Jessops Anmeldelser 14.473

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Shrewsbury Store - Went into the store with a problem with a camera that had been repaired by Jessops. Despite being very busy, Michael looked into the matter very calmly, and called the service... Se mere

Bedømt til 5 ud af 5 stjerner

The two people I dealt with at Jessops York were friendly and helpful. I paid my deposit and the lens was sent for checking and servicing. The lens was returned within a week fully operational after a... Se mere

Bedømt til 5 ud af 5 stjerner

First thing, the used products price is usually heavly discounted, the other camera shopping site like mpb, wex sell the used camera for higher prices based on the market, I bought fujifilm X-E4 which... Se mere

Bedømt til 5 ud af 5 stjerner

The assistant went the extra mile in identifying suitable cameras for myself and my wife. One wasn't in stock at the shop and expected that I would have to order it online but when she found out they... Se mere

Virksomhedsoplysninger

  1. Fotohandler
  2. Kikkertbutik
  3. Fotobutik
  4. Fotolaboratorium
  5. Fotoprinttjeneste
  6. Teleskopbutik

Om Jessops

Skrevet af virksomheden

Jessops is a British photographic retailing company with stores across the UK. It was established in 1935 by Frank Jessop in Leicester, United Kingdom.

Shop a huge range of cameras, lenses, photography/videography accessories, drones, gimbals, printers, optics and more at Jessops. UK stock only.

Visit our Website Shop Cameras Shop Drones Shop Lenses Shop Accessories

Kontaktoplysninger


4,6

Fremragende

TrustScore 4.5 ud af 5

14 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Unexpected Delays to delivery

I recently purchased a camera lens and camera body on line. The latter was used and the lens new. Both were delivered in excellent condition.
However the camera body took six days to arrive and I have been delaying my review until it did. I called Customer Services when only the lens initially arrived and was told the packages came from different locations. This might be given more prominence in the order documentation. However the main delay in delivering the camera body derived from the Courier who suffered from "unexpected delays".

9. januar 2026
Jessops-logo

Besvarelse fra Jessops

Dear Robert,

Thank you for your feedback - we really appreciate you sharing both the positive and negatives from your experience as it is incredibly valuable in helping us continually evaluate and improve our customer journey.

We do hope you're enjoying your Canon EOS R5 II!

Kind regards,

The Jessops Customer Service Team

Bedømt til 4 ud af 5 stjerner

An excellent product

An excellent product, well packed and dispatched: unfortunately DPD failed to deliver on time.

14. januar 2026
Jessops-logo

Besvarelse fra Jessops

Hello,

Thanks so much for your feedback - we're so pleased you enjoyed your overall experience and we appreciate your comments regarding DPD's delivery service as we are always looking for opportunities to improve our customer experience.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent from start to finish

Excellent from start to finish. I had camera gear that I wanted to exchange for a new camera. I got various quotes from other businesses but Jessops's quote was by far the best. I turned up to their shop, and in 30minutes I had my quote presented to me. Unlike other businesses who wanted my equipment sent to them by post for an evaluation. The team at the shop was very knowladgable and very friendly. I came out of the shop with a happy experience.

9. januar 2026
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Besvarelse fra Jessops

Dear Luca,

Thank you for your feedback. We are delighted your enjoyed a 5* experience with our Jessops Glasgow team and we really appreciate your kind words.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

We ordered in store

We ordered in store. Max was very helpful & friendly. He was very knowledgeable about your products. It took 11 days before it was delivered. Not sure if that was Jessops or delivery firm.

2. januar 2026
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Besvarelse fra Jessops

Dear Jill,

Thank you for your feedback.

We're so pleased Max and our Jessops Shrewsbury team were able to help guide you in your purchase with their expert knowledge and friendly service.

We really appreciate the feedback as it helps us constantly improve our customer's experiences. We advise 3-5 working day estimates for delivery - we can see that unfortunately due to a slight delay with our courier this arrived 1 working day late. We do apologise for any inconvenience caused by the delay however we hope you're enjoying the new bag!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

The team was incredibly courteous and…

The team was incredibly courteous and supportive, particularly for someone like me who is new to photography. The staff at the Leeds location were exceptionally well-informed and professional.

13. januar 2026
Uopfordret anmeldelse
Jessops-logo

Besvarelse fra Jessops

Dear Lori,

Thanks so much for your kind words and support!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Leeds Store Experience

Professional, knowledgeable people.
Very helpful as I am a photography novice!
Staff at the Leeds store couldn’t have been more helpful and polite.
Steve Cartwright

7. januar 2026
Jessops-logo

Besvarelse fra Jessops

Dear Steve,

Thank you for your feedback.

It is fantastic to hear you enjoyed a 5* experience at our Jessops Leeds store - we really appreciate you sharing!

We hope you're enjoying your new set up with your Nikon Coolpix P1100.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent service

Excellent service. Cannot believe how quickly I got the lens. Ordered and delivered in less than 24hrs.

12. januar 2026
Jessops-logo

Besvarelse fra Jessops

Dear Tracy,

Thank you for your feedback.

We're delighted you were so impressed with our service and we really appreciate your support!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Good product at a fair price

Good product at a fair price, quick delivery, well packaged in sustainable packaging. All good.

10. januar 2026
Jessops-logo

Besvarelse fra Jessops

Dear Hugh,

Thank you for your feedback. We're so pleased to hear you enjoyed your overall Jessops experience.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

I just want to sincerely thank Pete and Pranav

I just want to sincerely thank Pete and Pranav from the Oxford Street branch for all their help in setting up my Canon R6 Mark II. They were incredibly patient and supportive, and I truly appreciate their guidance. I'm very happy with the results and feel excited about continuing my camera journey. 5 stars all around 🫡

9. januar 2026
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Besvarelse fra Jessops

Dear Andre,

Thanks so much for your feedback - Pete, Pranav and the Jessops London Oxford street team really appreciate it. We're so pleased to hear we were able to assist you with your purchase with such excellent service!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Adam ….. credit to him

Adam have to say was excellent in his knowledge and communication.
Glad to do some business with you.
Thanks

8. januar 2026
Uopfordret anmeldelse
Jessops-logo

Besvarelse fra Jessops

Dear Andy,

Thanks for sharing your experience and support, we really appreciate it!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Great product and service

Great product, cheaper than Amazon and delivered free next day. Perfect service👍🥂

29. december 2025
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Besvarelse fra Jessops

Dear Steven,

Thanks so much for your feedback. We're so pleased you enjoyed a 5* Jessops experience.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellant service on a trade-in.

Efficient trade-in of a lens that I will upgrade with time.
Will most certainly make use of Jessops when buying the new lens

9. januar 2026
Uopfordret anmeldelse
Jessops-logo

Besvarelse fra Jessops

Dear Peter,

Thank you for your feedback - we really appreciate your kind words and we're so pleased you enjoyed a 5* experience with our trade-in team.

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Excellent Experience

The individual helping me was outstanding. My daughter is in University in a film program and even though I have bought plenty of film and digital cam eras the technology continues to change and so do the brands. Thank you for having such knowledgeable staff!

13. december 2025
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Besvarelse fra Jessops

Dear Nora,

Our Jessops Glasgow team were thrilled to hear your kind words - we really value you sharing your thoughts. Thanks so much for the feedback!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Superb website

Superb website. Had just the item I wanted.
The item was dispatched to me very quickly

6. januar 2026
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Besvarelse fra Jessops

Dear Bill,

Thank you for your feedback - we're delighted to hear you enjoyed such a fabulous customer experience with Jessops!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Jessops gave an accurate description of…

Jessops gave an accurate description of the product and its pro's and con's.
The sale price made the binoculars very affordable.
The goods were delivered FOC within 2 days and used a code system for additional security.

3. januar 2026
Jessops-logo

Besvarelse fra Jessops

Dear Steve,

Thank you for your feedback - we really appreciate you sharing your experience and we hope you're enjoying your new Nikon Prostaff P3 binoculars!

Kind regards,

The Jessops Customer Service Team

Bedømt til 5 ud af 5 stjerner

Camera trade in

Traded in a camera with Jessops and the process was really quick and seamless. Couldn't recommend enough. It was a big relief to have the peace of mind trading in with a company, rather than the risks of selling privately. The staff in the York branch were fantastic. Incredibly knowledgeable and helpful. Many thanks!

8. januar 2026
Uopfordret anmeldelse
Jessops-logo

Besvarelse fra Jessops

Dear Nikolas,

Thanks so much for your feedback - we will be sure to pass on your kind words to our Jessops York and Trade-In team who will be thrilled to hear you had such a fantastic experience. We really appreciate your support!

Kind regards,

The Jessops Customer Service

Bedømt til 5 ud af 5 stjerner

Well with my hand on my heart I can…

Well with my hand on my heart I can truly say the staff at Shrewsbury Mardol shop went above and beyond and back again. I lost my dad in August, and we wanted some pictures restored and some scanning and adding to disc, well to say this was an easy task is wasn't there were 183 photos ranging from early 1900's to 1980's and there were 4 to be restored one being a wedding photo that was taken 25/12/1909 and was so faded. Well a total mammoth task i left them in their capable hands knowing that this is not a 5 minute job so when I got a phone call 5 weeks later, remember we have had Christmas and new year as well, saying they were done, so I went in and collected my photos and wow I was speechless they are magicians the restored photos are like they were taken today. There are no words to say how truly greatful I am you have made my ancestors come to life again 117 years after the photo was taken

7. januar 2026
Uopfordret anmeldelse
Jessops-logo

Besvarelse fra Jessops

Dear Becci,

Thank you for your feedback.

We really appreciate you sharing your experience and we're so pleased we could help out in restoring these special images and memories.

Kind regards,

The Jessops Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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