Land Rover Anmeldelser 

Absolutely abysmal service from Land Rover Assist. Rude, unhelpful and unsafe advice. Refused to provide courtesy car as I had an existing appointment at JLR service before my car started to make burning smells. Apparently if I have an appointment there it negates any roadside assistance help.

Sinds 2002 zeven verschielende Jaguars. Ik heb nog XKR, mijn dochter E-Pace en ik heb mjn F-Pace in januari 2026 ingeruild voor Range Rover Sport 460 Dynamics. Tot nu toe zeer tevreden over kwaliteit van jaguar wagens, service en betruowbaarheid. Hopelijk zal ook mer RR goed gaar. Zeer tevreden ober JLR groep!

A fuir. Range Rover Evoque avec un problème d’alimentation batterie. Transformateur 48-12 volts à changer. Pièce indisponible. Toujours en attente 50 jours après le dépôt du véhicule chez le concessionnaire sans aucune visibilité des délais de livraison. On me dit qu’ail faut parfois attendre 5 à 6 mois pour les pièces détachées…

Si je pouvais mettre 0 ÉTOILES, je le ferai !
Un turbo compresseur HS en 6000km !!!!!!!!! Change il y a 2 ans .
On a roulé 2 ans avec, 6000km tellement elle est au garage !
Vanne EGR x3, tamis, chaîne de distribution, et 2 turbos !!
Ils ont refusé de me le changer a cause d'un jour dans la garantie constructeur alors que j'avais tous les papiers les contredisant !
Une véritable honte !!!!!
Que sa soit la garantie ou les 6000km pour un turbo, rien !!
Ils vendent des véhicules mais savent d'avance qu'ils vont mourir !!!!!!

On va prendre un avocat et attaqué tout le monde !!!!
Range rover, marque de m***e, sav de m***e, concession de m***e ...

I love my 2018 Range Rover Evoque! It’s classy, sporty, and makes every drive feel a little more exciting. It’s comfortable, reliable, and the style still turns heads. When it’s time to upgrade, I can honestly see myself getting a newer Evoque or maybe even the Land Rover Defender 90 V8 Bond, Edition. Since I do plan on retiring at the beach.

My car has been with Land Rover watford for just under 4 weeks now and I cannot get any updates. I ring Dailey for an update but no one returns a calls. They are always with a customer. Group 1 landrover watford service department are a total shambles. At one point I was told they would arrange a complementary car but that has not happened. I spoke to a lovely receptionist who try’s to assist me, but she just keeps apologising for the service, but that’s not any help to me. They say the car is under technical review and needs to charge the battery. With all the fast chargers available I don’t get this delay. Please can I ask for help to get my car back. I have a new car on order for delivery 1/3/26 but makes no sense in buying a car from land Rover with this kind of support.

I'm unable to give zero stars hence the one star rating.

Unreliable and the dealerships being aware of this don't seem to care.

Avoid and put your money into either a German or Japanese vehicle.

Vom Stammkunden zum "Horrortrip" – Exzellenter Verkauf, katastrophaler Service
Nachdem ich bisher vier Fahrzeuge bei MGS in Bayreuth erworben habe, muss ich nun leider mein Fazit ziehen: Nie wieder. Während der Verkauf glänzt, versagt die Karosserieabteilung und die dazugehörige Serviceannahme auf ganzer Linie.
Meine Erfahrung im Detail:
Massive Fehlplanung:
Trotz Zusage wurde mein Unfallwagen (Land Rover-Defender) nicht zum Termin einbehalten. Die Reparatur startete erst 12 Wochen später, was zu unnötigen privaten Mietwagenkosten führte.
Inkompetenz in der Abwicklung:
Das Schadengutachten wurde erst nach 7 Wochen an die Versicherung übermittelt – und das erst nach massiver Eigeninitiative meinerseits.
Qualitätsmängel:
Die Reparaturdauer betrug am Ende 12 statt 4 Wochen. Während dieser Zeit entstandene Folgeschäden wurden trotz mehrfacher Hinweise einfach ignoriert.
Service-Chaos: Telefonisch war die Abteilung kaum erreichbar. Bei Abholung war der Schlüssel unauffindbar, was einen erneuten Besuch erforderte.
Buchhaltungs-Fauxpas:
Trotz Barzahlung bei Abholung erhielt ich 5 Monate später eine unverschämte Mahnung.
Fazit: Als langjährige Kundin bin ich fassungslos über die Unfähigkeit und Kundenunfreundlichkeit der Karosserieabteilung (insbes. Hr. Götz). Die Verantwortung für interne Fehler wird hier stumpf auf den Kunden abgewälzt. Ein wahres Horrortheater – absolut nicht zu empfehlen!

Marshall Land Rover Leicester
I am sharing my experience in the hope that it helps improve customer care for others.

I purchased my vehicle from Land Rover Leicester trusting the brand and the reassurance of extended warranty. Unfortunately, the experience has been extremely stressful. While the car was under warranty, I had to pay twice out of my own pocket for DPF replacements, followed by a gearbox failure that was initially declined by the warranty and only approved after further follow-up.

A few months later, the engine developed a serious noise, and the car has now been with the dealership for over a month. During this time, the warranty company did not receive the required technical information, which resulted in me being asked to return the courtesy car despite my vehicle not being repaired.

Due to unanswered calls, I visited the dealership in person, hoping for support and clarity. Sadly, I was met with a dismissive attitude and told no replacement vehicle would be available for another six weeks.

This has been a mentally exhausting experience. When choosing a premium brand like Land Rover, customers expect care, communication, and understanding — especially during difficult situations. I sincerely hope this feedback is taken seriously and helps prevent others from going through the same experience.

I have evidence of the communication and ongoing delays.

My 10 month old Discovery Sport has failed completely twice. This time it's a miracle it didn't catch fire as the engine bay was full of diesel. I've rejected the car under the Consumer Rights Act & they've now told me they are taking my hire car away and won't refund the money. I'm a carer for my elderly parents, one of whom has dementia & Parkinsons. I will literally be stranded. They don't care. I've told them I'm desperate. Makes no difference.

My experience with Group 1 Jaguar Land Rover Preston has been extremely disappointing and stressful.

While the sales experience was excellent (Jake Fry was professional and genuinely customer-focused), the service and aftercare department is the complete opposite.

Following warranty work on my vehicle, I was spoken to rudely and condescendingly by service staff, repeatedly accused of lying, and treated with a complete lack of professionalism. Reasonable requests were dismissed, basic customer service was absent, and escalation was actively discouraged.

Most concerning of all, within minutes of collecting my vehicle after warranty work, a red “Stop safely – electrical fault” warning appeared while I was stationary at traffic lights outside the dealership. Despite this, I was told it was a “new fault,” refused immediate assistance, and instructed to contact another dealership — even though I had just left their site.

I was left without a vehicle for the entire weekend and into the working week, despite the car being under manufacturer warranty and a PCP agreement. Requests for help, explanations, and even an email address to raise a complaint were refused.

This experience shows a serious lack of care, accountability, and basic respect for customers. The contrast between sales and aftersales is staggering.

Based on this experience, I would not trust this dealership with servicing, warranty work, or aftercare, and I will not be returning.

JLR and LR Asisst (currently programmed into my phone as LR Sh1t Assist) need to be shut down as not fit for purpose.
They may as well answer "hello, thank you for your call today, we are happy you've broken down, we're going annoy you, waste your time, lie to you, not call you back and then do nothing until you have to chase us again"....
The lack of service, along with with the jumped up AA man who Oi'd my partner after told him to leave when he thought it was perfectly acceptable for our car to have water leaking down behind the dash and trickling on to his
foot....has prompted me to return to the dealer and get them to buy our vehicle back!!!! RR full size.
I will never Ever set foot in LR dealer again and can only warn people that the horror stories are true, but worse when your living them and JLR attitude is - frankly my dear, we don't give a damn!!
Oh and they even supply brand new courtesy vehicles which have been on fire in the exhausts so much it's burnt holes in the bumper and twisted all the plastic (perfectly safe for a EV - they say lol) KO25SUF - for anyone that may ever look to by it - you heard it here first!!!
An anyone thinking that head office customer services will be worth a shot - they're even worse!!

I collected my car from Landcover on a day of very heavy rain. Unfortunately, because of the weather, some damage wasn’t visible at the time. Once the car was dry, I found a scratch and paint damage in three separate areas.
I reported this the same day by phone and was told the issues would be put right. However, nearly two years later, nothing has been resolved despite my original report being made immediately and contacted several times afterwards.
While the sales process was fine, the after-sales service has been extremely disappointing. Once the car was handed over, it felt like my concerns were no longer a priority. I would strongly recommend that anyone buying from here thoroughly checks their vehicle in dry conditions before accepting it, and gets any promises in writing.

Trotz mehrfacher Anfrage und Nachhaken meldet sich der Händler nicht.
Denke mal wegen Reichtum geschlossen oder kein Interesse

Auto ferma da settimane per guasto convertitore DC/DC su Defender 110 D200 2021, ricambio non disponibile e nessuna tempistica certa. Post-vendita deludente per un marchio premium.

Giving a FREEBIE worth £75.000 pounds to some one that was a pedo s mate Mr Andy Mountbatten Windsor total JOKE

The Sun
Shamed Andrew behind wheel of £75k Land Rover he was given for free days
— DISGRACED Andrew Mountbatten-Windsor is snapped behind the wheel of a £75,000 Land Rover Defender he got for free

I bought a 2020 Range Rover Sport for my son. It developed a leak in the fuel line and i brought it into the local dealership on October 31, 2025. The car has still not been repaired because they cannot get the replacement fuel line. Yesterday I was informed that the part would be delivered January 20, 2026, three months after initial service request. I contacted the service department at the dealership and they were completely unaware of the part being shipped. I again contacted LR customer service and was informed that it was a mistake and there is still no ETA on the replacement fuel line. Now I get to rent another car for an indefinite period of time after already spending $3,000.00 so far on a rental.

I purchased a brand-new Land Rover Discovery Sport from Sytner Land Rover Stockport, collected in March 2022. Unfortunately, ownership has been extremely disappointing and stressful due to persistent unresolved faults and serious safety concerns.

Despite full compliance with servicing and maintenance requirements, the vehicle has suffered repeated mechanical and electrical failures, many of which occurred during the warranty period and were never properly resolved.

Key issues experienced:

Repeated coolant system failures
The vehicle suffered multiple coolant-related failures over an extended period between 2023 and 2024. The same fault repeatedly returned, demonstrating that the underlying issue was never properly identified or rectified.

Electrical and battery failures raising serious safety concerns
The vehicle experienced multiple battery and electrical faults. In November 2025, the AA recovery service reported that a main fuse had melted and was starting to smoke, creating a genuine safety risk and rendering the vehicle undriveable. This was extremely concerning in a relatively new, manufacturer-maintained vehicle.

Turbocharger failure
A turbocharger fault was identified in December 2025. I had previously contacted the service department months earlier regarding a turbocharger recall notification, but no action was taken at the time and my correspondence went unanswered for several weeks.

Overall experience

The vehicle has been unreliable and has raised serious safety concerns. I rely on it daily for work, childcare, and animal care, and the repeated breakdowns caused significant disruption and additional costs. I also continued making finance payments during periods when the vehicle was unusable.

What has been most disappointing is the handling of the situation. Issues were treated as isolated incidents rather than part of an ongoing fault pattern, safety concerns were not addressed with urgency, and I was later asked to contribute thousands of pounds towards repairs on a vehicle with a long history of unresolved defects.

I have completely lost confidence in both the vehicle and the aftersales support provided. Based on my experience, I cannot recommend Sytner Land Rover Stockport and would urge potential buyers to exercise caution.

This company make some really good looking vehicles.
Two being the Defender L663 and the Range Rover.
The looks are great but that is where the joy stops and the nightmare begins.
Bought a stunning 2021 Defender from an independent dealer and the car was in absolutely stunning condition.
After a few weeks the clear view mirror/camera failed costing £275 to fix.
Then there was a clip on the drive shaft needing repair so again more money.
Then looking on many owners group sites the amount of vehicles that were breaking down with dc to dc inverter failures was literally clogging the dealers workshops.
Headlights that fail are 2k to replace.
The list goes on.
I got out of ownership before any big bills.
People say you need a JLR warranty at 2k but even then who wants the hassle of breaking down and messing about with loan cars.

Great looking cars but built on a budget with cheap parts and fixed at extortionate labor rates.

Premium looks, abysmal product