Knotty Knickers Anmeldelser 734

I really love what I received, a few random colors but who cares out of 24 pairs. Delivery took a while but the email I sent was responded to. Will definitely order again.

I'll first say that sizing is all over extremely inconsistent. If you normally wear a medium in underwear bottoms, for instance, due to design flaws, you may wear a small or a large in Knotty Knickers sizes. I bought a mystery package of comfortable panties and half of the panties were lacy and uncomfortable. They didn't even try.
If for some reason you have problems with the fit, it says on their website that they take returns and guarantee that you like the product, but in fact they will tell you that due to the nature of the product, they don't accept returns or exchanges.
I'll also say that order delivery of my last purchase took over a month. Customer service took a full seven days to reply to me. I don't consider this time frame normal or quality customer service.
I bought sleepwear here, and I was fairly happy with the matching sets with boxer short bottoms, but it is already wearing out after about six months. The quality of the fabric in the products is very poor and low quality.
I have had to replace a lot of the products already.

Don’t Waste Your Money: The Knotty Knickers Nightmare
If you want to set your cash on fire while a chatbot ignores you, this is the place. Avoid Knotty Knickers at all costs.
• Ghost Support: Customer service is a void. Expect weeks of silence followed by a useless discount code instead of the refund you actually deserve.
• A Trap: Canceling is nearly impossible. Their website uses a circular "loop" of prompts designed to fail so they can keep charging your card unauthorized.
• Garbage Quality: It’s "sizing roulette." You’ll receive items that fit a toddler or a grizzly bear, often made of material that feels like recycled fishing nets and falls apart instantly.
• Shipping Delays: Your "4-8 day" delivery will likely take three months—if it even arrives at all.
The Verdict: It’s a predatory trap with zero quality control. Do not buy.

I ordered from there and over a month passed and all it says is a shipping label was created and it’s never been shipped despite paying 9.50 for shipping. Then I’ve sent a number of emails and none of them are ever replied to.

Seems like they are a total scam and just out to steal money from unsuspecting customers or rip people off on subscriptions that never materialize and hope they can stay ahead of all the complaints building more new customers than all the “existing” customers who have problems with them and who have already gotten ripped off.

Yikes on the shipping. 11 business days came and went. Product eventually arrived but the store plays games by marking it shipped within a few days of the order but not actually shipping for weeks. Price of the undies are dirt cheap. Despite that, I wouldn’t order again due to shipping practices.

Ordered a pack of underwear for $27 and it’s been 18 days and they’ve simply never came. I reached out a few times and no response. Guess they don’t exist? Best thing you can do is report this operation to your local government.

I ordered some thongs from them over a month ago and they have not arrived. A shipping label was created but the package never shipped. I thought they were a good company because they advertised heavily on Facebook. I have little hope that I'll ever receive my order.

They just flat out do not ship orders. Two full weeks later and still no estimate on a delivery date

Item never shipped. They provided pre-shipment information but it never shipped. Thankfully I used PayPal. I had to open a case to get a refund.

I’ve sent four emails over the last two weeks and have been completely ghosted. Despite their website proudly advertising a "14-Day Money Back Guarantee," they refuse to honor it.

When they sent the wrong items entirely, their only "solution" was to offer a 20% discount on a future purchase—essentially asking me to pay them more money to fix their own mistake. Since then, they've gone silent. It’s a ridiculous way to run a business. Don’t waste your time or money here; if anything goes wrong with your order, you’re on your own

Looking at the reviews, I was worried I was going to be scammed. The shipping process was a little bit dodgy as they used a random courier that I have never heard of. I don’t understand the complaints over the prices, when paying low prices you shouldn’t be expecting high quality. Buying the mixed pack, yeah some of the styles are quite ugly but I am overall very happy with most of the designs. They are very comfortable, but I can agree with the worries about breathability as they don’t have any cotton in them.

I placed my order over the Christmas period. After two weeks with no delivery, I contacted support and was told to wait due to the holidays, which I understood.
Tracking then showed the parcel stuck at a Royal Mail sorting centre for over a week. I flagged that it was likely missing, but support repeatedly told me to keep waiting. Another week passed and I asked about a replacement, only to be told they wouldn’t even investigate until 30 January, over a month after I placed the order.
On 29 January, I followed up again and was told they would investigate. I explained that I would soon be away and wouldn’t be able to receive a replacement, so I requested a refund instead.
They later confirmed the parcel was missing and immediately sent out a replacement anyway, ignoring my refund request. When I asked again for a refund, I was told it was “against policy.” Had this process not been dragged out for weeks, I would have accepted a replacement, but their delays made that impossible. Since then, they’ve stopped responding altogether.
After reading other customer reviews, I honestly feel like I may have dodged a bullet. The product quality sounds just as poor as the service.
Very poor communication, inflexible policies, and disappointing customer service.

Shipping can take forever. I personally think it's because they put things on sale but don't have the actual stock to fulfill the orders. And they have to wait to get more before they can ship them. But that's just my opinion. But the quality of the underwear, the ones I get, are fine. Haven't had any problems.

Trashy products, all different sizes even though they all say small on them. Very bad quality and not even worth the clearance or discounted pricing. Save yourself some trouble and buy from Temu or Shien. I wrote to them and they told me that there's no way to return it and it's final sale. Even though half of them don't even fit because they're the wrong size.

So knickers are cheap quality. However experience of delivery is horrendous took 11 working days to arrive!! It's says on website 4-8 working days for delivery. Once they finally replied to my email after a number of days they stated it would be up to 11 and they would not even look at it untill then even though royal mail stated not having the parcel.

Once finally arrived is was missing 12 pairs of knickers. I emailed and they wanted a picture of each pair of knickers I had received layed out, considering I have ordered 36 pairs this meant 24 pairs. At this point I cut my loses as this would have taken hours to do.

Saw the mystery packs so thought I’d order some. Inboxed them to ask what size pack corresponds with a uk 12, ordered the size as told, some will fit my 6 year old!
It’s cheap and nasty,this is back street quality
It’s nasty tacky cheap fabric poorly made. Even the packaging screams t@@u Please don’t waste £52 to find this out like I did!

Must be a scam. I’ve waited over a month. First messages ignored then finally a reply. My parcels in a bin. Nothing to identify where but it’s not my bin. When queried they say to raise with courrier to investigate but they can’t help as I’m not their customer. They said the company has to raise. Doesn’t look like they’re bothered

I knew $1.25 a pair, not to expect miracles, but didn't expect them to fall apart on the first day. Also, the majority of the lace ones they sent are too scratchy to wear.

The reason they flaunt how cheap their undies are is because its made with BAD/CHEAP material.
I ordered the pink surprise pack. Immediately opening the packages and feeling the material, I knew it was not going to be something I'd enjoy wearing. All undies given are made out of spandex and polyamide. This is an immediate red flag for me when talking about undies. Although polyamide may be a little breathable, it is a synthetic fiber and not the same as cotton, which is what underwear SHOULD be made out of for women. Most of the styles they gave me were not cute at all(IMO), and half of them were fully sheer, lace, or g-string underwear I will have to throw out / donate, because they are just not practical for me. I can't be too upset about the styles and type since I ordered the mystery pack; however, I really was hoping for a little better quality. They must heavily filter their reviews as, I was under the impression that they were good quality and well liked. I definitely should have checked reviews outside of the website BEFORE buying.

I ordered on the 2nd of January, and when ordering their estimated delivery date was the 8th of Jan. The tracking number was finally generated on the 7th of Jan, but they still sat in their warehouse. I chased, as I'd ordered to a different address where I was staying, and was told it could take 11 business days for processing and delivery - which is fine, if they'd told me that when ordering! They finally arrived, and despite them all being the same size, I can't get a few pairs up over my thighs - they are clearly badly made and not to the same size. I'm glad I only paid £1 a pair, and won't be reordering.