The application process online works well and you get approved almost instantly and can use the credit card via your phone wallet . The app is easy to understand and when the plastic card comes it’s... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have only just received my card, but all seems to be going well. I applied in order to collect vouchers which will be very much appreciated - my previous credit card gave me nothing!
Virksomheden har svaret
Well, the store is very local to me, which is a plus. The rate is fairly competitive, which is always good. Collection is a very easy process, once the email confirmation comes to the inbox. Take my p... Se mere
Virksomheden har svaret
John Lewis did a decent job overall, no major complaints. Customer service got back to me within a day when I had a question. One small item was slightly different from the photo, though still fine. W... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our in-house experts and trusted partners work together to offer you money products for your life and your goals. From the John Lewis Partnership Credit Card to insurance, we can help you think outside the bank. Enjoy travel money at great rates and cover for the things you love most, with home insurance for forever homes and right-now homes, car insurance to get you into gear, and pet insurance packed with benefits to keep those tails wagging. You do you. Let us sort the money stuff.
Kontaktoplysninger
Storbritannien
- johnlewismoney.com
4,5
Fremragende
18 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fast delivery on the day I chose
Fast delivery on the day I chose. Everything was checked and handled to a high standard, with no fuss by Adele and Denise two of them were on the welcome desk. Great service and a very happy customer! ⭐⭐⭐⭐⭐
21. juni 2026
Besvarelse fra John Lewis Money
Hi Pat, thanks for your kind feedback regarding the service you received when collecting your currency. We're delighted you feel so happy and look forward to seeing you again. ^Alan
Straightforward and easy
21. juni 2026
Besvarelse fra John Lewis Money
Hello Clive, thanks for using our service, your custom is appreciated. ^Alan
Exchanging my English Currency into…
Exchanging my English Currency into Euros was so simple with the John Lewis Money App. The instructions are so easy to follow. Being able to collect your currency from your local Waitrose shop is a bonus as well. No problems.
21. juni 2026
Besvarelse fra John Lewis Money
Hi Philip, we are so pleased to hear you found the process simple with our app and appreciated the clear instructions. We're also glad the Waitrose collection was a bonus for you. Thank you for your positive feedback! ^Alan
Excellent customer service fantastic…
Excellent customer service fantastic app easy to use
18. juni 2026
Besvarelse fra John Lewis Money
Hi Ian, we're so glad you found our app easy to use and enjoyed our customer service! Thank you for your kind words. ^Alan
Besvarelse fra John Lewis Money
Hi Eva, we're glad you found our process easy and service great. We appreciate your feedback! ^Alan
Easy to find and next to the gents
21. juni 2026
Besvarelse fra John Lewis Money
Hi Gregory, we're glad you found us easily. Thank you for your feedback. ^Alan
Efficient service
Reasonable exchange rate. Efficient service on click and collect. Kept well informed
21. juni 2026
Besvarelse fra John Lewis Money
Hi Helen, we're happy to hear you found our exchange rate reasonable and our Click and Collect service efficient. We appreciate your feedback! ^Alan
Very easy to use and pick up.
21. juni 2026
Besvarelse fra John Lewis Money
Hello Christopher, thanks for your 5 star review and custom, much appreciated. ^Alan
Easy to arrange online and to be fair…
Easy to arrange online and to be fair in one of the shops too.
21. juni 2026
Besvarelse fra John Lewis Money
Hello Jim, thanks for your kind comments. ^Alan
Good rate
Good rate. Poor process. I did not get a confirmation email to tell me what I had ordered, nor an email telling me that it was ready to be collected. Fortunately, I had noted the transaction reference and having called JLP Money they were able to tell me that it was in store and available for collection.
21. juni 2026
Besvarelse fra John Lewis Money
Hello John, we're sorry to read that you didn't receive the standard emails. These may have landed in your junk/spam folder.
I'm glad you were able to collect your currency, following a call to our team. ^Alan
Besvarelse fra John Lewis Money
Hi Peter, appreciate your kind feedback and custom. We hope to receive further orders in the future. ^Alan
Ordering was easy and delivery earlier…
Ordering was easy and delivery earlier than scheduled. Great service. Remember to take your card you purchased on as you cannot collect without. Also ID
20. juni 2026
Besvarelse fra John Lewis Money
Hi Maureen, we're so happy to hear you found ordering easy and delivery swift! Thank you for the helpful reminder about collection requirements. ^Alan
The ordering system online was l easy…
The ordering system online was l easy and not at all difficult. I did click and collect and when only arrived at your Solihull store it was waiting for me and I was served by a very pleasant and helpful lady
20. juni 2026
Besvarelse fra John Lewis Money
Hi Ian, we're so happy to hear that our online ordering and Click and Collect service was easy and convenient for you. It's wonderful to know our team provided excellent service. Thank you for your kind words! ^Alan
Easy & Seamless Process
20. juni 2026
Besvarelse fra John Lewis Money
Hi, thanks for your 5 star review and custom, much appreciated. ^Alan
Good service as always in John Lewis
19. juni 2026
Besvarelse fra John Lewis Money
Thanks Pauline, we appreciate your kind feedback. ^Alan
Besvarelse fra John Lewis Money
Hello, thanks for your positive feedback. We look forward to seeing you again. ^Alan
Very polite young man served me for my currency
Very polite and helpful young man served me.
19. juni 2026
Besvarelse fra John Lewis Money
Hello Sally, we're glad you enjoyed your experience. We appreciate your kind words. ^Alan
Excellent member of staff
Excellent member of staff. Friendly, knowledgeable and helpful.
No upselling. No travel cards get you a better rate (travel cards can be a big gamble in some countries). Just great customer service.
Can't recall the exact date I went for feedback. I bought Turkish Lira.
19. juni 2026
Besvarelse fra John Lewis Money
Hello Mike, we are so glad to hear you had such a positive experience with our staff member! We truly appreciate your kind words about their friendly, knowledgeable, and helpful service. Thank you for your wonderful feedback. ^Alan
Always easy and collection from local…
Always easy and collection from local Waitrose is brilliant
19. juni 2026
Besvarelse fra John Lewis Money
Hi Helena, we are so pleased to hear you found our service easy and convenient. Thank you for your kind words! ^Alan
Good experience
Good experience - just a lot of 50 euro notes - would have been good to have more denominations included.
19. juni 2026
Besvarelse fra John Lewis Money
Hello, we appreciate your feedback and are glad you had a good experience. We note your comments about the denominations. ^Alan
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.