I always use John Lewis for foreign currency as it arrives the next day at my local Waitrose if I order before 2pm. Good exchange rates too. Only reason I’ve given 4 stars is their website said they... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I’ve just opened my own account for a New Day credit card, pretty easy to get started. The reason I have a 5 star is I had a credit card on my wife’s account I had this for a few years without any... Se mere
Virksomheden har svaret
It was very easy to order how much currency I needed, and it was available to pick up a couple of days later. I could’ve had it delivered for free but you need to sign for it so I decided to collect i... Se mere
Great service at bureau de change. However was literally shortchanged . Checked online for exchange rate and took advantage of £5 off as JL member .it is disappointing to find that in store rate is n... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 150 years, Britain has trusted John Lewis to deliver quality products at competitive prices with unmatched customer service on the high street. This is why you can trust us to provide peace of mind when it comes to financial services. We've created John Lewis Money to support you through the big events in your life, and all the little moments in between.
Kontaktoplysninger
1 Drummond Gate, SW1V 2QQ, London, Storbritannien
- www.johnlewisfinance.com
4,5
Fremragende
17 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy Peasy
So easy to order
Earn JL points
Good tracking/communication
Reliable service
Delivered securely to my front door
Used many times before and will use again
Recommended
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your 5 Star Review and excellent feedback, we appreciate you being a loyal customer with us. ^Gina
Simple site and when it works
Simple site and when it works, then it’s good, however, it relies on Royal Mail to their part of the job. This time everything worked perfectly !! Unfortunately, our order before this one was a complete farce !Ordered our currency 2 weeks before travel and it never turned up . Stuck at Royal Mail Depot and nothing could be done 🤔 JL did refund us but the currency would have been better. This was not JL fault solely Royal Mail.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your review Ken, and we appreciate your comments and feedback. It's disappointing to hear there were issues with your last order, however, great to hear all ok with your current order.
Any further concerns in the future, please contact the team on 0330 123 3396 (select option 1), they will be more than happy to help. ^Gina
Easy to order and i had two options to…
Easy to order and i had two options to collect from
Gmail telling me my order was in store around noon which was earlier than promised(2pm)
Walked into Customer service and left 5 mins later
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your 5 Star Review, and excellent feedback. ^Gina
Took passport and JLP Reference but was…
Took passport and JLP Reference but was refused as i did not have original c/card the puchase was made with. Returned next day assistant said i had sufficient I.D. and did not wish to see the c/Card. Note as an OAP i have plenty of time and fuel to ride about on a JLP jolly??? Branch continues to dissapoint.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your feedback Richard, and I'm sorry for any confusion caused when collecting your order. ^Gina
Too many 50 Euro notes
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your feedback Stephen. If you need to speak to the team regarding your order, please contact them on 0330 123 3396 (select option 1). ^Gina
I could have got a better rate at M&S…
I could have got a better rate at M&S so gutted!!!
25. maj 2026
Besvarelse fra John Lewis Money
Hi Jean, thanks for your review, and sorry for any disappointment caused. ^Gina
Besvarelse fra John Lewis Money
Thanks, Avtar, we're pleased to hear you are enjoying the benefits of our Partnership Card. ^Gina
Great system
It’s very easy to do and a pick-up locally at our Waitrose store is so convenient too.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks, Ron & Jenny, we appreciate your feedback, also for choosing to purchase with us. ^Gina
Besvarelse fra John Lewis Money
Thanks, Lynn, good to hear you found the ordering process easy to follow, and the team provided you with good updates. ^Gina
Besvarelse fra John Lewis Money
Thanks, Preska, we appreciate your feedback. ^Gina
Easy to complete the order and no…
Easy to complete the order and no hassle on collecting
25. maj 2026
Besvarelse fra John Lewis Money
Hi Stanley, thanks for your review and feedback. Great to hear you found the order and collection process, easy to follow. ^Gina
Besvarelse fra John Lewis Money
Hi Harriet, thanks for your review, and it's good to hear you received great service when collecting your order. Your feedback is important to us. ^Gina
Your staff were wonderful very helpful…
Your staff were wonderful very helpful and informative .
25. maj 2026
Besvarelse fra John Lewis Money
Hi James, thanks for you review, and it's great to hear you received the service as expected from us. We appreciate your kind words. ^Gina
Great rates
Great rates, easy pick up and delivery options
Overall a excellent experience
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your excellent 5 Star Review, we appreciate your comments and feedback. ^Gina
Besvarelse fra John Lewis Money
Good to hear Mary, thanks for sharing your experience with us. ^Gina
Fairly easy to do
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for taking the time, to submit this feedback Raymond. ^Gina
travel money
After our. Original request it worked very well as we were able to pick the money up our local Waitrose
25. maj 2026
Besvarelse fra John Lewis Money
Thanks, for your feedback Wendy, and we appreciate your review. ^Gina
Besvarelse fra John Lewis Money
Hi Alan, thanks for your review, and great to hear you found the ordering process easy to follow. ^Gina
Fast reliable delivery and a good rate…
Fast reliable delivery and a good rate of exchange.
25. maj 2026
Besvarelse fra John Lewis Money
Great to hear Mary, and we appreciate your review and feedback. ^Gina
Never again everything fine till away…
Never again everything fine till away and opened envelope 5 euros short annoying to say least
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your review Mark, and making us aware. I'm sorry this has happened, and I appreciate the disappointment caused. The Customer Service team will be happy to discuss your concerns further, please give them a call on 0330 123 3396 (select option 1). ^Gina
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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