Kinetik Wellbeing Anmeldelser 

77
TrustScore 3 ud af 5

3,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Thought I would upgrade my blood glucose monitor from the AG-607 which I had absolutely no problems with to the more up to date BG-710, what a disaster! Firstly they have re-designed the blood fin... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased a wrist blood pressure monitor and found it too fiddly for me. This my opinion only so others may like using it. Contacted Connor at customer services and he organised a return and refu... Se mere

Bedømt til 5 ud af 5 stjerner

I needed a new blood pressure machine as mine previous machine was old and needed to be recalibrated. This machine was so easy to use and set up avd it even links automatically to my phone and notes d... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Sac à dos jamais reçu Sac à dos commandé le 9 janvier, perdu puis retrouvé puis apparemment re perdu car je l'attends toujours. Le paiement quant à lui est bien passé sur mon compte. Aucune inform... Se mere

Virksomhedsoplysninger

  1. Producent
  2. Leverandør af medicinsk udstyr
  3. Producent af medicinsk teknologi

Skrevet af virksomheden

A medical device company providing affordable, accessible and reliable products to help you monitor and manage your health from home.


Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

77 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,1

Alle anmeldelser

(77)

14 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great product

Great product. Easy to set up with clear, precise instructions. Very easy to use. Clear display showing blood pressure results and pulse rate with additional note on result.

16. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Amazing Customer Service!!

Amazing Customer Service!!

We bought a blood pressure monitor from Argos and ended up loosing the battery cover the same day in the hospital. I emailed customer services to ask if I could purchase a new battery cover from them. I got a reply saying that they did not sell spare battery covers but they would check when they came back from the show if they had a spare one on one of the samples that they had. Lauren was very kind to send me one when they got back from the show at no cost. Excellent customer service I must admit. Thank you again. Would definitely recommend this company and their products.

26. september 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered Automatic Blood Pressure…

I ordered Automatic Blood Pressure Monitor - TMB-1970 and asked Kinetic Team to cancel the order on same day as I found another option . Even I got confirmation email that i will get my money back from Lauren from Customer support team . But they delivered it and when I now called them to take it back and give my money back they refused it. Really making fool of customers.

1. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Exceptional Customer Service

An item I needed was out of stock via the web site so I rang to see when it would be available and explained why I needed it. The customer service team were very quick to offer help, arrange delivery of the item, which was available and just about to go on line again.
Excellent customer service and the Kinetik product I am using is very good quality

19. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic customer service

Prompt delivery though one of the component parts of the oximeter was found to be defective on arrival.
Raised the issue via email and a replacement was sent out the same day.
One very happy customer

24. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

A short life for thermometer

Lousy experience. Worked when new (bought to record temps when wife was on chemo). Doesn’t work now (wife’s cancer has returned). Needs recalibrating, but no means of recalibration and company says it would be cheaper to purchase a new item.

No further help from the manufacturer/supplier apart from a couple quid discount if we buy another. I’m certainly not going to buy another, which may suffer the same fate - not in a month of Sundays! I am not that gullible!!

10. marts 2022
Uopfordret anmeldelse
Kinetik Wellbeing-logo

Besvarelse fra Kinetik Wellbeing

Hi Richard,

Firstly, we are sorry for any inconvenience caused, especially at such a difficult time. We thank you for your feedback and take all customer responses into consideration.

Unfortunately, in this instance, your thermometer is over 4 years old. Most home-use thermometers (regardless of brand) have a shelf life of three-five years, which is due to calibration of the product and storage. At Kinetik Wellbeing, we offer a service (for devices that are in or out of warranty and for Kinetik or non-Kinetik thermometers) where customers can send in their product if they have any concerns, and we will run a free test on them to determine if they are reading accurately.

If the product is found to be inaccurate, we offer to recycle the unit and in turn offer a discount for a new thermometer. This is what we offered to you, and we think is fair considering the age of the product.

Again, please accept our apologies for any inconvenience. If you need to discuss any further, please let us know so we can arrange a call.

Bedømt til 4 ud af 5 stjerner

Great product easy to use

Product was as described and has proven reliable. Only criticism is that the battery compartment cover is tricky to remove and, despite taking great care, we managed to damage a small plastic component meaning that the cover would not close; this appears to be a design fault. However, customer service was great and a replacement was sent promptly.

3. marts 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My TENS machine is working again

I had a call to go through the use of my TENS machine which didn’t seem to be working properly. The assistant was very helpful and polite and we managed to get it working again very quickly with a few helpful tips for future use.

3. marts 2022
Uopfordret anmeldelse

Dette er Trustpilot

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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