re thrilled to hear that you found the ordering process easy and smooth. Our goal is to make every purchase simple and enjoyable. We truly appreciate your support and look forward to serving you again soon!
Nice lights
Nice lights, instructions could have been better though, lucky there's a you tube video.
4. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Lance,
Thank you for your review! We’re glad you like the lights and appreciate your feedback about the instructions. We’re sorry they weren’t as clear as they could be and are working on improving them for future customers. We're happy the YouTube video helped and hope you’ll enjoy your lights for years to come!
Besvarelse fra LED Factory Mart
Dear Jon,
Thank you so much for the 5-star review! We’re thrilled to hear you had a great buying experience with us. Your satisfaction means a lot, and we truly appreciate your support. We look forward to serving you again soon and continuing to provide the best possible service!
Communication was not very acceptable
Communication was not very acceptable. Emails took days to respond and I was only able to get ahold of someone on the phone twice and this was after no less than 30 phone calls.
2. februar 2026
Besvarelse fra LED Factory Mart
Dear Stephen,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We understand how important timely communication is and apologize for the delay. Our team has reached out to you via email to resolve this matter and ensure better service going forward. Thank you for your patience and feedback.
Love the upgrades
Great product. It is true plug and play. Pretty easy install. The upgrades look amazing on my 2023 Black Diamond edition Bronco. It did take a month for the product to ship- so that was a little long- but arrived and working great. Will buy from LEDMart again.
3. februar 2026
Besvarelse fra LED Factory Mart
Dear jason,
Thank you for the great review! We’re delighted to hear you love the upgrades and found the installation easy. Your Bronco must look incredible! We appreciate your patience with the shipping delay and are glad everything arrived in perfect condition. We look forward to serving you again at LED Factory Mart soon!
GOOD,LOVE LED FACTORY MART
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Wade,
Thank you so much for your awesome 5-star review! We’re so happy to know you love LED Factory Mart. Your support and kind words mean a lot to us. We’ll keep working hard to bring you great products and service every time you shop with us!
Everything i order came in on time
Everything i order came in on time. It fit like it sed it would.
3. februar 2026
Besvarelse fra LED Factory Mart
Dear Keith,
Thank you so much for your 5-star review! We’re thrilled to hear your order arrived on time and that everything fit just as expected. Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Besvarelse fra LED Factory Mart
Dear Doug,
Thank you for the 5-star review! We’re thrilled to hear that you found our service fast, reliable, and efficient. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon—thanks for choosing us!
Missing parts from my order and lack of after sales customer services
Missing parts from my order, no one answers the phone or responds to the WhatsApp text messages ( highly recommended on their website) I would absolutely stay clear from this site. Zero communication when shipped and delivered (still showing be processed even though I have the product) and zero customer services when needing to speak with someone.
1. marts 2026
Besvarelse fra LED Factory Mart
Dear RONAN,
We’re very sorry for the frustration you experienced and appreciate you bringing this to our attention. We understand how important clear communication and complete orders are. Our team has reached out to you via email to resolve this promptly. Thank you for your patience—we’re committed to making this right and improving your experience.
It’s proving to be a little bit more of…
It’s proving to be a little bit more of a pain to install these headlights than anticipated and it looks like I’m gonna probably have to take it to a shop to get it done
1. februar 2026
Besvarelse fra LED Factory Mart
Dear Jeffery,
Thank you for sharing your feedback. We’re sorry to hear the installation process has been a bit challenging. Our goal is to make every upgrade as smooth as possible, and we’d be happy to help troubleshoot or offer guidance. Please reach out to our support team support@ledfactorymart.com—we’ll do our best to ensure everything gets installed perfectly for you.
Super bright lights. A must buy
Website was easy to navigate and the shipping was fast. The product is top notch construction. The only gripe I might have would be the brackets that were included. Wish they had been applied at the factory due to some of them not fitting exactly. I was however still able to install them and the lights are on and working better than expected. They are definitely bright!
1. februar 2026
Besvarelse fra LED Factory Mart
Dear Matthew,
Thank you for your 5-star review! We’re glad you found our website easy to use and are enjoying your new lights. We appreciate your feedback about the brackets—it helps us improve. It’s great to hear the installation worked out and that the lights are shining bright beyond expectations! Thanks for choosing us for your lighting needs.
Everything arrived well packaged and…
Everything arrived well packaged and installed was simple. Lights look good and looking forward to upgrading more of my lights in the future.
1. februar 2026
Besvarelse fra LED Factory Mart
Dear Bain,
Thank you so much for your wonderful feedback! We’re thrilled to hear that your lights arrived safely and were easy to install. It’s great to know you’re enjoying how they look, and we can’t wait to help you with your future lighting upgrades!
very good very fast
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Patrick,
Thank you so much for the 5-star review! We're delighted to hear that you found our service very good and fast. Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon and continuing to provide an excellent experience!
Bought a 3rd brake light for…
Bought a 3rd brake light for 4Runner,arrived broken and when I plugged in ,was dimmer than stock. They have a 30 day return,that they still haven’t honored!!!
They will tell you how sorry they are,and then disappear,so obviously not sorry at all.They asked for photos of light,which was promptly sent,and said they would refund,a week later they asked for photo of box label (?)and then disappeared again.It’s nothing but games from this company-DO NOT BUY FROM THEM,THEY ARE SCAMMERS that don’t honor their own policies!!!!!
****The response,can’t find my order,is just another example of how lame this company is,they have been responding to my request,after weeks of contacting them,they just refuse to honor their own refund policy-just a reiteration of the game’s this company plays-NOTE THEY RESPONDED TO THIS REVIEW VERY QUICKLY,-BUT STILL HAVENT REFUNDED,like I said horrible customer service!!!!!
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Donald,
We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We take product quality and customer service seriously. Unfortunately, we couldn’t locate your order based on the provided details. Please reach out to our support team at support@ledfactorymart.com with your order number so we can promptly assist you and resolve this issue to your satisfaction.
So far not so great
So far not so great! No updates on my order. No tracking. Item said in stock and that's why I ordered from here.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Adam,
We’re very sorry for the frustration caused by the delay and lack of updates. We understand how important timely communication is. Our team has reached out to you directly by email, Thank you for your patience as we work to make this right
Besvarelse fra LED Factory Mart
Dear Lucas,
Thank you for your 5-star review! We’re so happy to hear you had a smooth experience and enjoyed the detailed product information. Our team works hard to make everything clear and simple for our customers. We really appreciate your feedback and look forward to serving you again soon!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.