I emailed them for the filters I need for my machine, they emailed me back with the link to buy the filters. They were very prompt and they couldn’t do enough for me. The Titan is an awesome window cl... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
From my initial enquiry about replacement parts and the prompt and very helpful response from Joseph the service I received was very good. The only reason that I didn't give five stars was because of... Se mere
Virksomheden har svaret
Great customer experience. They took me through step by step and made sure I got a custom system that suited my needs. They even advised against more expensive options that I suggested because they wo... Se mere
Virksomheden har svaret
I have no problems with this company. Products are great, despatched quickly without fuss. I've dropped a star because they use DHL. I've never not had a problem with them, absolutely useless lying co... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Housed in Wiltshire, England, our advanced production facility is the creative forge where all the Reach & Wash® systems by Ionic Systems are brought to life. As the originators of the revolutionary Reach & Wash® system, we've forever transformed the safety and efficiency landscape for window cleaners globally. Our commitment to relentless innovation continues to fuel our growth and portfolio diversification. Testament to this are our groundbreaking creations like the Foamion softwashing system and the groundbreaking Roof Wand. These innovative products showcase our dedication to enhancing cleaning solutions while maintaining our focus on safety and effectiveness. As the unrivalled market leader, our influence extends across the globe, with a network of distributors in 34 countries and product exports to over a hundred territories. Our products have garnered international recognition for their superior quality and exceptional performance. The Reach & Wash® brand, in particular, is a shining beacon of our commitment to excellence. It stands as a symbol of the "Quality without Compromise" promise we uphold in every product we create. This promise, steeped in our heritage, is more than a slogan; it's the very ethos that guides Ionic Systems as we continue to innovate and lead the cleaning industry.
Kontaktoplysninger
7-8 Westerngate Hillmead Enterprise Park, SN5 5WN, Swindon, Storbritannien
- +44 (0)1793871386
- info@ionicsystems.com
- www.ionicsystems.com
4,5
Fremragende
171 anmeldelser
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Window cleaning resin ordered free…
Window cleaning resin ordered free delivery arrived early next day that’s a very good service 👍
30. oktober 2024
Besvarelse fra Ionic Systems
Thank you for leaving a strong review 💪
Besvarelse fra Ionic Systems
Thank you for leaving an excellent review 👍
Haven’t had better to date.
Good price. Good product and even better delivery time.
27. oktober 2024
Besvarelse fra Ionic Systems
Thank you very much for the review! 👍 We always try to maintain high levels of stock of resin so that businesses like yourselves are never caught short
Very good product and quick delivery…
Very good product and quick delivery will use again
14. oktober 2024
Besvarelse fra Ionic Systems
Thank you for taking the time to leave a great review!
Purchase of a 21 foot Hydra Carbon pole …
The communication with your staff was friendly, clear and helpful, always a joy to deal with, and a prompt as possible delivery with high quality products,
Thanks very much,
Paul
20. september 2024
Besvarelse fra Ionic Systems
Thank you for taking the time to leave a great review! Customer service and support is at the heart of what we do, so we're always glad to hear reviews like this!
Very disappointed with my first…
Very disappointed with my first experience with Ionic products, I recently ordered a 25ft Carbon fiber pole and the fist issue happened before it was even received!
I ordered the pole for a specific job and when contacting Ionic for an eta I was told 2-3 weeks as they had a pvc pipe shortage!
Fortunately this was resolved but it only got worse 😕
Ionic have this patented system that in my opinion as a professional window cleaner is not fit for purpose. The issues that the pole has is the firstly the Fly lead pvc is so hard it tangles all the time, second the built in pipe system does not allow for a univale to be fitted.
I was aware of this as when watching product reviews before purchasing the pole the video showed a small grove at the bottom of the pole that could be used to cut off the water.
However when the pole came it did not have a grove, I contacted Ionic and they ignored me! I've had to completely remove the internal elements of the pole to fit a Univale.
Finally after using the pole for less than a week one of the clamps snapped, Ionic did send me some new ones but on investigation the metal used in the clamps is very cheap and soft so this issue will cary on.
Should have gone with Gardiner and will be in the future.
9. maj 2024
Uopfordret anmeldelse
Besvarelse fra Ionic Systems
We're very sorry that your experience with us has not met your expectations. Customer satisfaction is essential to us. Mistakes can happen from time to time, but any customers who have had issues in the past know that we will always do our best to rectify such situations.
Sadly, this is the first we have heard from you regarding this issue.
Please get in touch with our Service Team (01793 871 386) and we will more than happily resolve the problems regarding the fly lead and pole butt ring 👍
I have no problem with the products I…
I have no problem with the products I buy . But recently you don’t get emails from ionics informing me about my latest order , the dashboard doesn’t show orders on the website too
10. april 2024
Besvarelse fra Ionic Systems
Hi there, thanks for leaving a review of your experience. I have passed this onto our web development team. We can see that you have not created an account with us, this would enable you to view your orders on the dashboard. As for not receiving confirmation of order emails, can you please check your junk folder?
Free delivery was quick and I live in…
Free delivery was quick and I live in the Highlands, where there is usually a charge. The resin is good quality.
A good deal.
25. april 2024
Besvarelse fra Ionic Systems
thank you for the great review! 💪
The product I purchased is brilliant…
The product I purchased is brilliant didn’t provide 5 Stars due to the delivery service I received my goods delivered to me were in a damp condition due to some spillage and the items brought were left beside the bins in open view with minors living next door all 4 purchased items are corrosive and should be carefully stored great product overall I will be purchasing again Thank you.
25. april 2024
Besvarelse fra Ionic Systems
We're sorry to hear about the delivery of your goods. We will relay this feedback to our delivery providers, as this is clearly not the standard we expect. Otherwise, we're glad you like the product so much and thank you for taking the time to write a great review 💪
Never any complaints with ionics
Never any complaints with ionics! Always coming through with fast shipping and the best products! No one does it better!
Elliott-HR Window Cleaning
25. april 2024
Besvarelse fra Ionic Systems
thanks for a great review, we're glad you are so pleased with us! 💪
Very helpful staff Tom and Patrick
Very helpfil staff Tom and Patrick.
Excellent quality product
14. februar 2024
Besvarelse fra Ionic Systems
thank you very much for leaving such a kind review. We are delighted to hear this and for you to be enjoying the kit so much! 👍
Resin Beads
Speedy delivery and arrived at the time they said. Good price for the resin beads.
27. januar 2024
Besvarelse fra Ionic Systems
thank you for your great feedback 💪
Very fast delivery
Very fast delivery
Everything needed for r/w system is available
At a decent price also
16. januar 2024
Besvarelse fra Ionic Systems
Glad to be of service to your business!
Speedy delivery …
Great customer service and fast delivery. Super happy with the service I received
9. januar 2024
Besvarelse fra Ionic Systems
great to hear, thank you for taking the time to leave a great review!
Good response and fast delivery
4. januar 2024
Besvarelse fra Ionic Systems
Glad to hear we could accommodate👍 your business' needs so effectively
Your company is great and help me a lot…
Your company is great and help me a lot with my business. Thank you 👍
9. december 2023
Besvarelse fra Ionic Systems
Thank you very much for taking the time to leave a great review! Glad to be of excellent service 💪
Best there is
23. november 2023
Besvarelse fra Ionic Systems
Glad you feel the same way! 💪 thank you for taking the time to leave a great review!
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