Jacamo Anmeldelser 

Very easy payment

The worst customer service ive ever known . Reported to trading standards as they sent my parcel , was delivered to someone else and have still not investigated and refunded me since before christmas despite me sending proof , asking for it to be investigated , asking for a complaint to be raised and emailing and calling 100's of times . Scammers

Jacamo cancelled my order and when I asked customer services was told the item was out of stock. The item is still showing as available, just at a much higher price.

Customer service also responded with template answers and one reply was the following:

I’m really sorry to hear about your experience regarding ((INSRT CUST’S ISSUE)). I sincerely apologise for any trouble this has caused.

Saw a deal for a product priced extremely low. Maybe a misprice but I suspect it may have been a way to harvest new user data. Item cancelled with no email sent or explanation given. Klarna payment still taken and no refund initiated as they said they hadn’t processed payment. Still showing active. Poor untrustworthy company. This happened to numerous other users of the deal site also.

Avoid. Fake prices - will cancel as soon as they can WITHOUT TELLING YOU so they can keep your money. Full on scam.

Very go way pay

Absolute joke of a company , signed up and made an order , paid by credit card only for it to get cancelled for no reason whatsoever , no email explaining etc , nothing nada
AVOIDDDDDDDDDDDDDDD

Bought something today and it was cancelled - not had any communication at all from the company.

Shocking and would never use them again.

First time ordering from Jacamo. Thought I'd got a good deal but then my order was cancelled for no reason, no email.. nothing. No explanation at why it was cancelled. Is this a ploy just to get my credit card details?😡 Avoid this scamming company.

Imagine going so full circle with your DEI that you actually now don’t have any white models…

Sorry, I won’t support exclusionary companies.

Very easy to do

Phones not been working for days, online chat not working for days, Next day delivery (they use Evri) not arrived. Used to be good, nothing but a mess these days. Avoid.

Poor level of service after my items were delayed even after paying a premium for delivery with several items being stolen in transit from my order. I called three times to the customer care team who talk over you and do not understand basic English. I have emailed and raised a complaint on three occasions with no response at all. After being a customer for so long, the level of service is becoming more and more disappointing. I am considering closing my account and shopping elsewhere with a more credible retailer.

Easy to use service for payment.

Great quick service

Great to use

1st and last time ordering. I placed an order in November for a “slim belt”. The belt arrived, just as wide as any other. So I requested a return and used their courier set up to return just a few days later. I contact them mid December to be told that they couldn’t speak to me, as not the account holder, but being the one who set up the account and yes in my name, I knew this was a deflection tactic, having now read other reviews they say this to everyone. So, I stuck with the sarcastic advisor, waited till she would engage with me and then said it’s not been 14 days, go away until then. So I did…… now been 4+ weeks, and guess what, no refund!