I accidentally entered my child’s name wrong when buying the insurance. My English isn’t very good over the phone, so I added their WeChat customer service. To my surprise, they could speak Chinese! I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Se mere
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Se mere
I wanted to change my policy and was worried about the tight deadlines set by my University. I had a pleasure to get Jonathan as a customer service represantative who was let me say: effective, quick,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Kontaktoplysninger
150 W 30th St , 10001, New York, USA
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Seamless experience!
As a short-term international student, obtaining student health insurance was a really seamless experience with ISO. The customer service was excellent. My customer service official. Eeshani, was very prompt, clear and helpful with all my queries and my university requirements. My interactions with other members of the team have been great too. Highly recommend ISO to anyone looking for student health insurance!
Rapid and efficient!
ISO assisted in resolving my question…
ISO assisted in resolving my question promptly
Customer service the quickest I've ever experienced
I had an issue which they responded to and fixed in about 10 seconds, very good customer service.
Quick answer provided that permitted to…
Quick answer provided that permitted to solve an issue.
Big thanks to Yuchen
Big thanks to Yuchen. He is so patient with explaining me regarding different insurance plans for my school and so prompt in the process. I am glad for his customer service. Definitely recommend ISO insurance.
The resolution was instant
The resolution was instant! Absolutely loved it
Thie cusatomer services are very well
I had very comfortable talk with them
Great customer service
ISO helped me fulfill USCB's waiver requirements without issues. I discussed details with ISO's customer service on Whatsapp and they are super helpful, knowledgeable, and responsive.
Immediate response and process with…
Spoken to Jonathan. He provided immediate response and process with clear explanation in detail and follow through. Great service!
Big thanks to Yuchen
There’s some issues with my claim and Yuchen was very helpful and approachable that helped me through the whole process. Very professional and big thanks!
Updating the renewed plan
I encountered an issue with getting the approval, but John was incredibly helpful in resolving it quickly. I truly appreciate his prompt and efficient assistance.
I talked to Sam on 31 Dec
I talked to Sam on 31 Dec, from ISO customer, She assisted well and resolved my issue login issue in no time and re activated my account.
I talked to Sam
I talked to Sam, from ISO customer care unit. She assisted well and resolved my issue. She helped me so quick.
Responded rapidly and help me with what…
Responded rapidly and help me with what I needed.
helped me and solved my problem with in…
helped me and solved my problem with in minutes
Everything was so smooth
Everything was so smooth , especially the customer representative was really helpful
Excellent Servivce
Jonathan has been prompt in addressing all my questions and concerns, providing quick responses and emails without delay. Excellent service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








