Kinetik Wellbeing Anmeldelser 

I am so disappointed in the device- sold to me as one used by the NHS. I’ve used it once a month since I purchased in late September. Except on nov 16 it’s stopped registering batteries or registering any readings. No response when I press memory or reset buttons. Complete waste of money and really frustrating cos now I don’t know my glucose readings. This feels like a scam and I hate that I was suckered.

Great customer service and all sorted out in good time thank you!

I ordered a blood pressure monitor on Monday mid-morning, and it was delivered less than 24 hours. I was kept informed via email and texted when it would be delivered. It came within the alotted time. The machine is simple to use and has an app to follow. I now am happy that my readings are better than my very old blood pressure monitors, which obviously needed calibrated. Well done all at Kinetik Wellbeing. One happy customer. 😊

Why sell a product requiring batteries, without batteries? Minimal cost to the manufacturer to put batteries in or put a huge warning on package that the cheapskate company doesn't include batteries. I now have to make a trip out to buy batteries. So no idea if the unit works!

Shocking service. Only half the order arrived. Emails asking for explanation ignored. Repeated calls, simply fobbed off, 'you need to give us to the end of the day'. Still no blood pressure monitor or explanation.

A week later I have received the monitor – sent for a Saturday delivery, which I am grateful for.

Really disappointed that the new blood glucose BG710 only measures in mmol, but the previous model AG607 could measure in both mmol and mg/dl.

Usually, new products are better than the previous ones and not inferior.

I had a problem with the readings on a blood pressure monitor not relating to those taken manually. I contacted the company and they responded quickly and efficiently. They arranged and paid for the return of the monitor and a replacement one was sent back to me within the week. No quibbles, no excuses.

I ordered a blood sugar monitor from Amazon (kinetic well-being brand) and when it arrived it seemed to have been used despite me ordering a brand new one. I then decided to get in touch with kinetic well-being directly and spoke to an absolutely brilliant and helpful customer support member named Lauren. Lauren has been so helpful and understanding and arranged for a new device to be sent to me. I was so grateful for all the help and couldn’t of been happier with the service. Thank you again!

Had an issue with my blood pressure monitor, contacted customer services who were helpful and I thought the fault had been rectified, however a few months later the issue got worse, I contacted them again and they have swiftly replaced my monitor. can’t fault the service I have received.

Bought a blood pressure monitor TMB-2088 worked ok for a couple of months then started to show error on inflation. customer service advised it was the cuff that sometimes stretches and how to reset the cuff. That worked for a couple of uses then started to refuse to inflate again.£60 for a product that's so unreliable I put it in the bin and bought a Braun for £37.

Customer services(Jodie) provided a very quick replacement for a faulty monitor a very good company to deal with.

Had a problem with my relatively new WBP1 monitor which was returned to Kinetik. A replacement unit was sent at no cost - problem sorted.

Excellent service, ordered a heart monitor which then got lost when in the hands of the carrier. Replacement arrived a few days later. Would highly recommend :-)

Quick replacement under warranty. Monitor failed to work after 10 months use and was quickly replaced with a new one.

Brilliant service, ordered a blood pressure monitor on Thursday morning and delivered on Friday morning next day. Free delivery and great price for the device. Would highly recommend :-)

Caring, efficient and friendly … thank you so much. When my bp wrist monitor didn’t work properly. I was helped very quickly. Great customer service.

The I finally received blood presue machine works very well thx Lauren it was not ur fault the delivery company took three times to finally find my address thx t.c

Great communications and very helpful on setting up the monitor.

works a treat. many thanks

Great customer service. Had a minor problem with my product and Lauren sorted it out for me. The product itself, a Luxury Sonic Body Brush, is well made and I hope that it will serve me for a long time.