Came across Koru app towards the end of 2024. We used the app to find a nanny close by (we were lucky to find someone within a 0.5mi radius) and engaged her for close to 2 years. The app is clean an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love Koru Kids! Though I often call it Kids Koru on accident! They've been so helpful and informative. It been so easy with the app and has been super helpful for myself as a worked and I can imagin... Se mere
as someone who already has a dbs, the process of confirming it was very difficult. i kept being told it was being sorted than would get an email a week later saying its not. feels like im being messed... Se mere
Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Se mere
Virksomhedsoplysninger
Om Koru Kids
Skrevet af virksomheden
Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.
Contact us at support@korukids.co.uk or via our website.
Kontaktoplysninger
London, Storbritannien
- 02080505678
- support@korukids.co.uk
- www.korukids.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT USE KORU KIDS
The nannies on this website are inexperienced and unreliable. Koru markets itself as being "cheap" but that's because they hire awful nannies, pay them peanuts, and them take a huge chunk of the hourly rate. Because we were looking for a full time nanny we opted to pay the finders fee instead of use Koru's platform (given they get paid hourly the commission to them would have been huge). The nanny was very inexperienced and quit after 3 weeks. Koru did not refund us the finders fee. DO NOT USE THIS SERVICE - AVOID AT ALL COSTS
EDIT TO THOSE READING KORUS RESPONSE - Koru's response below is a LIE - the nanny did not leave due to a bereavement, she left because she wasn't experienced. I desperately tried to find a replacement on the website, asking Koru if they'd help given I'd already paid them, and the nanny i set an interview up with was a NO SHOW - due to a bereavement. Koru REFUSED to refund the fee I'd paid them, and just said you can have a "3 hour free trial". But the nanny i found didn't even show up for an interview, so we were never going to get to the trial stage.

Besvarelse fra Koru Kids
Organised Company
Because the Company is organised and offers a positive experience. On line training are very helpful to me it helps to give the family confidence in the childcare.
Great customer service care
Great customer service care, always helpful, very organised, best ever.. really
Very Professional n great team
Always have a great experience with Koru kids.Its our 3rd nanny and we can’t say thank you enough for helping with our child care.
Great experience
Good service and well thought through app. Simplifies the admin of hiring a nanny, and gives us peace of mind that some background checks and training have been done.
Pay review
I don’t think the pay structure is very good, I have been trying to get above basic pay, as i have so much experience and it’s impossible .

Besvarelse fra Koru Kids
I really love this app because it makes…
I really love this app because it makes it so easy to work with family and also it create space for conservation between the family and the candidate for time schedules.
I like how you can find a family to…
I like how you can find a family to take care of that fits around your own schedule rather than working a fixed working pattern
Want to help families look after their children?
I've worked with Koru Kids in the past back in London and honestly there's not much that's changed since working with another family again, the app is a lot smoother! It's a nice way to help families out while they work.
My after school nanny was fantastic
My after school nanny was fantastic - reliable, fun and playful with our three young kids, and a good communicator with us. Koru Kids made everything simple, from finding our nanny (the first person we messaged too!), to sorting contracts and all the monthly payroll - which from our previous experience is usually a complete faff. Felt supported all the way.
Money snatchers, no understanding or support
These people just take alot of money from families, no support for the staff. Just on missing an interview call they will block the account even without listening the reason that it's your fault or not, or the family changed the time and didn't made it from their end, nothing for staff support. Even though they will not reply to the emails.

Besvarelse fra Koru Kids
Great experience from start to finish
Great experience from start to finish. The team are extremely professional, responsive and any queries are addressed quickly. Have used them for our last nanny and our new nanny. Great service and approach
Good time with kids
Good time with kids, exploring their ideas, thoughts and knowledge, having fun and happy time, learning new ways to interact with them.
Koru kids doing good job regarding nanny's guidance and helpful.
Hiring babysitter made easy
Very easy to sign up and post a nanny job. There are really good suggestions on what to include in the job post. It’s easy to use the website, very user friendly.
For answering to applicants, there are default messages that makes it easy to handle lots of messages. All steps of hiring a nanny is well included in the process and are taken care of by koru kids. The only recommendation is to level babysitters better. There are babysitters with none or a little experience that have same rate as very experienced ones.
Super easy to use and the nanny related…
Super easy to use and the nanny related admin is all sorted for you!
Great way to find childcare
Such a brilliant way to find flexible childcare and they make the whole process so simple - would definitely recommend
Excellent service
I have been using Koru Kids for the past 4 months now and I have been pleasantly surprised of how streamlined the whole procedure is. I absolutely adore my nanny and my kids haven’t been happier spending time at home after school. We can’t wait having her back after the school holidays. Thank you Koru kids.
Easy to use and well structured to…
Easy to use and well structured to guide you through. Short term contracts over holidays a bit more difficult to navigate but sorted out with a call to customer services.
Simple and professional experience, thoroughly recommend!
Having gone through the process of self employing nannies, I really appreciated the support that Koru gave - it’s all done for you, and the process from start to finish is really straightforward and simple. The candidates have all been great and I would thoroughly recommend!
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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