LPL Anmeldelser 

Poor communication, lack of empathy or any understanding of the stress caused. Overcharged for documents. Horrific experience! 5 months for a remortgage was more costly and took longer than buying.

Communication was not great at the start and lots of double handling throughout the whole process without explaining things clearly. Also found we had to do a lot of chasing regarding things.

The whole LPL were very helpful from the beginning to the End, especially Tim who was my solicitor from the beginning to the end any questions and issues were always answered.

Can't fault LPL on my flat purchase. Beatrice was quick to respond, pro-active in all aspects and gave me great advice. Excellent service.

Excellent service from LPL. Excellent communication. Would definitely recommend their services.

I have found LPL very efficient and effective in recent conveyancing. Irene Moran is superb. Her professionalism is of the highest level. Irene went above and beyond to make the purchase transition as smooth and efficient as possible. Irene has also worked for me on 2 previous sales and I would highly recommend her as a seasoned professional who not only knows her business, but does everything to ensure the customer receives a level of service that is second to none.

I was really impressed with Daniel. He handled my case very well keeping me informed at every stage. He was always available to handle queries and notified me when he would be on leave which is important when working to a deadline. I would highly recommend LPL for an exceptional service. Thank you Daniel.

Simple platform, good communication and timely - within a day or so for most enquiries. Sympathetic to needs requirements and quick to help with the most mundane of task without question.

Thanks
Chris

Very satisfied with the service from LPL. Smooth process and professional communication. Thank you!

All 5* from start to end.

Straightforward and trouble free experience with the sale and purchase of our properties.

Good overall, Erica was always available and helped with our doubts along the process

I used LPL to sell/buy properties. The communication was excellent, Ali was so responsive, kept me updated and supported navigate various challenges throughout the transactions. You get a fabulous service for a reasonable price and I have already recommended LPL to friends. Whilst I hope not to move for many years, I'd use them again.

Had an initial slow start with no responses but after that, communication, albeit virtually all by email was good, effective and prompt. The option to speak by phone was there but email for our circumstances was adequate.

Overall, a good service provided.

Excellent service from start to finish. Professional, helpful, and always kept me informed. Highly recommended! Specially thank you Sima Ludi and teams .

The company was very helpful with all the transactions from start to finish, however on occasions I had to reply back to emails with similar answers to questions they were sending me via email, their communication was really quick, I understand this was complex case however I had to step in to contact 3rd party for instruction to be sent, at the end they did to complete the transaction really and were very helpful of what I needed done. I would use their service again.

We started our house buying process in April and after the initial introduction process with LPL, we were assigned with Beatrice, one of the conveyancing executives. She has been amazing throughout. Excellent communication with no need to chase for anything - unlike our buyers solicitor. We had a detailed introductory phone call with most communication after being done over email, which we preferred. We always received a response the same day and mostly within a few hours. Even better, Beatrice’s team would actively work on our file if she was away and maintain good comms (thanks Ethan). The conveyancing went smoothly, with the team applying for searches without delay once instructed and uploading results to our online portal once they were returned. Genuinely impressed by LPL and grateful to Beatrice in particular.

Would definitely recommend.

Customer Experience was beyond awful!

Would not recommend. Beyond frustrating to deal with. Nearly cost Skipton the business due to LPL incompetence! the whole process took from May to September to complete. Absolute joke!

Did not choose LPL, would advise Skipton not to use in the future.

Using AI to generate responses to reply to emails, repeating requests for information, not answering our questions, constantly being chased and messages coming from anonymous senders.
Had to send information multiples times, because the app we had to use did not work!

Zero consideration given for the customer experience. Even made a complaint which was not followed up adequately.

I would definitely recommend Clare. She was very professional and helpful throughout the whole process. Even while she was on holiday, the person covering for her was extremely helpful and able to answer all of my questions. I’m very happy with the service and would definitely use their services again in the future. Highly recommended!

Emily Dunne is fantastic, brilliant communication, always responds and just all round helpful. She made buying pur property so easy and effortless. Many thanks to Emily