We purchased the Jackery 3600 for our son and daughter-in-law for their anniversary to use in their remote cabin in Michigan's U.P. I just spoke with them on their way back home this morning. They wer... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My last review was pre-titled “Disappointed”. This was title apparently assigned by Trust Pilot (by mistake no doubt). This title is inaccurate. I am very happy with Jackery’s product and its support... Se mere
Selbiges hier. Technischen Support gibt es keinen, Highlight war dann, dass ich mehrmals aufgefordert wurde, die Zugangsdaten zu meinem Shellyaccount durchzuschicken, statt den von shelly vorgesehen i... Se mere
Delivery was prompt. My contact at Jackery was knowledgeable and helpful when I had questions about delivery. My only suggestion would be to deliver solar panels along with the battery by courier not... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With over 9 years of experience in the field, Jackery is now a global energy leader, the number one producer of portable power, and one of the world’s biggest manufacturers of outdoor solar utilities. In redefining the use of clean energy for outdoor living, we’re a major front in the fight against climate change.
Kontaktoplysninger
48531 Warm Springs Blvd, Ste 408 Fremont, CA 94539, 94539, Fremont, USA
- 1-888-502-2236
- hello@jackery.com
- www.jackery.com
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product is really good
The product is really good, actually it is excellent, we tried jackery in a country where having electricity is a privilege and it helps a lot.
1. juli 2026
The product was exactly as described
The product was exactly as described, clean finish, easy to assemble and get setup. I had two 500w Saga panels and the 5000 plus unit. It was delivered in two separate shipments due to weight i was told, The user guide shows exactly how to program attach additional equipment and maintain the product. I look forward to adding additional battery packs for coverage over the next few hurricane seasons.
15. juli 2026
Give Jackery a look!
Shipping was a big issue. However, the hub where our Explorer 2000 Plus was shipping from suffered catastrophic facility damage from the storms on July 4th that knocked out our power for several days. The expansion pack batteries and solar panels arrived within a few days. Once the Explorers showed up, we fully charged the entire kits (2x Explorer 2000 with 2 battery packs, so 12kW total capacity). They are darned near whisper quiet (I don't have a decibel meter so I don't have any numbers, but they are a fair sight quieter than my gaming laptop at full chat) and recharged within an hour or so. We managed to plug the expansion packs into the solar panels prior to receiving the Explorers and managed about 70% on solar charging alone. All systems are go at 100% charge. The app is pretty good, I'm still paralyzed by how involved it is, meaning there's a lot covered in the Jackery ecosystem, it'll just take some time to sift through the system in its entirety. Not meaning to state the obvious, but BATTERIES ARE ****ING HEAVY. I'm a fairly strong guy, I train with kettlebells anywhere from 12kg - 32kg, and I have no issues, but smaller or more fairly sized people won't be happy lugging giant battery packs around. At least the Explorer has the telescoping handle and wheels. I've noticed a lot of options out there for backup power, I've seen countless videos on YouTube University (enter "solar backup battery" into the search and now my landing page is full of everything from Pecron to Jackery to Humsienk to EcoFlow to et. al.). I feel that Jackery has the best options for our needs. Now who will be the first to release a fully solid state, portable battery backup ecosystem? Jackery, are you listening???
23. juli 2026
Great product
Great product. Fast delivery. Had power outage due to storms. Worked as advertised
10. august 2026
My jackery stopped charging and I…
My jackery stopped charging and I reached out to the company. After trying to problem solve it was determined my unit was no longer good. They asked for a short video/ explanation of what was happening and then sent out a new unit the same day !! Thankful for their warranty and great customer service!
3. juli 2026
Great product
No issues with unit, fast delivery, great customer service. The guys at work are jealous since im the only one with one in my van
11. august 2026
Excellent customer service
Excellent customer service. Very kind representatives who responded quickly to my questions. I was also very happy with the resolution provided.
6. juli 2026
The power station stopped working after…
The power station stopped working after a year and a half, and they simply sent me a new one under warranty.
15. juli 2026
Easy to work with
Easy to work with, made a phone call to support and got answers to my questions.
20. juli 2026
The product is great
11. august 2026
Great product
Great product and great customer service that stands behind their product.
8. juli 2026
I've bought three units from Jackery
I've bought three units from Jackery. I used them for off grid camping and home emergency power. They never fail so in that case I can depend on all the Jackery products.
11. august 2026
I had a incident with the battery on…
I had a incident with the battery on our first trip- I emailed for support and in 24 hours I had it going back in the mail and a new one sent out. Less than a week I was back in action out at the lake. Best customer service
18. juli 2026
Communication is excellent
The Communication with an employee about what system would work best for me. Told him what I would be using it for, he came back with two options. I went with the higher output. Works great.
12. juli 2026
Satisfied customer
I did not purchase a new product, I bought a used one and needed assistance. The assistance I received was amazing, prompt, informative, friendly, and professional. I will be promoting Jackery on my social media channels and recommending the products to friends.
26. juni 2026
Customer Service
Yes, the promptness of the company in taking care of me and ensuring I was satisfied.
10. juni 2026
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