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Virksomhedsoplysninger
Skrevet af virksomheden
Guitars, pianos, keyboards, percussion, audio, and more. Low prices, the largest inventory in the Czech Republic, delivery 2-5 business days, a 3-year warranty, long-distance payment instalments. Musical instruments.
Kontaktoplysninger
Mezi Vodami 23, 143 00, Praha 4, Tjekkiet
- communication@kytary.co.uk
- www.kytary.co.uk
3,3
Middel
832 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery and quality products
14. december 2020
Besvarelse fra Kytary
Hello Hannah, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Excellent service
Excellent service. Constant email progress updates received.
Best price available.
The clarinet I ordered was just as advertised.
14. december 2020
Besvarelse fra Kytary
Hello Shreyash, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas
I didn’t realise that this company was…
I didn’t realise that this company was based in the Czech Republic as the phone number looked like a London one, but I have to say the service I received was excellent and the delivery took 5 days as promised. The customer service was really helpful and polite and, providing that this Brexit crap doesn’t cause them too much pain, I will use them again. The prices are really good too! Thanks guys!!😊
14. december 2020
Besvarelse fra Kytary
Hello Malcolm, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas
Super service! Fantastic.
Absolutely brilliant first impression of your online shop, folks. I was admittedly concerned when I realised how far the parcel had to travel, but I needn't have worried, it arrived impossibly quickly and in perfect condition.
I cannot recommend your shop highly enough, I'm very impressed. Thank you.
12. december 2020
Besvarelse fra Kytary
Hello John, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Perfect service
Perfect service! Delivered to UK efficiently and very happy with the goods received.. will use again
11. december 2020
Besvarelse fra Kytary
Hello Tony, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas
Besvarelse fra Kytary
Hello Mr. Whit, we're sorry for the inconvenience. Your order was cancelled due to being unpaid for several days. We assumed you are not interested in purchasing he product. Thank you for understading. Tomas
Recommended
I am really pleased with the service, excellent communication that kept me updated on the sale, choice of courier & a very competitive price. I would definitely use them again & recommend.
11. december 2020
Besvarelse fra Kytary
Hello, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
No parcel received and no updates
After not receiving my parcel I emailed about where my parcel could be, after a brief chat over email and sending them proof of my payment, they stopped replying to my emails
11. december 2020
Besvarelse fra Kytary
Hello Declan, we have been in touch trying to solve the problem with payment. Unfortunately, you have not provided us enough information yet in order for us to solve the problem. We will stay in touch with you and sort the problem out. Thank you very much. Tomas
Seagull Mandolin order
Ordered a Seagull Mandolin on Saturday in UK and it arrived on Friday exactly as stated by Kytary in perfect condition. Really impressed with the service thanks guys! Would like to use you again and hope that our ridiculous Brexshit doesn’t cause you too many problems!😊
11. december 2020
Uopfordret anmeldelse
Besvarelse fra Kytary
Hello , thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We will be looking forward to your next purchase. Tomas
Good shop!
Very helpful! And do their very best to solve any problems!
I live in Sweden, but no problem using their UK site and having the order shopped to Sweden.
11. december 2020
Besvarelse fra Kytary
Hello, thank you very much for your review. We were happy to be able to arrange shipping to Sweden and to be able to be at your service. Tomas
Good service and price!
10. december 2020
Besvarelse fra Kytary
Hello Phillip, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
Really fast delivery
Really fast delivery. I had to call them with a question before delivery and the customer service was great and very easy to make contact.
10. december 2020
Besvarelse fra Kytary
Hello, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
Slightly late but got here in good condition
Product arrived later than normal although this can be expected over Xmas period. Tracking didn't update since it got handed to DPD and had a lot of trouble trying to get DPD to locate my parcel. I bought the kaossilator pro + and it is the most fun thing I've ever bought. Well packaged and a good price. Would order from this site again.
9. december 2020
Shockingly Bad
Two items ordered with a total value of c. £250. Dispatch advice issued but tracking link showing zero progress and never updated. Effectively invalid.
Delivery expected within 3 - 6 days. Over one week later still no confirmation this has actually been dispatched. Impossible to contact by phone. Chat operator declined to provide any information whatsoever, despite having relevant order number and all associated details. Instructed to email my query to an email address provided as my only option. Email sent immediately but two days later zero response and zero additional information.
Only contact from Kytary has been this email asking me to rate their services, which doesn't strike me as their smartest move, all things considered.
If I could award them less than one star I would. One star is still two stars too many.
9. december 2020
Besvarelse fra Kytary
Hello Michael, we're deeply sorry for the inconvenience, but the parcel has been already delivered to you with two days delay caused by the delivery company. Unfortunately, these issues occur in pre-Christmas time, for delivery companies are overwhelmed with deliveries. We're deeply sorry for the delay. Thank you for understanding.
Brilliant
Brilliant! Best value I could find online and the keyboard is PERFECT. We could track the parcel as it went across Europe so knew when it would arrive. Altogether a great experience, highly recommended
9. december 2020
Besvarelse fra Kytary
Hello Sarah, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Very pleased!
I was sceptical having never before heard of Kytary and not knowing anyone who had used them so I used my credit card for some added reassurance. No need, within a week there was my item, well packaged, exactly as ordered and far cheaper than anywhere else even with postage. I wouldn't hesitate to use them again!
9. december 2020
Besvarelse fra Kytary
Hello Luke, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
Amazing price, tremendous experience❤️
Never used these guys before but I bought some expensive cymbals at a fabulous price and they came in good time and in perfect condition👌 The customer service was excellent. Will use again without hesitation. 10/10
9. december 2020
Besvarelse fra Kytary
Hello Lisa-Marie, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Very easy and very prompt thanks
8. december 2020
Besvarelse fra Kytary
Hello Clint, thank you very much for your review. We're happy we could provide you with the product you wanted in a short time. We hope you will shop with us again in future. Tomas
Was dubious given the bargain price...
I was dubious given the bargain price on a brand new drum kit but Kytary delivered quickly and kit was exactly as described! Very pleased and will use again.
8. december 2020
Besvarelse fra Kytary
Hello Mike, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
Besvarelse fra Kytary
Hello Michael, thank you very much for your review. We were glad to be at your service. We're happy you are satisfied with the product you purchased. We hope you will shop with us again in future. Tomas
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