Stuff arrived quicker than expected although it came a day before the estimated date,which could have caused a problem if no one had been in. The pallet delivery driver was very good with an awkward d... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely brilliant service. Jamie Fenech was really informative and helpful when I was choosing the roof tiles, making sure I had everything I needed. The finished job looks great and I’m really p... Se mere
Virksomheden har svaret
Whilst I appreciate clay ridges can vary slightly the ones I ordered were not the same coluur match and several the angle was different as well. Now in place you can see the colour variation as they w... Se mere
Virksomheden har svaret
Very impressed with JJ Roofing. I needed a Fakro roof window part urgently and some suppliers were estimating as much as 15-20 working days delivery. JJ Roofing estimated 3 - 5 days but in reality thi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om JJ Roofing Supplies
Skrevet af virksomheden
Welcome to JJ Roofing Supplies TrustPilot page. Here you will find review from customers who have purchase from jjroofingsupplies.co.uk.
We have specialised in Roofing Supplies for over 27 years. Buy online, call 0333 700 11 11 or email sales@jjroofing.co.uk and speak to one of our experts today.
Our goal is to supply all of our customers, large and small, with reliability and security in their living spaces.
We do this by offering quality products made from the highest quality materials at outstanding value for money.
As one of the leading suppliers of quality roofing supplies, we have built our company and reputation on trust: We use trusted suppliers from all around the world. Our customers trust us to provide the highest quality products at the lowest prices. We trust our employees who have the knowledge, understanding and expertise to help & support you where necessary.
So put your trust in JJ Roofing Supplies...
IF IT’S ON THE ROOF, WE STOCK IT.
JJ Roofing Supplies. If It's On The Roof We Stock It!
Skrevet af virksomheden
- Huge range of stocked products
- We have thousands of roofing materials stocked and have everything you need for your roof including roof windows, tiles, slates, lead flashing, timber, guttering and more.
- Fast Nationwide UK Delivery
- We offer next day delivery nationwide delivery. FREE DELIVERY on Roof Windows and Accessories on orders over £50 (Exclusions apply). For more information visit: https://www.jjroofingsupplies.co.uk/delivery/
- 100% Safe and Secure
- JJ Roofing Supplies is registered and assured with SagePay and uses a secured SSL payment system.
- Customer Care and Support
- We are dedicated to providing the highest standards of care during and after your purchase. Whatever the issue or question - we aim to assist clearly and promptly. To speak to a customer service assistant please call 0333 7000 11 11.
Fast free nationwide delivery
Fast free deliveries for orders over £50*
There are no shipping costs and you will receive your items within 5 days of placing your order on stocked items. For more information please visit: https://www.jjroofingsupplies.co.uk/delivery
Kontaktoplysninger
Unit 6, Riverside Industrial Estate, AL2 1DT, St Albans, Storbritannien
- 0333 700 11 11
- web.sales@jjroofing.co.uk
- www.jjroofingsupplies.co.uk
4,3
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent knowledge on the product…
Excellent knowledge on the product sold and always extremely helpful and prompt. Always been great prices also will be happy to use again
6. oktober 2025
Uopfordret anmeldelse
Besvarelse fra JJ Roofing Supplies
Dear Paul,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Was looking for Felt shingles and they…
Was looking for Felt shingles and they had some on offer which worked out cheaper than anywhere else, easy ordering process and delivered as expected.
17. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Robin,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Helpful and friendly
Really helpful friendly guys, helped load my coping stones in my car.
Would definitely use London Colney branch again.
26. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Pauline,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Product is exactly as described
Product is exactly as described, delivery was in good time
11. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Justin,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Good range of stuff
Good range of stuff, good technical staff, excellent communication.
24. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Mr Griffin,
Thank you for taking the time to review us!
We are delighted that your experience was satisfactory, and we look forward to serving you again!
Outstanding
Fabulous service from Helen, she went extra extra mile to make sure I am happy with the order. The company clearly very much cares about the customers.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra JJ Roofing Supplies
Dear Lukasz,
Thank you for your lovely review!
We are delighted to read about Helen, and we agree she is a true asset to the team!
We look forward to serving you again in the future!
Speedy order delivery
Exactly what I needed and very fast delivery, thanks! Arrived without damage
9. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Liz,
Thank you for taking the time to review us!
We are delighted that the speed and quality of your delivery were satisfactory, and we look forward to serving you again!
Really great delivery times and cost of…
Really great delivery times and cost of both product and delivery.
23. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Craig,
Thank you for your lovely feedback!
We are delighted to read of your experience, and we look forward to serving you again!
Excellent customer service
Carlotta and the team went over and beyond to help me with an order and answer my novice questions. Thank you again!
23. september 2025
Uopfordret anmeldelse
Besvarelse fra JJ Roofing Supplies
Dear Mr Christophi,
Thank you for leaving us an updated review!
We are very happy we were able to give you a better experience, and good luck with your project!
Shipped on time
Good feedback from the shipping department once order was placed. Working with me to get the correct delivery date.
29. september 2025
Uopfordret anmeldelse
Besvarelse fra JJ Roofing Supplies
Dear Customer,
Thank you for your lovely review!
We are delighted to read your experience was smooth and positive, and we look forward to serving you again!
Great service
Great service. Came when they said they would and very helpful on the phone.
4. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Mr Morgan,
Thank you for your lovely review!
We are delighted to read your experience was smooth and positive, and we look forward to serving you again!
I made an error on quantity ordered and…
I made an error on quantity ordered and the company responded excellently to correct my mistake. Full marks to them.
12. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Customer,
Thank you for your lovely review!
We are delighted to read your experience was smooth and positive, and we look forward to serving you again!
False advertising/sales
They are clearly advertising and taking money for products they don't have in stock then cancel the order later stating they don't stock the product. I'm pretty sure that's illegal, if not it should be.
19. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Customer,
Thank you for your feedback.
We have investigated this very serious claim, and we have both emailed you and refunded you on the 19.09.2025,, the same day your order was placed, as we do not hold the stock currently.
If further clarification is needed, feel free to reach out.
Besvarelse fra JJ Roofing Supplies
Dear Mr Williams,
Thank you for your feedback.
Regrettably, the invite for the reviews is automated, and I can see you have called and spoken to the customer service team this morning, while this review has been left 4 days ago.
As anticipated, the manufacturer has confirmed your order will be with you by the end of the week.
We would appreciate it if you could review your comments, especially considering the items were ordered on 19/09 and on the website there is a clearly stated lead time of 10-14 working days.
We are nonetheless grateful for your feeback.
Besvarelse fra JJ Roofing Supplies
Dear Mr Jackson,
Thank you for your lovely review!
We are delighted to read that Helen helped and we look forward to serving you in the future.
I’ve still not received the order
I’ve still not received the order. Please help me sort this out.
16. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Mr Christophi,
As we have agreed separately, we will not further reply to this review and will wait for the updated version.
Kindest regards.
Ordering my items was very easy
Ordering my items was very easy. Delivery arrived on the day stated.
16. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Claire,
Thank you for your lovely review!
We are delighted the order and delivery process were both simple and smooth, and we look forward to serving you again!
I ordered one pack of roof tiles from…
I ordered one pack of roof tiles from here and was more than willing to pay for shipping. Three days delivery, which was fine, but two days later they contacted me to tell me they were not in stock anymore and I would have to wait 21days. They could have informed me straight away, waisted my time.
They were very quick with the refund which was great.
16. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Mr Eastham,
Thank you for taking the time to review us!
We apologise for the inconvenience caused, regrettably we are navigating national shortages that are affecting all suppliers.
We hope to serve you again, more successfully, in the future!
first delivery was damaged but a…
first delivery was damaged but a replacement shipment was made and it was a first class service
16. september 2025
Besvarelse fra JJ Roofing Supplies
Dear Stephen,
Thank you for taking the time to review us!
We are delighted that we could quickly replace your order, and we look forward to serving you again!
Excellent customer service department
Excellent customer service department, dealing with probramatic issues (damage and incorrect items sent from Ariel) with product on delivery (nothing to do with JJ)
28. august 2025
Besvarelse fra JJ Roofing Supplies
Dear Sally,
Thank you for your lovely words, and for taking the time to review us!
We are delighted we were able to support in this matter and we look forward to serving you again in the future!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.