Easy warranty replacement..took a little but o come. Should be able to have it directly sent to customer instead of having to come to you company then forwarded
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product! I think the wiring instructions could be more direct and informative. If you know basic 12v electric you should be fine.
Virksomheden har svaret
Very long shipping time and very poor almost non existing customer service. I asked for a return label weeks ago still no response. Scammy merchant, stay away.
Virksomheden har svaret
I recently installed LED fog lights on my 2014 Tundra, and I have to say they are fantastic. These lights are incredibly bright and light up the entire road ahead, making night driving so much eas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om LED Factory Mart
Skrevet af virksomheden
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Kontaktoplysninger
4231 E Brickell St, 91761, Ontario, USA
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
God
851 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick and easy
Quick and easy. They had what I was looking for at about a quarter of the price of other stores. Waiting to see what the quality will be. The description of the Bronco cover is identical to the the other sites, so we'll see.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Rich,
Thanks for your review! We're glad you found the Bronco cover quickly and at a great value. We understand wanting to see how it performs, and we stand behind the quality we offer. If you have any questions or need support, we're here to help every step of the way.
Very easy website to navigate
Very easy website to navigate. The items to choose from were easy to look at and compare. I’m hoping their products are as good as I have heard.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear William,
Thank you for the great review! We're glad you found our website easy to navigate and compare products. We work hard to ensure quality matches the experience, and we're confident you'll love your purchase. If you need any help, we're always here and happy to assist with anything you need.
Great Experience
Super easy checkout experience. They had the exact grill I was looking for; for my Jeep JK. The only disappointing thing I found was that they were out of the fog lights I wanted to order. The only negative thing I could say is that something was out of stock, other wise my experience so far has been great and I look forward to ordering from them in the future.
17. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Dennis,
Thank you for the fantastic review! We're glad checkout was smooth and you found the perfect grill for your Jeep JK. We apologize the fog lights were out of stock—we’re working to restock soon. We appreciate your support and look forward to helping with your next upgrade today very much.
zero communication
zero communication. first order I canceled due to the same issue and going past there intended 1 to 7 days then told me the order was delivered and wasn't even my order. I want the light so I'm trying again and the same thing NO COMMUNICATION. Go on shop.com to track and nothing. On the verge of canceling a second time. I literately live 20 minutes from the Ontario California location which they said they we're stock. Still waiting.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Consumer,
We’re very sorry for the delay and lack of communication. Your feedback is important, and we want to resolve this quickly. Since we couldn’t locate your order number, please reach out to our team at support@ledfactorymart.com so we can verify your details and provide immediate assistance. Thank you for your patience.
I placed my order over a week ago
I placed my order over a week ago, and it still hasn't shipped, and I've reached out to customer service multiple times and still don't have a clue when I'm getting my lights. I placed my order because the website stated they use FedEx and that shipping would take 7 days. I was fine with that, but the items haven't been loaded onto the truck for tracking.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Scott,
We’re very sorry for the delay and inconvenience you’ve experienced. We understand how frustrating it can be to wait longer than expected for your order. Unfortunately, we couldn’t locate your order with the information provided. Please contact our support team at support@ledfactorymart.com, and we’ll review your case immediately to provide an update and ensure a quick resolution. Thank you for your understanding and patience.
I made this order on 4 April
I made this order on 4 April. My order showed shipping was 1- 7 days. Today is 11 April and my order stills says that you are preparing for shipping. My merchandise did not show to be backorder and I have received no email stating there was an issue. I can only assume that you are failing.
11. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Gerald,
We’re truly sorry for the delay and confusion. Your order was processed and shipped, and the tracking details have been sent to your email. Sometimes carrier updates take a bit to appear online. Please check your inbox or spam folder for the tracking number—our team is here to help if you have any further questions.
21 days since ordered and still no…
21 days since ordered and still no shipping date sent. Can I get a refund? Order LFM125209
6. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Frank,
We sincerely apologize for the delay with your order LFM125209. We understand your frustration and have already reached out to arrange your refund. Thank you for bringing this to our attention — we’re reviewing our processing times to ensure faster updates and better service moving forward.
Awesome company
Great products and service, have ordered a few times and haven't had any problems ordering or with shipping and delivery
2. april 2026
Besvarelse fra LED Factory Mart
Dear Chris,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you’ve had consistently great experiences with our products, service, and shipping. Your continued trust and support mean the world to us. We look forward to serving you again soon—our team truly appreciates loyal customers like you!
Easy process, minus Mil Discount
Nice web page. Wish there was an actual link for the Military Discount for GOV ID. I could never find it during check out process. I did ask for the discount so I am hoping they apply it and refund me the difference from what I paid. Thanks
BD-06
2. april 2026
Besvarelse fra LED Factory Mart
Dear Richard,
Thank you so much for your 5-star review and for sharing your valuable feedback! We truly appreciate your support and your service. We’re sorry for any confusion regarding the Military Discount link, we will reply your email. Please reach out anytime for assistance!
Web site easy to choose your vehicle…
Web site easy to choose your vehicle and what items were available.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Norbert,
Thank you for the wonderful 5-star review! We’re glad to hear that our website made it easy for you to find the right items for your vehicle. Our goal is to make shopping simple and enjoyable, so your feedback means a lot. We appreciate your support and hope to serve you again soon!
Besvarelse fra LED Factory Mart
Dear Sompheth,
We’re very sorry to hear you haven’t received your light. After checking, it looks like the parcel was returned to us due to an address issue. Our team has already reached out via email to confirm your details and arrange a reshipment or refund. We truly appreciate your patience and understanding.
Great overview experience.
Quick shipping. Easy install. Quality product and looks great.
1. marts 2026
Besvarelse fra LED Factory Mart
Dear Jodie,
Thank you so much for your fantastic 5-star review! We’re delighted to know your order arrived quickly and that installation was a breeze. It’s wonderful to hear you’re happy with the quality and look of your lights. We truly appreciate your support and hope you enjoy them for years to come!
Discount was not provided as advertised.
Discount was not provided as advertised.
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Larry,
We’re very sorry to hear about your experience with the discount offer. That’s certainly not the shopping experience we want for our customers. For more details please contact support@ledfactorymart.com. We truly appreciate your patience and bringing this to our attention.
Besvarelse fra LED Factory Mart
Dear Danielle,
Thank you so much for the glowing 5-star review! We’re thrilled to hear you love your new lights and that they exceeded your expectations. Your support means the world to us, and we look forward to brightening more of your spaces in the future. Enjoy your perfect lighting!
Lights are way brighter than the ones…
Lights are way brighter than the ones that came with my jeep. Thought I had a defective light and turned out to be the wiring that the last owner did. Support team helped me with the problem and they're working great.
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Craig,
Thanks so much for your 5-star review! We’re thrilled to hear your new lights are shining bright and that our support team could help you get everything working perfectly. Your jeep deserves the best, and we’re glad our products delivered. Enjoy the improved visibility and safe travels!
I ordered headlight bulbs almost a…
I ordered headlight bulbs almost a whole month ago when shipping says 1-7 business days. Had I known I’d have been waiting so long and inconvenienced this much I would’ve gone a different route. No updates, emails, anything. Bad service worthy of 1 star
2. marts 2026
Besvarelse fra LED Factory Mart
Dear Ryon,
We’re very sorry for the delay and the inconvenience this has caused. We understand how frustrating it is to wait longer than expected. Your order has now been shipped, and the tracking details have been emailed to you. Please check your inbox or spam folder for the update. We truly appreciate your patience and feedback as we work to improve our communication and shipping process.
First time buyer
First time buyer waiting on order for arrival. Website is well organized and detailed.
22. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Hector,
Thank you so much for your kind words and 5-star review! We’re thrilled to hear your first experience with us has been positive. Our team takes pride in providing a smooth and detailed online shopping experience. We can’t wait for you to receive your order and hope you’ll love it!
Zero Customer Service
The worst experience I've had trying to install an LED light bar on my Bronco.
They shipped the light bar out without mounting brackets which came days later after I called about it.
No wiring instructions for the harness and for almost 4 weeks now and numerous emails asking the same questions repeatedly I am still unable to get this done.
Not only is their customer service super slow to respond but they actually have no idea what they sold and shipped me or how to install the light to the brackets or wire the harness to my vehicle.
They are asking me for pictures of the wiring harness THEY sent me so they can figure it out.
One word...wow.
And don't get me started on their childish recording when you call and no one ever answers...we're kickin it outside work hours at 1pm and we'll hit you up??
Are you actually running a serious business...clearly not.
I will never purchase anything from this place again.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Customer,
We sincerely apologize for your frustrating experience. This isn’t the level of service we aim to deliver. We’ve escalated your case to ensure your issue is resolved quickly and your installation completed correctly. Thank you for sharing this feedback—it helps us improve both our shipping accuracy and customer response. Please contact us directly so we can make this right.
It's been 10 days since my order and…
It's been 10 days since my order and crickets. No updates, no shipping info.
9. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Arthur,
We’re very sorry for the delay and lack of communication. That’s not the experience we want for our customers. Please reach out to us support@ledfactorymart.com directly with your order number so we can look into it right away and provide a shipping update. Thank you for your patience.
OK,I'm going to VERY HONEST ABOUT THIS
OK,I'm going to VERY HONEST ABOUT THIS. I haven't received any notices on my order, I looked at there there site and my order hasn't even been shipped out. I tried contacting customer service and the only reply I got was STOP sending more then one email that someone is looking at my order. At this point I just want a REFUND don't need the product anymore I'll be looking elsewhere. Thank you.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Ricky,
We’re truly sorry for your experience and the frustration caused. We can’t locate your order without an order number, but we’d like to help resolve this quickly. Please contact our customer support team at support@ledfactorymart.com with your order details, and we’ll assist you with a solution right away
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.