Keepitpersonal Anmeldelser 

I've been looking for photo frame with unusual dimensions I could personalised with a writing. Keep It Personal was the only online shop that offered what I was looking for. Moreover, the writing I wanted engraved included the diacritics in my mother tongue. The delivery was quick, the frame was packaged very well and it arrived safely. thank you so much.

I ordered three personalised mugs. Excellent quality, shiny photos, actually better quality than the original photos! The mugs are nice and thick, very robust. Cheap postage cost, even for multiple items. Excellent!

I bought a personalised wine glass as a gift for a friend. When the glass arrived it was broken therefore I contacted the company who offered to send out another which of course I responded to confirm I would like them to do so. I didn’t receive a response despite emailing another twice. When I have contacted them via their form on the website, they have not sent out the item. Very disappointed, not only out of pocket for the extortionate postage fee I paid, but I now have to find another gift with very little time.

Great service, unfortunately first item broken by courier, super quick replacement and great comms throughout. Costs are competitive will use again and do recommend.

Exceptional service, brilliant products and super-fast delivery. Thank you 'Keep it Personal'. 10/10

I got a glass set for my friends wedding they both loved it. Had several gifts from this company and never ever had an issue they are great🥰
I

I recently brought a glass tankard for my friends 60th and it arrived on time and perfectly packaged and care taken to make it look perfect gift wrapped
My friend thought it was excellent and loved it thank you, I'll be passing on your website to my family and friends it's got a great selection to choose from and looking forward to ordering a gift in the near future.

Fantastic company, had an issue with my delivery and Nathan couldn’t have been more helpful resolving it. Will be back 👍

Great service. Kept me informed. Very fast delivery. Would use again.

Ordered picture fram for Grandaughters engagement unfortunately put wrong date when ordering however this was quickly amended and received a lovely frame well packed within a few days . so pleased and highly recommend this company

I made repeat orders of Wood panel photo's. First 2 orders were great. Received in quick time, and good quality. 3rd order, the photo was way off colour, and ink marks on the panel. Customer service was friendly, and photo panel replaced with much better quality. 4th order of 2 wood panel photo's, the photo's were back to front (reverse images), and the colour was also poor once again. Again, customer service was good, and i opted for a refund, instead of replacements. They apologized again, but dont actually address how these issues happen in quick succession, and why they're not quality checked.(invoice enclosed with quality check boxes not ticked 2 orders in a row). You want to know dont you.? It seems like the 2 owners are trying to do everything themselves, but portray the image of a bigger company. Pointless if you cant keep up with demand, and quality suffers. Obviously not concerned with losing custom. Shame, first 2 order's were great.

Ordered a photo keyring on 13th May which was a Father’s Day gift, therefore has only been opened and used since 14th June. Within 2 weeks it had broken and fallen apart. I emailed Keep it Personal with the details and photos to which they responded ‘the screw can come loose over time’ (2 weeks?!) I replied reminding them I had only had the product since May, and only used since 14th June. This correspondence was on 2nd July, despite chasing numerous times asking for a refund or replacement item, they have since gone silent and are ignoring my emails.

This company is the best. Communication 10 out of 10, delivery time with inscriptions 48 hours. Highly recommended one of the best online store I've ever dealt with. I'm still stunned with their service. Thank you so much.

S Denton

Very pleased with purchase of personalised cup. It is lovely. Fast service and great communication.

I made and enquiry about an unusual personalisation and they were great in creating exactly what I was after and it was delivered really quickly.

I ordered a personalised wine glass which was broken on delivery. Emailed them and new parcel sent straight away and received today. Unfortunately the postman threw it over my gate despite me being in.again it was broken. I emailed them to advise them it was PO fault and they are sending me another one which will be even more well packaged.
If I could give 10 stars I would.

Great company. I ordered a shot glass for a 21st birthday cake topper. Great quality, arrived well wrapped and in good time. Would recommend.

What a fantastic company. This is the third time I've used them and the second time I asked them for something that wasn't necessarily on their website and they completely and utterly delivered. There isn't a single thing that I could find fault with, from their can-do, nothing is too much trouble approach to customer service, the quality of their products down to the quick delivery with an extremely well packaged item. There simply isn't anything negative, or even remotely critical that I could say about this company.

Bought a 21st engraved birthday gift for my son & was hugely delighted when it arrived in super quick time. Beautifully packaged & the presentation was exquisite. Extremely good value for money, great communication, will definitely be purchasing from this company in the future. Highly delighted & recommended, thank you 🤗

First time I’ve ordered from this company and would have no hesitation in ordering further items in future. Product ( Engraved vase ) is fantastic quality, in lovely presentation box, delivered promptly and superb packaging. Many thanks from one very happy customer.