Easy warranty replacement..took a little but o come. Should be able to have it directly sent to customer instead of having to come to you company then forwarded
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great product! I think the wiring instructions could be more direct and informative. If you know basic 12v electric you should be fine.
Virksomheden har svaret
Very long shipping time and very poor almost non existing customer service. I asked for a return label weeks ago still no response. Scammy merchant, stay away.
Virksomheden har svaret
I recently installed LED fog lights on my 2014 Tundra, and I have to say they are fantastic. These lights are incredibly bright and light up the entire road ahead, making night driving so much eas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om LED Factory Mart
Skrevet af virksomheden
Welcome to LED Factory Mart!
LED Factory Mart is a high-tech optoelectronic company that specializes in the research, manufacture, sale, and service of LED products. Our products include a variety of automotive LED lighting assemblies and LED bulbs, such as LED headlights, LED fog lights, LED taillights, LED turn signals, LED headlight bulbs, and parts and accessories for Jeep, Ford Bronco, Tacoma, 4Runner, Harley Davidson, and more. VISIT OUR WEBSITE CONTACT US
Our promise to you
✈️ Free & Fast Delivery ✅ LED 2-Year Warranty 🔄 30 Days Easy Return
✨We stand behind every product. Enjoy free express shipping on all orders, a comprehensive 2-year warranty on all LED lights, and a hassle-free 30-day return policy. Your satisfaction is our commitment.💡
Kontaktoplysninger
4231 E Brickell St, 91761, Ontario, USA
- (888) 366-0533
- support@ledfactorymart.com
- www.ledfactorymart.com
3,8
God
851 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Unhappy customer
Customers service live chat no quick response when Customers have questions since you guys have a poor return policy when it not the customer fault all of the above needs addressing then you will be a great company.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Jesus
We apologize for the delays you experienced with our live chat and for any frustration caused by our return policy. We agree these areas need improvement. Our team is reviewing your concerns and working on faster response times and clearer, fairer solutions to better support our customers moving forward. Thank you for your patience.
Besvarelse fra LED Factory Mart
Dear Don,
Thank you for your kind review! We're delighted to hear that you found our website easy to use and your ordering experience smooth. Our team works hard to make shopping simple and convenient. We truly appreciate your support and look forward to serving you again soon for your future needs.
I went to order 4 tube jeep doors for…
I went to order 4 tube jeep doors for my 2023 gladiator and the default setting on your website is set to show the 2 rear doors. But the head line on my receipt says front doors with mirrors and rear doors without mirrors. It is very misleading. I was trying to have these doors for my son to drive to prom with and now thats out the window.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Bryan,
We are sorry for the confusion and frustration caused by the product selection and labeling on our website. This is not the experience we want for our customers. Please contact our support team support@ledfactorymart.com immediately so we can review your order and make this right as quickly as possible. Thank you for bringing this to our attention and helping us improve.
Tracking
Tracking
I don’t need another app
I need to know when I get my order
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear kenneth,
We truly apologize for the frustration. Our goal is to simplify your experience, not complicate it.
Your tracking number was sent via email for easy access without any app downloads. Please check your inbox or spam. We appreciate your patience and are committed to improving our communication to better serve you.
You would not accept the code for 15%…
You would not accept the code for 15% off. Even though it stated that it was active on the web site and showed up at first. Then was rejected at the confirmation of purchase. Very disappointed.
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear George,
Thank you for your feedback. We’re sorry for the frustration caused by the discount code issue. We have reached out and are happy to refund the 15% difference. Please contact us if you need assistance or have any additional questions.
I placed my first order on May 1
I placed my first order on May 1, 2026and was quite excited about it. Now it's May 6, 2026 and my order has still not even shipped yet. I have tried several times to get a hold of someone, but I have not been able to speak with anyone. I've tried calling and I have spent emails, still nothing. I'm really trying to be patient and not just cancel my order and business.
6. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Brian,
We sincerely apologize for the delay and the difficulty reaching our team. We understand how frustrating this is, especially for your first order. We’ve replied to your email with an update on your shipment and next steps. Please check your inbox or spam folder, and feel free to respond directly so we can assist you further right away today.
The items took over a month to receive
The items took over a month to receive. I needed it quicker so I ordered from a competetor. I have emailed several times, tried calling to talk to someone, but I still don't know how to return the item.
2. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Larry,
We’re sorry for the inconvenience you experienced with shipping and communication. We’ve responded to your email with detailed return instructions and are here to assist further if needed. Please check your inbox or spam folder, and feel free to reply directly so we can ensure this is resolved quickly.
I have ordered several light packages…
I have ordered several light packages from LED Factory Mart. Have always received great products and very helpful customer service.
2. april 2026
Besvarelse fra LED Factory Mart
Dear Jonathon,
Thank you for your continued support! We're thrilled to hear you've consistently received great products and helpful customer service from LED Factory Mart. Loyal customers like you mean everything to us. We’ll keep working hard to deliver quality lighting and reliable service every time. We appreciate your trust and business.
Quick and easy
Quick and easy,
They back up their product.
I will buy from them in the future.
2. april 2026
Besvarelse fra LED Factory Mart
Dear John，
Thank you for the great review! We're glad your experience was quick and easy and that our commitment to standing behind our products made a difference. Your trust means a lot to us, and we look forward to serving you again in the future. Thanks for choosing us so much.
Besvarelse fra LED Factory Mart
Dear DE BEER,
Thank you for the 5-star review! We're glad to hear everything worked as expected and that you're happy with the quality. We take pride in delivering reliable, well-built products, and your feedback means a lot to our team. We appreciate your support and look forward to serving you again soon.
I placed my order on 4.26.26 and have…
I placed my order on 4.26.26 and have not had any tracking or estimated delivery data provided. This is a gift for my wife and would like a little info on my order
3. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Tim,
We’re sorry for the frustration and understand how important this gift is. Your tracking number has been sent, and you should now see updated shipping details. If you need any further assistance or updates, please don’t hesitate to reach out. We’re here to help and appreciate your patience while your order is on the way.
Well first let me introduce myself.
Well first let me introduce myself, my name is Charles Adams. I first became familiar with your products via Facebook and the more I seem your ads the more I started seeing more Toyota Tacoma with things like lightning. Let me tell you, they look good, better than the factory original equipment. And I thank you.
12. november 2025
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Thank you, Charles, for the kind words and support. We're thrilled our lighting upgrades caught your eye and made such a strong impression. It's great to hear they enhance the look of your Tacoma beyond factory standards. We appreciate you choosing us and being part of our community today truly.
Wasn’t happy with color
Wasn’t happy with color. Doesn’t match the vehicle amber lighting. Charged me a restocking fee. Will not buy again from LED Mart
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Herbert,
We’re sorry to hear the color didn’t match your vehicle’s amber lighting and that the return experience was frustrating. We aim to provide accurate product details and fair policies. Your feedback is important, and we’ll use it to improve. Please reach out to us directly if there’s anything we can still do.
Found exactly the parts I was looking…
Found exactly the parts I was looking for. Smooth easy ordering and instructions. Plan to use again In future
28. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Brian,
Thank you for your wonderful review! We’re thrilled you found exactly what you needed and that the ordering process and instructions were smooth and easy. Your support means a lot to us, and we look forward to helping you again with future projects. Please reach out anytime you need assistance
Love how easy it was
Love how easy it was just to put in my vehicle information and everything for my vehicle popped up and searching. The site was also easy ordering was phenomenal.
25. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear John,
Thank you for the amazing review! We're thrilled to hear that entering your vehicle information made finding the right parts quick and seamless. It's great to know the ordering process felt easy and smooth. We appreciate your support and look forward to helping you again whenever you need us always!
Besvarelse fra LED Factory Mart
Dear G The-R,
Thank you for the fantastic 5-star review! We’re thrilled to hear your experience was quick, easy, and painless—exactly what we strive for every customer. Your feedback means a lot to us, and we’re glad everything met your expectations. We look forward to serving you again whenever you need us again.
Great product
Great product. I got a new set of LED TAILIGHTS for my 2020 jeep Gladiator. Easy to install and extremely bright
And look really nice, better than the factory taillights. The customer service is excellent. If you have a problem with anything they get back to you right away. This company i have to say will go out of there way to do what they have to do to make anything that is wrong ,right and to make the customer happy. I had a few little problems with mine and they fixed it right away with kindness. Looking forward to getting another set soon.
23. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Gerald,
Thank you for your amazing feedback! We're thrilled you love the brightness, style, and easy installation of your Gladiator tail lights. Our team is always here to help, and we're glad we could quickly resolve your concerns. We truly appreciate your support and look forward to serving you again soon!
This light bar was pretty expensive so…
This light bar was pretty expensive so was sure it would have come with a switch, but it did not.
Very disappointed.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Doug Broman,
Thank you for your honest feedback. We are truly sorry that the product did not come with a switch, and I completely understand your disappointment – especially at this price point.
You are right to expect better. We have already contacted you via email to make things right. Please check your message.
Additionally, based on feedback like yours, we are already upgrading our product – future versions of this grille insert will include a compatible switch in the package. Your input is helping us improve for all Tundra owners.
We look forward to resolving this for you.
Terrible AI BOT customer service
Order was placed at 12:30am EST Sunday, 4/19. I requested to cancel my order at 7:30am EST on 4/19 and I provided the order number as requested.
At 1:59am EST on Monday 4/20 (which is the middle of the night) I received a message in the website’s chat asking if there we anything way they could help and to respond soon before the order shipped. I replied to cancel the order immediately at 7:40am EST 4/20 when I woke up and never received a response.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Jared Carey,
Thank you for your honest feedback, and we are very sorry for the poor experience you had with our customer service.
We want to confirm that your order has already been canceled and fully refunded. We are actively reviewing how we handle cancellation requests and overnight chat responses to ensure this does not happen again.
Thank you again for bringing this to our attention — it will help us improve.
Friendly web site and good products.
Friendly web site and good products.
I was looking for a good quality set of LED headlamps to replace dilapidated OEM headlights for my 2008 Tundra and LED Factory Mart had what I was looking for at a reasonable price.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra LED Factory Mart
Dear Jon,
Thank you for your kind review! We're glad you found our website easy to use and discovered the right LED headlamps for your 2008 Tundra. Providing quality products at reasonable prices is our goal. If you need any assistance, our team is always here to help you anytime you need.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.