Hi there, I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. Communication was a standout part of the e... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Hi there, I just wanted to share some feedback regarding my recent experience with your team. Overall, the service was truly great from start to finish. Communication was a standout part of the e... Se mere
Virksomheden har svaret
We had a really positive experience with Kindertons after someone crashed into our car. From the very beginning, the staff were incredibly helpful and kept us updated throughout the whole process.... Se mere
Virksomheden har svaret
Very good communication and customer service throughput this very stressful situation for me. Molly, Joshua & Richard , along with other call handlers put me at ease. Your support has been ex... Se mere
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My review is based on the assistance of Jody, who has been absolutely brilliant in resolving my claim, which has been going on for 11 months. After speaking to others in the team and not getting anyw... Se mere
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With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.
Kindertons House, Marshfield Bank, CW2 8UY, Cheshire, Storbritannien
Ingen nylige anmeldelsesinvitationer
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Har besvaret 90 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication and excellent service

Besvarelse fra Kindertons
I would like to express my deepest gratitude to your insurance agency, and especially to Ms. Kinga, for the exceptionally professional and dedicated handling of my case. Thanks to Ms. Kinga K. and the entire team, I achieved an excellent result in the form of a full insurance compensation payout. Your professional service, meticulousness, and outstanding expertise ensured that the entire process went smoothly and with the highest level of professionalism. Once again, I sincerely thank you for your support, commitment, and attention to every detail. I am extremely grateful and will undoubtedly recommend your services to anyone seeking reliable insurance support.

Besvarelse fra Kindertons
Very responsive! Had an accident on 4/24 last Friday, all staff from claim’s department are very nice and helpful. Just a little bit discrepancy on the document need to correct.
Thank you driver Shane Brunt who come within the time frame and delivered me the hire car on 4/27 Monday afternoon and explain very details about how to operate the car and cross check all the little defect of the hire car before handover. Very appreciated!
Thank you!

Besvarelse fra Kindertons
Lauren was most helpful on the call today and explained everything throughly.

Besvarelse fra Kindertons
Absolute cowboys, they rang me after speaking to a woman who had hit my car and said they believed I was the non fault driver and that they would take me on as a client. Spent so much time on the phone with them, filling in forms and doing sketches because they were “so sure” I had a claim. Put me in touch with injury solicitors etc. to then today just turn around and tell me to contact my own insurance to make a claim - when they’d told me all along to not speak to insurance and to only deal with them. Absolute cowboys, don’t waste your time on them. Ultimately want you to do all the work for them, told me a few days ago to go into businesses and see if I could retrieve CCTV footage for them! Jokers.

Besvarelse fra Kindertons
It’s more 3.5 than 3 star
On the phone, they are exemplary but I had to complete the Accident Report Form three times online (sending to three different personnel/dept) and drive my damaged car to the repair garage myself even though I was told it would be collected.
We were really pleased with the whole process with Kindertons, all people handling the claim very pleasant and helpful, including Wesley Harrison who delivered the hire car to us and collected it afterwards.

Besvarelse fra Kindertons
This company has been great with me from the very fist call. Immediately sorted a hire car. We got a nearly new golf gti which was a nice surprise. Whenever I called I was greeted by a pleasant member of staff that was very helpful. All settled within 2.5 weeks

Besvarelse fra Kindertons
As soon as possible a line of businesses that are progressing the claim.

Besvarelse fra Kindertons
Top-notch company, really helpful and help me with my insurance claim to get things coming along quicker very much appreciated

Besvarelse fra Kindertons
Kindertons handled my non-fault accident claim professionally and efficiently. They arranged a replacement vehicle quickly and kept me informed throughout the process. The team was responsive and supportive — I didn’t have to chase anyone. Highly recommend their accident management service.

Besvarelse fra Kindertons
Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repairs was quickly arranged and I was really impressed with how polite, friendly and super efficient everybody I dealt with was. Special mention to Laura-Jayne right at the end of the process!

Besvarelse fra Kindertons
If I could give Kindertons zero stars for their incompetence I would, you've been warned. I challenge them to dispute my review, ref. No. 1684026 .. Neil

Besvarelse fra Kindertons
Great service from start to finish.
Appropriate, like for like hire car provided efficiently and on time by Shane, and I was kept up to date on the progress of repairs to our car throughout by Karen.
As the no fault party, the complete process was handled and dealt with very professionally, which alleviated the inconvenience always associated with these matters.
Thank you for your assistance, especially Hollie, Shane, Karen and Laura-Jayne. It is most appreciated.
James

Besvarelse fra Kindertons
Fantastic service,makes all process extremely easy and quick, explained all details.
Recommended in 100%

Besvarelse fra Kindertons
Kindertons have looked after the whole process and kept me updated on all developments. The process is still ongoing but I expect them to continue in this vein until it concludes.

Besvarelse fra Kindertons
After our car was damaged we were anxious to what would happen
Having supplied information about the incident everything went smoothly
Our car was repaired perfectly and the use of the courtecy car meant we had transport throughout
We are very happy with the whole process

Besvarelse fra Kindertons
Work around my availability to collect son’s car. Laura-Jayne showed compassion & understanding. She was very polite & professional.

Besvarelse fra Kindertons
Had a fantastic experience throughout. Imogen took the time to gather all the details carefully, explained everything clearly, and advised me on the next steps. She was absolutely lovely to speak to and made the whole process feel much less stressful.
The hire car was then organised incredibly quickly and was delivered the very next day by Kevin Baker from Kindertons. Kevin took the time to show me around the car, explained where everything was, and made sure I was comfortable with all the controls before leaving. He also answered all the questions I had and was an absolute pleasure to deal with.
Kindertons have really been on the ball with everything. Their communication has been excellent, keeping me updated every step of the way, and they have made what could have been a stressful situation feel smooth, easy, and well managed. I’m very impressed with the professionalism and customer service from everyone involved so far

Besvarelse fra Kindertons
Excellent company
Done everything that was needed

Besvarelse fra Kindertons
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