Easy warranty replacement..took a little but o come. Should be able to have it directly sent to customer instead of having to come to you company then forwarded
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product! I think the wiring instructions could be more direct and informative. If you know basic 12v electric you should be fine.
Virksomheden har svaret
Very long shipping time and very poor almost non existing customer service. I asked for a return label weeks ago still no response. Scammy merchant, stay away.
Virksomheden har svaret
I recently installed LED fog lights on my 2014 Tundra, and I have to say they are fantastic. These lights are incredibly bright and light up the entire road ahead, making night driving so much eas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om LED Factory Mart
Skrevet af virksomheden
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Kontaktoplysninger
4231 E Brickell St, 91761, Ontario, USA
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
God
851 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra LED Factory Mart
Dear Don,
Thank you so much for your 5-star review! We're thrilled to hear that you found our ordering process easy and seamless. Our goal is to make every shopping experience smooth and enjoyable, so your feedback means a lot. We truly appreciate your support and look forward to serving you again soon!
just want i been looking for
just want i been looking for. see how long it takes to get here and see how the product looks and handles
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Charles,
Thanks so much for your 5-star review! We’re glad you found exactly what you were looking for. We can’t wait for you to receive your order and see how the product performs. Please let us know once it arrives—we’d love to hear your thoughts on the look and feel!
Excellent customer service
I had a challenge with my order and they took care of it right away. Excellent customer service.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Luis,
Thank you so much for your 5-star review! We’re glad we could quickly resolve the issue with your order and that you’re happy with our customer service. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your positive experience and support!
Terrible customer service
Well they recommended selling the product rather than return it. As the shipping destination is kept secret (so you have no idea what the shipping fees would be) and they charge a restocking fee. Oh and they only respond to emails at 12:30AM pst.
So make sure you don’t order anything you may have to return
Now they reply to this apologizing and asking to contact them, which i did. Yet don’t even answer that email at all. So now, they are actually worse customer service than i originally thought they were.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Ben,
Thank you for sharing your feedback. We’re truly sorry for your disappointing experience and understand your concerns about the return process and communication times. We never intend to cause frustration, and we value every customer’s trust. Our team is reviewing your case to improve transparency with shipping details and response hours. Please contact us support@ledfactorymart.com directly—we’ll do our best to resolve this promptly and make things right.
Bronco door panel storage
Customer service and the products were good shipping and tracking was not good
6. januar 2026
Besvarelse fra LED Factory Mart
Dear David,
Thank you for your honest review! We’re happy to hear you’re pleased with our products and customer service. We’re sorry the shipping and tracking experience didn’t meet expectations. Your feedback is valuable, and we’re working with our carriers to improve updates and delivery times. We appreciate your support and understanding!
Very good product
Very good product, I got the taillights, headlights and now the fog lights they perfect and great people to work with.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Chuck,
Thank you so much for the amazing 5-star review! We’re thrilled to hear you love your taillights, headlights, and now the fog lights too. It’s great knowing everything worked out perfectly for you. We truly appreciate your continued support and kind words about our team—it means a lot!
Besvarelse fra LED Factory Mart
Dear Rock
Thank you for your amazing 5-star review! We’re so glad you’re happy with the price, shipping, and product quality. Providing great value and fast, reliable service is always our goal. We truly appreciate your support and look forward to having you shop with us again soon!
Awesome service!!!
1. februar 2026
Besvarelse fra LED Factory Mart
Dear Laurence,
Thank you so much for the 5-star review! We’re thrilled to hear you enjoyed our service. Your support means the world to us, and we look forward to serving you again soon with the same awesome experience!
Very fast email responses
Very fast email responses. Great pricing. Offering 15% military to out nations Veterans. All around good experience.
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Robert
Thanks so much for your 5-star review! We’re thrilled to hear you appreciated our quick responses, great pricing, and military discount. Serving our veterans and providing a smooth experience means a lot to us. We truly value your support and look forward to helping you again soon!
Quick responses with questions
Quick responses with questions. Item went on sale the day after my purchase and they graciously refunded me the difference. Great company to work with!
1. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Maranda,
Thank you for the wonderful 5-star review! We’re so glad our team could assist quickly and make sure you received the best price. Providing fair, responsive service is what we’re all about, and we truly appreciate your kind words and support. We look forward to serving you again soon!
Repeat customer for a reason
The site is easy to navigate and information on products is clear. Very easy to make sure you’re getting the right addition for the right vehicle.
1. februar 2026
Besvarelse fra LED Factory Mart
Dear Derrick,
Thank you so much for your 5-star review! We’re thrilled to hear that you found our site easy to navigate and that the product information helped you choose the right addition for your vehicle. Our goal is to make shopping simple and confidence-building, so your feedback means a lot. We appreciate your support!
These are very bright and have made…
These are very bright and have made driving at night a pleasure the shining was extremely slow, over a week and just a little bit pricey.
2. januar 2026
Besvarelse fra LED Factory Mart
Dear Mike:
Thanks so much for your feedback! We’re thrilled to hear the lights have improved your night driving experience. We apologize for the slow shipping and pricing concerns — we truly appreciate your patience and honesty. Your input helps us keep improving our service to deliver faster and better value next time. Safe driving!
Great look!
Taillights took longer than anticipated for delivery but the installation was a breeze and the look is awesome.
29. januar 2026
Besvarelse fra LED Factory Mart
Dear Terrance,
Thanks for taking the time to share your experience! We’re glad to hear the installation went smoothly and that you love the look of your new taillights. We apologize for the delivery delay and appreciate your patience. Your feedback means a lot and helps us keep improving. Enjoy those awesome new lights!
Horrible
Horrible, waited over a month to receive. After numerous times trying to cancel, but they would not . Finally received today, missing all wiring to install. Worst company ever. If they would offer 0 stars that would be my rating.
1. januar 2026
Besvarelse fra LED Factory Mart
Dear Jason,
We’re very sorry to hear about your experience and completely understand your frustration. Waiting so long for this order. We’ve reached out to you via email to resolve this and make things right as quickly as possible. Please check your inbox for our message. Your feedback helps us improve our service, and we truly appreciate the opportunity to fix this for you.
Surprise
I bought these lights for my wife’s Jeep for Christmas and had to wait till Christmas to install them. It wasn’t too hard to install. Getting everything connected was very easy.
13. november 2025
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Matthew,
Thanks so much for sharing your experience! We’re thrilled to hear the lights made a great Christmas gift for your wife’s Jeep and that installation went smoothly. It’s awesome that everything connected easily and worked as expected. We truly appreciate your review and hope the lights keep shining bright on all your adventures. If you ever need tips or support, our team is always happy to help!
The website is very easy to find what…
The website is very easy to find what your looking for at a very reasonable pricing very pleased with the transaction thank you again
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Fernando M,
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our website easy to navigate and our pricing reasonable. It was a pleasure serving you, and we look forward to assisting you again in the future!
Price
I was surprised, however I can understand why a person would purchase just one. At least indicate the price as each, or apiece.
I'll comment more after I receive, and install both of mine.
Thank you
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear customer,
Thank you so much for taking the time to leave this thoughtful comment. We sincerely apologize for any surprise caused by the pricing display. Your point is completely valid, and we greatly appreciate you bringing it to our attention.
We have promptly forwarded your feedback to our operations team, and they are updating the listing to clearly state “price per unit” to prevent any future confusion.
It's wonderful to know you've ordered a pair! We're confident you'll be pleased with them. Should you have any questions during the installation of your new items, please don't hesitate to contact our support team. We're always here to help.
Easy to find what I was looking…
Easy to find what I was looking for.011526
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Jerry,
Thanks for the wonderful 5-star review! We're thrilled to hear you found what you were looking for easily. Making your shopping experience simple and enjoyable is our top priority, and your feedback means a lot. We look forward to welcoming you back soon for more great finds!
This is absolutely the worst company i…
This is absolutely the worst company i have ever dealt with. They took weeks to send an order. I received the wrong order. I was told that the restocking fee could be waived due to them taking almost 3 weeks to fulfill the order that I ordered in more than enough time to receive before Christmas but I did not. I had to pay $135 for return shipping fees. I had to email them to inform them that they received my return weeks ago, only then did I receive an email stating that my return had been accepted. I could not imagined the message I received next, after paying $135 to return the items, I now have to pay the $66.84 restocking fee before they will return my refund. The refund that they have calculated minus the restocking fee that i'm being asked to pay in advance. Lastly, I emailed about my refund and was told, "we are urging our manager to process the refund." WTH is this a one man shop that holds customer's money hostage until they can squeeze every dime out of them? I urge anyone, DO NOT ORDER FROM THIS COMPANY!!! I order online for everything. I am a Licensed Practitioner, I hardly have time to be in the malls, I have never ever encountered a company like this. After all the fees and demands for money, I will have paid for the merchandise that I've sent back to them. HORRIBLE BUSINESS!!
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Renee,
We’re very sorry for your experience and appreciate you bringing this to our attention. Your feedback helps us improve our service. We understand how frustrating this was and acknowledge our mistake regarding the delay and restocking fee. We’ve since issued a full refund for the restocking fee and are reviewing our processes to ensure this doesn’t happen again. Thank you for your patience and for giving us the opportunity to make things right.
It was easy to navigate the online it…
It was easy to navigate the online it was a hassle free check out
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear caesar
Thank you so much for your 5-star review! We’re delighted to hear that you found our website easy to navigate and that your checkout experience was smooth and hassle-free. Your feedback means a lot to us—we work hard to make every step simple and enjoyable for our customers!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.