Hi there, I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. Communication was a standout part of the e... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Hi there, I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. Communication was a standout part of the e... Se mere
Virksomheden har svaret
We had a really positive experience with Kindertons after someone crashed into our car. From the very beginning, the staff were incredibly helpful and kept us updated throughout the whole process.... Se mere
Virksomheden har svaret
Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease. Your support has been ex... Se mere
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My review is based on the assistance of Jody, who has been absolutely brilliant in resolving my claim, which has been going on for 11 months. After speaking to others in the team and not getting anyw... Se mere
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With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.
Kindertons House, Marshfield Bank, CW2 8UY, Cheshire, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Amazing customer service, well looked after, very knowledgeable and so quick to do/ sort things out for you. High level of care.

Besvarelse fra Kindertons
Speak to Laura-Jane she handled my Hired car replacement quick and easy steps next day delivery thank you so much good service

Besvarelse fra Kindertons
After being in a car accident and getting in contact with my insurance Charlotte Liles rung me to sort out my courtesy car and was really polite and professional on the phone also was really helpful explaining the next steps and answered every question I asked her. Again thank you so much!

Besvarelse fra Kindertons
The follow‑up process for my claim was amazing. I was supplied with a hire car for the entire duration, ensuring I was never left without transport.

Besvarelse fra Kindertons
Over the years whenever i have had to claim on my insurance I have never been satisfied with the standard of paint finish on the repair. I own a Lexus GS and it's paintwork is really nice. Unfortunately somebody ran into the back of me, thankfully not major damage. I have had some paintwork carried out by Chris Jenkins in Cardiff and I know his work was outstanding. I didn't contact my insurance company i contacted Chris instead to ask for his advice because I wanted to be sure that the repair would go to him. I was told to contact NASL who would refer the accident aftercare to Kindertons. Everything was straightforward, clear and very efficient from start to finish and of course I had the peace of mind knowing that my car was being repaired by Chris. Really good service can be hard to come by but when you do get it you want to tell people.

Besvarelse fra Kindertons
Very friendly, helpful and professional people.
Thank you

Besvarelse fra Kindertons
All communication has been great and Gina kept me in the loop at all times and I was able to speak to her when I needed to clarify something. Arrangements for a hire car were handled really well too.

Besvarelse fra Kindertons
So - spoke with gemma carrol from pinkertons, 1st time dealing with a claim and shee has been an absolute joy to speak with . . Outstanding service, manners and workmanship

Besvarelse fra Kindertons
Gemma was amazing, she was so helpful and answered every question I had. She couldnt have done anymore, amazing service

Besvarelse fra Kindertons
Great company, easy to deal with , Karen baumber dealt with my case and handled everything spectacularly. If only all insurance claims were this easy. Thanks Karen ☺️

Besvarelse fra Kindertons
A couple of days ago we were looked after wonderfully by Shane Brunt From kindertons. He made the time to drive to us all to drop of the temporary car for us. Specially as my father had a doctor appointment to attend. Shane was incredibly kind and thorough when he dropped of the car. And I would say he is definitely an invaluable asset to the team at kindertons.

Besvarelse fra Kindertons
Charlotte took time to explain everything & showed empathy throughout what is a difficult experience dealing with an accident. Great support & professionalism. Thank you.

Besvarelse fra Kindertons
Great coordination with hiring vehicle company in order to provided a vehicle for me, calling and asking about if I was injured and everything else.

Besvarelse fra Kindertons
I was in a bit of shock but Callum was kind and patient

Besvarelse fra Kindertons
Charlotte has been most helpful, never an easy business and so frustrating to be in an accident which is not your fault, only just stated this procedure but all good so far! Thanks

Besvarelse fra Kindertons
After being involved in a RTA, the 3rd party insurance set me up with another hire company which I won’t mention. After 3 days of empty promises I rang back the insurers who booked with Kindertons. Within an hour I had it all set up and a car being delivered to my door the next morning. The guy was lovely made sure to walk me around the car and go over any marks he had found and how the car works. So far fab company and would be more than happy to go with them again.

Besvarelse fra Kindertons
Really helpful service from Molly Wilkinson. Very polite and helped me out after my first ever accident. Would highly recommend

Besvarelse fra Kindertons
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