Koru Kids Anmeldelser 

748
•
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Came across Koru app towards the end of 2024. We used the app to find a nanny close by (we were lucky to find someone within a 0.5mi radius) and engaged her for close to 2 years. The app is clean an... Se mere

Bedømt til 5 ud af 5 stjerner

I love Koru Kids! Though I often call it Kids Koru on accident! They've been so helpful and informative. It been so easy with the app and has been super helpful for myself as a worked and I can imagin... Se mere

Bedømt til 3 ud af 5 stjerner

as someone who already has a dbs, the process of confirming it was very difficult. i kept being told it was being sorted than would get an email a week later saying its not. feels like im being messed... Se mere

Bedømt til 5 ud af 5 stjerner

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Se mere

Virksomhedsoplysninger

  1. Børnepasningsbureau
  2. også i
  3. Deltidsdagpleje

Om Koru Kids

Skrevet af virksomheden

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

748 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(748)

76 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Not going back

4. juli 2025
Uopfordret anmeldelse
Koru Kids-logo

Besvarelse fra Koru Kids

Hi there,

I am sorry to hear that your experience did not meet your expectations. I can't locate your account, but I'd be happy to look in to things further for you if you'd like to drop us an email to care@korukids.co.uk.

Best wishes,
Koru Kids

Bedømt til 1 ud af 5 stjerner

I am an experienced nanny and have…

I am an experienced nanny and have submitted all the necessary references and documents. Despite providing my BRP details twice, they requested the same information again. The entire application process stretched to four months, only for me to receive an email stating that my application was denied without reason. I strongly advise against signing up with Koru Kids. The communication is poor, the process is inefficient, and it is an overall waste of time.

2. juli 2025
Uopfordret anmeldelse
Koru Kids-logo

Besvarelse fra Koru Kids

Hi there,

I'm sorry that your application to list your profile on our platform was not successful.

Looking after children in a sole charge role such as nannying is incredibly important and we have very high standards for our nannies to ensure families receive the best childcare possible.

Our thorough vetting process includes checking documentation like BRP details and verifying references so we can look at the whole picture before accepting nannies onto our website.

I can't locate your account from this feedback to review your application journey, but if you'd like to email us at care@korukids.co.uk, I'd be happy to look into your specific situation in more detail.

Best wishes,
Koru Kids

Bedømt til 5 ud af 5 stjerner

Koru Kids is highly professional and…

Koru Kids is highly professional and person centred. They think of everything and are always on hand to answer any questions. They take all the admin stress away so we can concentrate on what’s important : the children.

25. juni 2025
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Rate of pay/payslip

I was a nanny of koru kids for about a month. While minimum wage for under 21 is £10per hour, I still believe £11.85 per hour (what koru kids offers) is rather low. I have since found other jobs in childcare which offer £12.21 as a starting rate which is much more feasible since I live in London. In addition to the low hourly rate, I was paid late due to issues on my employers end. This impacted my cash flow as I had to wait another weeks before receiving payment, despite this being an issue on admin’s end as they should certainly been more prepared for these issues. In addition, the advert that I had responded to from my chosen family stated I would be needed 10hrs per week. However, once I had started my shifts were inconsistent and sporadic and my average week would be 5-8hrs. I’m not sure I’d work through koru kids again - it feels like the customer/families have much more favour in the way this is all set up. Almost like the Nannie’s wellbeing and autonomy isn’t as important or respected.

19. juni 2025
Koru Kids-logo

Besvarelse fra Koru Kids

Hi there,

We're sorry to hear about your experience with Koru Kids, particularly regarding the late payment.

Koru Kids processes payments on behalf of your employer family. Unfortunately, a delay in receiving their payment caused the delay to yours. We understand the impact on your cash flow and take payment delays as a top priority. I'm glad to see following payments were processed on time.

Regarding inconsistent hours, we understand this can be challenging when different from what was advertised. Families needs can shift from time to time so if you need support with addressing this with any future employers please do get in touch.

At Koru Kids, we adjust hourly rates based on cost of living increases, ensuring nannies receive the London Living Wage. If you have additional childcare experience not verified through your references, please contact us at care@korukids.co.uk to review your pay rate.

Thank you for the feedback and if there is anything we can help with please do get in touch.

Best wishes,
Mando

Bedømt til 4 ud af 5 stjerner

I love Koru kids

I love Koru kids! They’re very onboard with everything and quick to help with anything you need. Although it may be tough to find a family the staff are amazing and it’s easy to stay organised and confident with the help of all the material given and simple instructions asked of us! Thanks so much Koru kids.

17. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

You have to use Koru!

Amazing company and always have an awesome experience with the team who run it. They are smart and know exactly what they’re doing. They resonate well with the problem we face as parents and I highly recommend it to you!

14. juni 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Koru kids are every busy parents dream

Koru kids are every busy parents dream. The matching is very intuitive, the platform easy to use and the inbuilt flexibility is exactly what you need. The candidates are really impressive, and the whole experience is seamless. Side note, I also love their social media content as it’s really educational but also entertaining,

1. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not respectful of applicants

Not respectful of applicants. Asking for references before even reviewing the applications. Sending multiple emails from different people to hurry up a started form.
Said no experience necessary in the title then changed it to a lot of experience necessary. Completely unnecessary! I'm sure they are amazingly charming to the customers

11. april 2025
Uopfordret anmeldelse
Koru Kids-logo

Besvarelse fra Koru Kids

Hi Nathan,

I'm sorry that your application to list your profile on our platform was not successful.

Looking after children in a sole charge role such as nannying is incredibly important and previous experience needs to be of a very high standard to pass our quality bar. References are part of your application, so we can look at the whole picture before accepting nannies on to our website.

I can't find an account with your name to look in to your application in more detail but I'd be happy to look in to things further for you if you'd like to drop us an email to care@korukids.co.uk I'd be happy to help.

Best wishes,
Koru Kids

Bedømt til 1 ud af 5 stjerner

Horrible Company!!

Horrible Company!!! Don't waste your time applying! I had high hopes for this company, but my experience has been incredibly disappointing. I applied despite having limited childcare experience because their site specifically stated that training would be provided for the right candidates. I was hopeful and willing to learn, and I followed all the necessary steps—including providing three references, which were all approved.

To then be rejected without explanation feels like a complete waste of my time and effort. I was genuinely interested in working for your company and was prepared to commit and grow in the role. This experience has been both disappointing and frustrating.

2. juni 2025
Uopfordret anmeldelse
Koru Kids-logo

Besvarelse fra Koru Kids

Dear Sky,

I'm sorry that your application to list your profile on our platform was not successful. Looking after children in a sole charge role such as nannying is incredibly important and previous experience needs to be of a very high standard to meet our standards. References are part of your application, and we do provide training, but alongside this we consider the whole application before accepting nannies on to our website.

I can't locate an account with the name Sky to look in to your application in more detail, but I'd be happy to look in to things further for you if you'd like to drop us an email to care@korukids.co.uk.

Best wishes,
Koru Kids

Bedømt til 4 ud af 5 stjerner

Easy peasy

I love the ease of adding my shifts and making my expenses and some of the food recipes are helpful

2. juni 2025
Bedømt til 5 ud af 5 stjerner

The team is incredibly efficient and…

The team is incredibly efficient and welcoming — it felt as if I already knew the people supporting me. Each interaction felt familiar and genuine. From the very beginning, I received outstanding service and attention. Now, after nearly a month of working with Koru Kids, I truly feel cared for. Thank you all!"

20. maj 2025
Bedømt til 5 ud af 5 stjerner

Koru kids - best nannying service ever

Koru kids is simply amazing. Super easy, super reliable and the staff members are incredibly friendly and caring. App is easy to use and the hiring process is quick and doesn't cost you. I absolutely love working with koru kids and I 100% recommend it for anyone wanting to start nannying.

23. maj 2025
Bedømt til 1 ud af 5 stjerner

I don’t understand how this company has…

I don’t understand how this company has 5-star reviews. I applied despite having little experience in childcare, thinking it was worth a shot. I reached out to a friend and a former employee for references, both of which were approved, yet my application was denied. This was a complete waste of my time, especially since I would have liked to work for this company.

20. maj 2025
Uopfordret anmeldelse
Koru Kids-logo

Besvarelse fra Koru Kids

Dear Jordann,

I'm sorry that your application to list your profile on our platform was not successful. Looking after children in a sole charge role such as nannying is incredibly important and previous experience needs to be of a very high standard to pass our quality bar. References are part of your application, but we look at the whole picture before accepting nannies on to our website.

I can't find an account with your name to look in to your application in more detail but I'd be happy to look in to things further for you if you'd like to drop us an email to care@korukids.co.uk I'd be happy to help.

Best wishes,

Koru Kids

Bedømt til 5 ud af 5 stjerner

Love it

Great app, great company, found the best job EVER! aka lovely family of 5, parents with 3 boys who I am taking care of and I hope it will last.. highly recommend to give it a try! No matter if you're looking for job as a nanny or you are a mum/dad who needs a little help - fingers crossed you will find it here 😊

6. maj 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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