I’ve just opened my own account for a New Day credit card, pretty easy to get started. The reason I have a 5 star is I had a credit card on my wife’s account I had this for a few years without any... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Only just taken this card out. The signing-up process was quite easy but there wrre a couple of glitches that requireed a call to Customer Service. All sorted very quickly by the very professional... Se mere
Virksomheden har svaret
Buying travel money online from John Lewis Money was very easy. Rate was competitive, ordering and paying was seamless and collecting from a Waitrose store was very convenient. The travel money was ve... Se mere
Virksomheden har svaret
Opening an account was very straightforward. However I only had to do that because I was not permitted to be an equal joint card holder with my husband as we had been for many years on the previous Jo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For over 150 years, Britain has trusted John Lewis to deliver quality products at competitive prices with unmatched customer service on the high street. This is why you can trust us to provide peace of mind when it comes to financial services. We've created John Lewis Money to support you through the big events in your life, and all the little moments in between.
Kontaktoplysninger
1 Drummond Gate, SW1V 2QQ, London, Storbritannien
- www.johnlewisfinance.com
4,5
Fremragende
17 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It was very easy
It was very easy to use on-line order system. Collection was within the estimate and very easy. Saved a journey so I did my bit for the enviroment! I would reccommend.
26. maj 2026
Besvarelse fra John Lewis Money
Hi Gary, thank you for choosing our Travel Money service. We are glad to hear you found our online service easy to use, and we could help save you a journey! ^Angela
Great speedy service and good rates.
26. maj 2026
Besvarelse fra John Lewis Money
Thanks Tracey, good to hear you received the service as expected from us, and thanks for choosing us to purchase your Foreign Currency. We appreciate your custom. ^Gina
All very easy
It was very easy to order the money online (euros on this occasion). The money was delivered to store and could be picked up at a time convenient to me. Collection was very easy and the member of staff who served me was very friendly and helpful. The fact there was a rate sale on at the time was an added bonus.
20. maj 2026
Besvarelse fra John Lewis Money
Hi Linda, thanks for your review, and choosing to purchase your Foreign Currency with us. We appreciate your comments and feedback. ^Gina
Besvarelse fra John Lewis Money
Hi Jo, thanks for sharing your experience, I hope all resolved in the end for you. If not, please contact the Customer Service team on 0330 123 3396 (select option 1), they will be more than happy to help. ^Gina
Easy to navigate on the site…
Easy to navigate on the site and delivery next day to our local waitrose with free parking. Friendly face and welcome at the checkout.
25. maj 2026
Besvarelse fra John Lewis Money
Great to hear Chris, we appreciate your review and feedback. ^Gina
Besvarelse fra John Lewis Money
Thanks, Pete, we appreciate you choosing us, to purchase your Foreign Currency. ^Gina
Easy Peasy
So easy to order
Earn JL points
Good tracking/communication
Reliable service
Delivered securely to my front door
Used many times before and will use again
Recommended
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your 5 Star Review and excellent feedback, we appreciate you being a loyal customer with us. ^Gina
Simple site and when it works
Simple site and when it works, then it’s good, however, it relies on Royal Mail to their part of the job. This time everything worked perfectly !! Unfortunately, our order before this one was a complete farce !Ordered our currency 2 weeks before travel and it never turned up . Stuck at Royal Mail Depot and nothing could be done 🤔 JL did refund us but the currency would have been better. This was not JL fault solely Royal Mail.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your review Ken, and we appreciate your comments and feedback. It's disappointing to hear there were issues with your last order, however, great to hear all ok with your current order.
Any further concerns in the future, please contact the team on 0330 123 3396 (select option 1), they will be more than happy to help. ^Gina
Easy to order and i had two options to…
Easy to order and i had two options to collect from
Gmail telling me my order was in store around noon which was earlier than promised(2pm)
Walked into Customer service and left 5 mins later
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your 5 Star Review, and excellent feedback. ^Gina
Took passport and JLP Reference but was…
Took passport and JLP Reference but was refused as i did not have original c/card the puchase was made with. Returned next day assistant said i had sufficient I.D. and did not wish to see the c/Card. Note as an OAP i have plenty of time and fuel to ride about on a JLP jolly??? Branch continues to dissapoint.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your feedback Richard, and I'm sorry for any confusion caused when collecting your order. ^Gina
Too many 50 Euro notes
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your feedback Stephen. If you need to speak to the team regarding your order, please contact them on 0330 123 3396 (select option 1). ^Gina
I could have got a better rate at M&S…
I could have got a better rate at M&S so gutted!!!
25. maj 2026
Besvarelse fra John Lewis Money
Hi Jean, thanks for your review, and sorry for any disappointment caused. ^Gina
Besvarelse fra John Lewis Money
Thanks, Avtar, we're pleased to hear you are enjoying the benefits of our Partnership Card. ^Gina
Great system
It’s very easy to do and a pick-up locally at our Waitrose store is so convenient too.
25. maj 2026
Besvarelse fra John Lewis Money
Thanks, Ron & Jenny, we appreciate your feedback, also for choosing to purchase with us. ^Gina
Besvarelse fra John Lewis Money
Thanks, Lynn, good to hear you found the ordering process easy to follow, and the team provided you with good updates. ^Gina
Besvarelse fra John Lewis Money
Thanks, Preska, we appreciate your feedback. ^Gina
Easy to complete the order and no…
Easy to complete the order and no hassle on collecting
25. maj 2026
Besvarelse fra John Lewis Money
Hi Stanley, thanks for your review and feedback. Great to hear you found the order and collection process, easy to follow. ^Gina
Besvarelse fra John Lewis Money
Hi Harriet, thanks for your review, and it's good to hear you received great service when collecting your order. Your feedback is important to us. ^Gina
Your staff were wonderful very helpful…
Your staff were wonderful very helpful and informative .
25. maj 2026
Besvarelse fra John Lewis Money
Hi James, thanks for you review, and it's great to hear you received the service as expected from us. We appreciate your kind words. ^Gina
Great rates
Great rates, easy pick up and delivery options
Overall a excellent experience
25. maj 2026
Besvarelse fra John Lewis Money
Thanks for your excellent 5 Star Review, we appreciate your comments and feedback. ^Gina
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.