London Camera Exchange - Derby Anmeldelser 

I got a used camera lens in perfect condition for a great price. It was delivered on time and safely packed. There were lots of messages from LCE about the product, with clear delivery information. Excellent service.

Great price and item. Fast delivery

Having ordered a piece of used equipment, the branch had difficulty locating it. Communication was very prompt and very apologetic and a refund was immediately issued. However, when the same item was subsequently located a short time after, I was contacted and asked if I'd still be interested in it, with the sale price held. The item was packaged and sent the same day, arriving with me the following day.
Customer service metrics should include how things are managed when they go wrong and I can't fault this branch who took ownership and responsibility and instead of hiding behind a problem, maintained dialogue that resulted in a very satisfied customer. Great job.

Good quality and price

Free shipping and arrived within 24 hours.

Thank you

It’s always just a simple and effective way of getting great products and great prices and dealing with great people.

Best platform for used camera kit. 11/10 customer support (thank you Jason), wide range of products, as well as very competitive prices. Thank you 😁

Kept informed by the Derby branch of how my order was progressing. Right upto delivery. Great!.

Good honest information. Friendly and receptive to customer feedback.

Order quickly fulfilled, excellent service.

Used equipment is accurately described and delivered super quickly.

First class service again from LCE. Lens was in excellent condition and arrived next day by reliable DPD.

Really pleased with the secondhand lens. It was in excellent condition and arrived promptly. Easy to use website which enabled comparison of similar lenses across all LCE shops.

Excellent and quick delivery

Swift, prompt, efficient and excellent as advertised quality extender.

Bought a second hand camera , found which branch it was at, talked to a really helpful young man in Derby, who got the camera out and checked it and answered questions whilst we talked on the phone. Expedited the deliver and even phoned me back to say they had got it on that days delivery pickup. Product itself all boxed , no different to buying it new, Brilliant.

technical questions were answered well at the shop and the on line service was great.

Very happy with my Canon EF 50mm f2.5 macro. Good price, in excellent condition and swift delivery.

Our enquiry was answered in a very helpful and positive manner and we were able to make our choices quickly. The goods were delivered well on time and proved most acceptable.

First time I have purchased used photographic gear without first viewing and the experience was made far less anxiety provoking thanks to some initial contact with the excellent Sammi from the outlet in Bath. I subsequently purchased on line from the Derby store and felt far more confident in doing so. The used lens arrived promptly and very well packaged. It had been described as ‘good’ condition but I would have called it very good condition. Thank you very much