I emailed them for the filters I need for my machine, they emailed me back with the link to buy the filters. They were very prompt and they couldn’t do enough for me. The Titan is an awesome window cl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my initial enquiry about replacement parts and the prompt and very helpful response from Joseph the service I received was very good. The only reason that I didn't give five stars was because of... Se mere
Virksomheden har svaret
Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Se mere
Virksomheden har svaret
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Kontaktoplysninger
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Storbritannien
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,5
Fremragende
171 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I urgently needed a replacement part…
I urgently needed a replacement part for my carbon fiber pole and they reacted effectively which enabled me to meet my deadline... thank you
30. maj 2023
Besvarelse fra Ionic Systems
Ionic Systems is founded by window cleaners so we know very well that efficiency is key! Glad to have been great service to your business and thank you for taking the time to leave a review 👍
Quick and easy and on time every time
25. maj 2023
Besvarelse fra Ionic Systems
Very happy to hear you've had a great experience! Thank you for taking the time to provide feedback 👍
Excellent service
Excellent service. Easy to order and a resonable price on line.
Excellent next day delivery
22. maj 2023
Besvarelse fra Ionic Systems
Glad to be of service! Thank you for taking the time to leave a review
Besvarelse fra Ionic Systems
Thank you, your feedback is greatly appreciated!
Always excellent service
8. maj 2023
Besvarelse fra Ionic Systems
Thank you, very glad to hear you've had a great experience 👍
Besvarelse fra Ionic Systems
Spot on, glad to be of great service toy your business 💪
Equipment breaks on a regular basis
Equipment breaks on a regular basis. Phoned up to order replacement parts, wrong parts sent. Given up with this equipment now, moved over to Unger and Window Cleaning Warehouse equipment as it’s much more reliable.
19. april 2023
Besvarelse fra Ionic Systems
Thank you for taking the time to share your feedback with us. We apologise for any inconvenience caused by the incorrect parts that were sent to you. Our team works hard to ensure that our customers receive the correct parts and equipment to keep their business running smoothly. We understand that equipment downtime can be frustrating and we always aim to resolve any issues as quickly and efficiently as possible. We appreciate your business and hope that you will consider giving us another chance in the future.
Got what I ordered very fast.
3. maj 2023
Besvarelse fra Ionic Systems
Thank you for letting us know that you received your order quickly. We are always striving to provide prompt and efficient service to our customers. If you have any questions or concerns about your order, please don't hesitate to reach out to us.
Below average products do not buy! Rip off
Do not buy window cleaning poles from this company. They always need servicing and ive had problems with them since first month of purchase. Considering the prices they charge, they are ripping people off!!
Weeks After a reply from ionics stating they would sort the problem nothing has changed they're customer service is as useless as their products!
3. maj 2023
Uopfordret anmeldelse
Besvarelse fra Ionic Systems
Hello Josh,
Thank you for taking the time to leave a review of our company. We apologize for any inconvenience you may have experienced with our window cleaning poles. However, we have thoroughly checked our records and have not been able to locate any purchase history or contact information associated with your account.
We take our product quality and customer satisfaction very seriously, and we would like to assist you in resolving any issues you may have experienced with our products. Could you please provide us with your order number or any other relevant information so that we can investigate this matter further and provide you with the best possible assistance?
We appreciate your feedback and hope to have the opportunity to make things right for you. Please don't hesitate to contact us with any further concerns or questions.
Best regards,
Ionic Systems
Great customer experience
Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wouldn’t be suited for my business. Couldn’t be happier with my V4 system!
5. august 2022
Uopfordret anmeldelse
Besvarelse fra Ionic Systems
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team was able to provide you with exceptional customer service and guide you towards a customized V4 system that meets your business needs perfectly. At our company, we prioritise customer satisfaction and we are delighted to hear that we were able to meet your expectations. Thank you for choosing us and we look forward to serving you again in the future!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.