I have only just received my card, but all seems to be going well. I applied in order to collect vouchers which will be very much appreciated - my previous credit card gave me nothing!
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Well, the store is very local to me, which is a plus. The rate is fairly competitive, which is always good. Collection is a very easy process, once the email confirmation comes to the inbox. Take my p... Se mere
Virksomheden har svaret
Our online purchase of Euros from JL was a very simple and straightforward process, made even better with a competitive exchange rate. We selected collection from our local Waitrose store, where it ar... Se mere
Virksomheden har svaret
John Lewis did a decent job overall, no major complaints. Customer service got back to me within a day when I had a question. One small item was slightly different from the photo, though still fine. W... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktoplysninger
Storbritannien
- johnlewismoney.com
4,5
Fremragende
18 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service was quick and professional
Service was quick and professional. I was warmly welcomed and given pertinent and useful advice. The whole experience was friendly and customer focussed. Certainly return to JL Money.
12. juni 2026
Besvarelse fra John Lewis Money
Hi Steve, we are so glad you had such a positive experience with our service and advice. We truly appreciate your kind words and look forward to welcoming you back. ^Steph
Quick and rate was good
22. juni 2026
Besvarelse fra John Lewis Money
We're glad you enjoyed your experience, Mohammed! ^Steph
Happy with the service
The lady was very helpful & there was no waiting to be served, had the denomination requested.
Whilst I was at the desk my wife had a very comfortable area to wait in.
I've used this service before & will again
22. juni 2026
Besvarelse fra John Lewis Money
We are so happy to hear you had such a positive experience with us, Roger, and we appreciate your kind words about our helpful team and comfortable waiting area. Thank you for your continued loyalty! ^Steph
No ordering just asked if they had any…
No ordering just asked if they had any currency in stock which was at a reasonable rate. As easy as withdrawing sterling from a bank counter. Staff member asked where we were going and wished us a happy holiday. Lovely experience
22. juni 2026
Besvarelse fra John Lewis Money
We are so pleased to hear you had such a lovely and easy experience with us, and we appreciate you sharing your positive feedback Kathleen! Enjoy your holiday. ^Steph
Besvarelse fra John Lewis Money
We're happy to hear that your experience was so positive, Steve! Thank you for your review. ^Steph
Very friendly & helpful staff!
The staff were very friendly and helpful. Because we were unable to go on our holiday the John Lewis shop provided us with a full refund.
22. juni 2026
Besvarelse fra John Lewis Money
We're so glad to hear our team provided excellent service and that we could assist with your refund, Paul. ^Steph
Great rates
Great rates, quick delivery,easy to order used this service many times always excellent service.
22. juni 2026
Besvarelse fra John Lewis Money
We're so glad you consistently have an excellent experience with our service, Andrew! ^Steph
Everything about this experience has…
Everything about this experience has been second to none. I cannot rate the use of this card highly enough. Well done everyone, Partners included. 10/10
19. juni 2026
Besvarelse fra John Lewis Money
We are so happy to hear you had such a positive experience with us, Andrew. Thank you for your wonderful feedback! ^Steph
Good experience so far and the app…
Good experience so far and the app looks decent. Also got some good opening offers
19. juni 2026
Besvarelse fra John Lewis Money
We appreciate your positive feedback! We're glad you enjoyed your experience with our app and the opening offers. ^Steph
All very straightforward
22. juni 2026
Besvarelse fra John Lewis Money
Hi Margaret, thanks for your positive feedback. ^Alan
All very straightforward
All very straightforward. I hadn’t ordered currency in advance and they were available there and then 😊. Friendly and efficient service. Thank you
22. juni 2026
Besvarelse fra John Lewis Money
Hi Clare, we're so glad we could assist you with your currency needs promptly and efficiently. Thank you for your kind words! ^Alan
Easy & quick to order on line & pick up…
Easy & quick to order on line & pick up 2 days later.
Strange though to keep receiving emails to say you haven't picked up your money ?
22. juni 2026
Besvarelse fra John Lewis Money
Hi Mark, we're glad to hear your online ordering and pickup were easy! We appreciate you bringing the email issue to our attention, sounds like your order hasn't been scanned through the system correctly. Apologies for any confusion caused. ^Alan
There was no wait to be served
There was no wait to be served, it was dealt with efficiently and pleasantly
16. juni 2026
Besvarelse fra John Lewis Money
Hi Yaroslav, we're so glad to hear we provided efficient and pleasant service. Thank you for your kind words! ^Alan
So so simply and easy
18. juni 2026
Besvarelse fra John Lewis Money
Thanks Susan, glad all went to plan for you. ^Alan
Besvarelse fra John Lewis Money
Hi Emma, we are glad you found our service efficient and look forward to receiving further custom from you. ^Alan
Good exchange rate
Good exchange rate, very quick delivery and no added fees when using John Lewis Partnership credit card.
22. juni 2026
Besvarelse fra John Lewis Money
Hello, we are so pleased to hear you had such a positive experience with our exchange rate and quick delivery! Thank you for your wonderful feedback. ^Alan
Besvarelse fra John Lewis Money
Hi Sarah. we're happy to hear you found our rates great and the pickup easy! Thank you for your feedback. ^Alan
Easy Peasy
The whole experience from ordering online (best rate going) and free prompt delivery by Royal Mail was very easy and smooth. Would definitely recommend them.
21. juni 2026
Besvarelse fra John Lewis Money
Hi Roger, we are so happy to hear you had such an easy and smooth experience with us, from ordering to delivery. Thank you for your kind recommendation! ^Alan
Straight forward purchase
It was incredibly easy to purchase two different currencies using this service. Just picked up at my local
Waitrose
21. juni 2026
Besvarelse fra John Lewis Money
Hi, we're so glad to hear you found our service easy to use for your currency needs and enjoyed the convenience of picking up at Waitrose! ^Alan
Fast delivery on the day I chose
Fast delivery on the day I chose. Everything was checked and handled to a high standard, with no fuss by Adele and Denise two of them were on the welcome desk. Great service and a very happy customer! ⭐⭐⭐⭐⭐
21. juni 2026
Besvarelse fra John Lewis Money
Hi Pat, thanks for your kind feedback regarding the service you received when collecting your currency. We're delighted you feel so happy and look forward to seeing you again. ^Alan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.