International Sea & Air Shipping Anmeldelser 

335
•
TrustScore 4 ud af 5

4,2

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

International moving helped me to relocate from New Mexico to Marseille, France. The quote was clear and clearly indicated was was covered and what was not. Good communication. No issues with the mo... Se mere

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Bedømt til 5 ud af 5 stjerner

The whole team at International were thorough and efficient in taking care of my move. They kept me informed at every step of the way and answered all my questions right away and were incredibly avai... Se mere

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Bedømt til 1 ud af 5 stjerner

I hired them to ship my furniture and belongings from the UK to the US. During delivery to my house valuable furniture was dropped from the delivery truck by the movers. Even though the men stated in... Se mere

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Bedømt til 5 ud af 5 stjerner

We sold most everything we had, shipped the necessary KEEPS, and moved to Costa Rica. These folks were my best friends during the process. Moving to another country can be an extremely daunting endeav... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flyttefirma
  2. også i
  3. Flytte- og opbevaringsfirma
  4. Klaverflytning

Skrevet af virksomheden

International Sea & Air Shipping is an international moving company offering door to door services worldwide. As a top international shipping company, we provide full container service and lift van services both to and from the USA with complete documentation, custom assistance, insurance, shipping, storage and inland transportation. International Sea & Air Shipping is Licensed by: FMC: Federal Maritime Commission As a NON-VESSEL COMMON CARRIER (NVOCC) License No. 023238N FMCSA: Federal Motor Carrier Safety Administration USDOT. (Department of Transportation) No. 2052864 MC No. 718931 International Sea & Air Shipping is a proud member of the following Associations: AMSA: American Moving and Storage Association BBB: Better Business Bureau


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

335 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,2

Alle anmeldelser

(335)

39 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Highly recommend! Excellent experience!

I have had an excellent experience. I am so happy with how smoothly my international shipping process went (from NY to France). I thank everyone involved for their expertise, care and attention to detail through the numerous steps to make this all so easy and stress-free. I highly recommend International Sea and Air Shipping.

8. oktober 2024
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Besvarelse fra International Sea & Air Shipping

We're delighted to hear about your positive experience and recommendation! It's our goal to make your move as stress-free as possible and we're grateful for the opportunity.

Bedømt til 5 ud af 5 stjerner

Move from Wisconsin to Spain

I recently moved from Wisconsin to Spain and worked with Avi first and then Ronnie and Jeanine. They were both amazing. They helped me prepare for the move and then during the time my things actually shipped from the US to Europe.
It was a great experience and I will recommend International Sea and Air Shipping to anyone who has to move overseas.

6. februar 2024
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Besvarelse fra International Sea & Air Shipping

We appreciate the positive feedback! It was our pleasure to assist with your relocation and we are grateful for your referrals.

Bedømt til 5 ud af 5 stjerner

Ease in Relocating

It was very seamless during the relocating of my things from America to the Far East.

21. september 2024
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Besvarelse fra International Sea & Air Shipping

We are so glad to hear this, Khalifa! Thank you for the review and your business.

Bedømt til 5 ud af 5 stjerner

needs a honest forwarder in the philippines

To be honest.I don't have any problem with International sea and air shipping based in New york. Avi,Jeanine and Ronnie are very professional and honest in helping me.They are there to answer all my questions everytime I'm in doubt. thanks to them, my 5 star is intended for them.Regarding the Melcon logistics especially Mart Lacson he has the attitude of not helping the costumer. He put the costumer down and try to make it difficult instead.. In my case,I was very apprehensive and stressed because he emailed me the ETA which is changed multiple times which makes our own appointments cancelled and halted.I understand it depends upon the shipping,weather and etc but, why not giving the costumer the estimated ETA of 3-4 weeks for example from singapore to philippines.,When it arrived in philippines Sept 4,2024.slow pocessing again sets in it become worsed .I was able to see the documents only on Sept. 11,2024 trying many times to ask them. I was able to process it in the Bureau of customs and pay the exact appraised value of duties not the increased one on a friday Sept.13.Today is the last day supposed to be the container will be delivered home but needs to be checked by PDEA, My experienced with melcon logistics is an additional of what is on record.I am not digging anything but i heard about it."THE WORD OF MOUTH IS A GOOD REFERENCE"either[ good or bad]. I am not labelling everyboby in melcon logistics has same aim,sure there are good people there as well.With this review im giving to them i hope my container will still be delivered safely at home.this is the additional BAD experience of Melcon logistics the paper works which needs to be sign so that the delivery order will be ready Mart Lacson refused to give it to ahead of time so that I will be late in processing it then they will collect a demurrage again this is totally an obvious scam of the logistics in the Philippines . Melcon logistics Mart Lacson let me pay another 950 plus pesos because of being late and actually it is all the fault of Melcon logistics because they never coordinate with me instead they make it very difficult so that they will earn money.The Delivery order was E mailed very late on Sept. 19,2024 at about 1610 and delivery was made Middle of the night which is supposed to be done earlier if melcon logistics aim is to help the customers but there aim is to let the customer pay more money to them.BEWARE OF MELCON LOGISTICS-MART LACSON forwarder to phillipes they are not a reliable company to send container to Philippines Another drama melcon logistics told me that the money they collected from me will all goes to the government.Why?it is not my responsibility to pay their tax.The more that I hate this logistics LIAR

16. september 2024
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Besvarelse fra International Sea & Air Shipping

Dear Belen,
We appreciate your words and value this feedback. Our team is looking into this matter regarding our destination agent. It is our understanding they have been trying to connect in order to obtain certain forms required for Customs Clearance. Your Move Coordinator is in contact as well to facilitate this. I assure you that no one intended to make any situation more difficult.
Unfortunately, it is not uncommon for some delays in transit time especially due to the current Red Sea situation.
Please let us know if you have any questions or need assistance with the requested documents. Our goal is to help guide you through this process and make the remainder of your moving journey as smooth as possible.

Bedømt til 5 ud af 5 stjerner

Jonhyel and Joel

Jonhyel and Joel were amazing to work with. They both came in with all respect for my family and my house. They got hear within the alloted time and they got straight to it. Simply amazing. They got done earlier than expected and the moving truck will be here on Saturday instead of Monday to allow me to get some cleaning done.

12. september 2024
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Besvarelse fra International Sea & Air Shipping

Thank you so much for the positive review!

Bedømt til 1 ud af 5 stjerner

Wow,where do I start

Wow,where do I start? First, it sounds too good to be true, because they don't mention the deposit you have to put down which is not included in the full price.

Second, they say you don't have to do any work, total lie. The Dutch company that was working with bringing our stuff to Germany sent all paper I didn't know I would be filling out (since they intentionally make it sound like they take care of everything) to the WRONG EMAIL ADDRESS. After weeks they finally send the final form I needed (meanwhile, we're waiting for call that doesn't come)

Finally, you cannot pay the way you want. You have to do direct transfers because they DONT ALLOW DEBIT OR CREDIT CARDS. TERRIBLE COMPANY.

12. august 2024
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Besvarelse fra International Sea & Air Shipping

I'm very sorry to hear about your frustrations and dissatisfaction. We strive to be transparent about all costs and procedures, however it seems there may have been miscommunication that requires clarification. 

Our deposit policy was explained by your sales agent prior to signing the contract, which is a prerequisite for scheduling a pickup date. The deposit was applied to your shipping invoice and deducted from the final balance, so indeed it was included in the full price. Our shipping agreement also states "25% deposit is required upon signing of this Agreement."

Regarding the paperwork, there are certain documents that Customs requires which only the owner of the shipment can complete. We We aim to facilitate and communicate all documentation requirements as clearly as possible. It is standard practice for individuals moving to another country to submit certain forms that a moving company is not authorized to complete on one's behalf. We are reviewing internally what occurred regarding the transfer of contact information to our destination agent. However this did not result in any delays whatsoever to your shipment, which only arrived at the port today. 

We accept multiple forms of payment including bank transfer, Zelle, direct deposit, and check. In order to protect our customers from high transaction fees, we do not accept credit or debit cards for final balances. These terms are stated in our shipping agreement. We apologize for any inconvenience this may have caused. We are committed to improving and appreciate our customer's feedback.

I hope this addresses each of your concerns. Please feel free to contact us if you wish to discuss anything further. 

Bedømt til 5 ud af 5 stjerner

Hillary was terrific-- helpful

Hillary was terrific-- helpful, kind, and supportive during my major move. i don't think i could have done it without her. in short, she's a gem.
Françoise

18. juli 2024
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Besvarelse fra International Sea & Air Shipping

Francoise, thank you for the kind words! Hillary very much enjoys working with you as well. We are grateful for the opportunity to support you with your move.

Bedømt til 5 ud af 5 stjerner

An assessment of International Sea & Air Shipping…

I used International Sea & Air Shipping to move to England in 2015 and was very pleased with the service. We are now moving back to the US, and I have engaged them once again and have been very satisfied with their service. The packers were great, and efficient. And Hillary in NYC did her best to keep extra costs to a minimum. I would engage them again.

29. juli 2024
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Besvarelse fra International Sea & Air Shipping

We are thrilled to hear this and thank you for the feedback! We will ensure the remainder of the moving process will go as smoothly as it started.

Bedømt til 5 ud af 5 stjerner

International Sea & Air Shipping staff…

International Sea & Air Shipping staff are very professional and they made commitments to provide services and quoted prices that were reasonable and they stuck to their promises. Shipping times were varied based on my container size, but they met the window of time and my belongings arrived in great condition. Great job guys and I will definitely use your services again. Thanks

7. juni 2024
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Besvarelse fra International Sea & Air Shipping

Thank you so much, Jeff, for the positive feedback! We are thrilled to hear this and look forward to working together again in the future.

Bedømt til 5 ud af 5 stjerner

I have not used this company,but I am…

I have not used this company,but I am very impressed with your service given through the reviews on this platform.What is blowing me away is that you improving from your mistakes made and you are willing to rectify any inconveniences wow.I am from South Africa and will talk to you soon.

Keep up the good work.

16. juni 2024
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Besvarelse fra International Sea & Air Shipping

Dear Yambey,
Thank you for the kind words, this is what we do! We appreciate your support and hope to work with you soon.

Bedømt til 4 ud af 5 stjerner

I had a great experience moving my…

I had a great experience moving my grand piano from Europe to the US. The staff was very professional, friendly and responsive. They kept me updated with every detail of the move, and the piano arrived in excellent conditions. I would use them again!

5. juni 2024
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Besvarelse fra International Sea & Air Shipping

Thank you for the feedback, Piergiuseppe! We appreciate your business and hope to work with you again.

Bedømt til 5 ud af 5 stjerner

The experience we had was absolutely perfect …

The experience we had was absolutely seamless. My wife was very apprehensive about making this move. The crew came in on time and briefly spoke with us and went right to work in an extremely organized manner. They were polite courteous, and professional, answering any questions that we had. The crew was very timely. The crew chief was a good leader with a great team.

6. maj 2024
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Besvarelse fra International Sea & Air Shipping

Thank you so much for the positive feedback!

Bedømt til 5 ud af 5 stjerner

I would give them a five star rating…

I would give them a five star rating plus in the states. They had professionals that were kind communicated well with me some things I had already been some things I wanted them to pack and other items I wanted us to pack them together, which were my collectibles that are very breakable, they were great about all three ways when I arrived over here in the Philippines the ones that came in great before they brought stuff in they brought in rolls of cardboard to lay it all out in the living room or wherever was needed so that it would protect my floor Out of all the times I have moved. This company is the first ones that have ever done that once I arrived here the check with me to make sure everything‘s going well before and after and as far as I’m concerned, I’m not even gonna put a claim on the damage when you look at how much stuff that gets packed it’s impossible not to have some damage , it was minimal. I was going to recommend him and I do strongly you can’t go wrong in my opinion.

16. februar 2024
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Besvarelse fra International Sea & Air Shipping

We're so grateful for your review, Angela, and to hear of your positive experience! It was our pleasure to assist you with your move to the Philippines.

Bedømt til 5 ud af 5 stjerner

Very professional

Very professional, five star service from sale representatives to delivery partners. Up to date follow up emails about every step of the shipping process. Items arrived in pristine condition. Tanya was very professional! Thank you so much! I am so glad I opted for this company, highly recommended!

8. december 2023
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Besvarelse fra International Sea & Air Shipping

Thank you very much, Agnes! We’re so happy to hear your move went smoothly from start to finish.

Bedømt til 5 ud af 5 stjerner

American SW to rural France

We just completed a 6 week moving experience with International Sea & Air, and we couldn't be happier with the service. From the 1st day in New Mexico, we were treated w/. on time sevice, polite and hardworking movers, and careful packing. We were present for packing and unloading of our household goods. Careful packaging, loading, & unloading were done the whole time. I highly recommend this company to anyone planning an international move.

18. april 2024
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Besvarelse fra International Sea & Air Shipping

We're delighted to hear about your positive experience with our company, Norma! Thank you for sharing your journey with us.

Bedømt til 5 ud af 5 stjerner

Highly recommend International Sea & Air

International Sea & Air is a great company for shipping international, we sent a vehicle and it got to the destination safe. The team of International Sea & Air (Lorraine and Hector) were great, and transparent at all times and made the process easy and smooth. I also recommend their point of contact in Argentina Fabian Spadafora from Sercomex because they made the transition easy and were awesome, helpful, transparent, and very patient with us. I highly recommend both companies for your moving needs.

17. april 2024
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Besvarelse fra International Sea & Air Shipping

We are thrilled to hear this, Helen! Thank you for the positive review.

Bedømt til 4 ud af 5 stjerner

Moving overseas can be a hard task to…

Moving overseas can be a hard task to do. Intl Sea & Air made this much easier. They quickly gave us a quote. On moving day they packed everything up that wasn’t already done by us. Our stuff arrived in the same condition as when we sent it. When it arrived at our new home they unboxed all the big stuff. Thanks !!! R & M

27. januar 2024
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Besvarelse fra International Sea & Air Shipping

Thank you so much, Ron, for the positive feedback! We appreciate knowing anything we can improve on so next time we can make sure you have a 5-star experience.

Bedømt til 5 ud af 5 stjerner

Rural Missouri to rural Costa Rica…

We recently engaged International Moving to ship tools and household items “door to door” from a farm in rural Missouri to a farm in Costa Rica. This was my first experience with such a move, and I was nervous. Everyone we encountered at International was responsive, patient, did exactly what they said, and alleviated any fear. I highly recommend International Moving, and will use them again in the future.

14. marts 2024
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Besvarelse fra International Sea & Air Shipping

Thank you so much, Cathy! We appreciate your business and kind words.

Bedømt til 5 ud af 5 stjerner

The experience of shipping 103 artworks…

The experience of shipping 103 artworks from Maryland to Switzerland has been very good. Communications are superb, the ground staff is kompetent, courteous, efficient, timely.
The fee is reasonable - I priced several other companies. The additional fee after the disaster in Baltimore also is appropriate. So far, superb experience.

27. marts 2024
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Besvarelse fra International Sea & Air Shipping

Dear Ursula,
Thank you so much for the positive words! It's our job to help navigate the storms. We will continue this through to the end.

Bedømt til 5 ud af 5 stjerner

Good experience

Scary to entrust everything we own to anyone, but the experience could not have gone better! We shipped our belongings from NYC to France without a problem. Everything arrived in great condition and the process was very polished and professional from start to finish.

21. marts 2024
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Besvarelse fra International Sea & Air Shipping

We are so glad to have made a stressful time easier for you! Thank you for the positive feedback.

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