I think it is a simple and effective system. I just didn't appreciate the added £1 per hour when organising less that 9hrs per week, coupled with the £199 admin set up fee. I think the amount you ge... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Came across Koru app towards the end of 2024. We used the app to find a nanny close by (we were lucky to find someone within a 0.5mi radius) and engaged her for close to 2 years. The app is clean an... Se mere
I love Koru Kids! Though I often call it Kids Koru on accident! They've been so helpful and informative. It been so easy with the app and has been super helpful for myself as a worked and I can imagin... Se mere
as someone who already has a dbs, the process of confirming it was very difficult. i kept being told it was being sorted than would get an email a week later saying its not. feels like im being messed... Se mere
Virksomhedsoplysninger
Om Koru Kids
Skrevet af virksomheden
Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.
Contact us at support@korukids.co.uk or via our website.
Kontaktoplysninger
London, Storbritannien
- 02080505678
- support@korukids.co.uk
- www.korukids.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Koru kids is ...
The company prides itself in finding those with university or work who want to make extra money a nannying site to look after children. I passed the checks and made a profile and could start looking for families right away.
They don't tell you that families, tend to ghost you and don't respond. I used Koru kids for 4 months and most families wouldn't even bother to respond to my message and interviews would lead to nothing. The company would just send you the typical PR response of "families are busy" but when most don't respond its more than just busyness.
I left the site after finding work elsewhere. the site can work for other people but the model of the site disadvantages nannies more than the parents. Wouldn't join koru kids again imo.

Besvarelse fra Koru Kids
Very professional and lot of opportunities of getting a job.
Great experience.easy contact,quick reply,professionalism and lot of helpful services.
Great support
Great onboarding guide, support from the team and contact options for troubleshooting
Hiring a Nanny through Koru is a game changer
Process is smooth , transparent and effective. Ade, is an absolute gem and we are so grateful for her help.
I found a lovely family via Koru Kids, but I don't recommend the process.
Getting set up with Koru Kids was so lengthy and convoluted. I also received some emails with either incorrect information or broken links and had a fault with my account, which took weeks to fix. I'm an experienced Ofsted registered Nanny so the registration shouldn't have been so complicated. I have also just found out via a friend that the company removed approximately £4 per hour from the rate charged to families even though they state they don't make anything from the agreement. The positives were, friendly communication, lovely families, access to varied information on the websites. Overall it's way to time consuming and convoluted and I got taxed as a second income which lowered my payment rate even more. I'll most likely source my own clients in future. Sorry Koru Kids
Koru kid is like a family
I have worked with a lot of families,it sure helps them to be with there children while they work and at home ,you can keep in contact with the parents while they are at work with little messages.koru are the best for help support and being there for there nannies and family .
Good should work there helpful
I love koru kids
I love koru kids , I am enjoying my work at safe place , nice people . We gone through all process which need in childcare.
I am proud to be nanny one lovely family,I am working more than 7 years in childcare sector. I am looking after two lovely girls who are the best in the world.
Thank you koru kids for the nice family.
I always get informative Emails from you.
All parents who registered with kuru kids,my kind regards to them and all koru kids team.
Unhelpful towards Nanny’s (which is why they are so unreliable)
I applied to work with them recently. They literally say in the process it’s ok if you have zero experience or your experience is with watching family children (there’s multiple choice questions asking this). They don’t make it clear until the end that using your family member as a ref means your application will be rejected (I had to go into the FAQ’s to find this and right at the end of the reference form there is a sentence mentioning it can’t be a family member) but they insist you use someone who has first hand experience of you watching children. I mentioned from the get go in the relationship to me box that this was my cousin (it’s his children I’ve watched mainly) and they imply that watching your family’s children are ok and insist on using someone who has first hand experience of you watching children so I wasn’t sure what to do. I immediately contacted support this morning and they were like no sorry you’re rejected and can’t reapply or add another reference, you said you were being truthful and you’ve not been truthful. At no point did I lie - I said it was my cousin and it is my cousin? I’m not a liar, in fact I’ve been penalised for being too honest. So because of a clerical issue - they have now missed out on someone who is responsible, prompt and actually cares about people. And they were rude about it. I’ve read many reviews saying your Nannie’s are unreliable - this is clearly why! You value clerical errors in a process over actual people and how good they will be at the job.

Besvarelse fra Koru Kids
Love it
So easy to find exactly what you’re looking for. I managed to get a job very quickly through the app and with lovely families. I have been working with them for just over a month and find the process of recording shifts and expenses extremely straightforward.
Very supportive and lead you through…
Very supportive and lead you through their processes. Prompt replies. Organised group
Koru Kids is a trusted company
Koru Kids is a trusted company. They provide a range of families you can choose from and go for any that suits your location and time-wise.
The families that I have worked with are so lovely.
My favourite thing about this company is the flexible hours.
Parent searching for childcare
I am a parent who tried to use korukids to find after school nanny. The website is really well designed and it conveys the idea of a very smooth process. However, this is not what I experienced. Two nannies did not show at the interview without previous notice and without apologies. Another candidate requested to delay the trial due to a cold but she eventually informed that she was no longer interested in childcare. I would expect the platform to encourage candidates to be honest with the families and be transparent about their commitment. I think that platforms that directly connect parents to nannies like nannyjob.co.uk or childcare.co.uk provide better service.

Besvarelse fra Koru Kids
I been with Koru kids for years as…
I been with Koru kids for years as after school nannie, I always had a massive support, the team are excellent with prompts responses if asked any thing.
Very supportive and kind people to work with.
Quick responses, helpful staff and always supportive.
A supportive and organised process
I have become a nanny for the first time all thanks to Koru kids. They have made it so easy for me to join and I have felt held and supported the whole way. The website/ systems/ app are amazing and it all feels very smooth and organised which makes my job a lot easier! They are always checkin in on me to see how I'm doing and it feels like there are lots of opportunities for more work if I wanted it.
Great families
Great alongside university or if you’re interested in part time work (with interest in childcare of course). The hours are flexible and the families picked by Koru Kids are great!
Will recommend without hesitation
Koru Kids is an excellent Nanny service and a very simple website and App to navigate through. Just interacted with an agent on LiveChat and it was very quick and ease. The agent with very quick at responding and was able to resolve my call with no issues.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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