International Sea & Air Shipping Anmeldelser 

Our movement went very smoothly. Everyone was very polite and professional from start to finish. We would highly recommend anyone to use this moving company!

Paid for an international move and paid for private storage at their facility.

I entrusted International Sea & Air Shipping with my international move and paid monthly for over a year to store my belongings securely. When my items were finally delivered to Puerto Rico, a significant portion—about 1/4—of my shipment was missing (big items as well), including items of high sentimental value. Their customer service response was dismissive, citing that I didn’t report the missing items within 30 days of delivery and offering no real accountability. They said they have documentation that everything arrived but clearly 1/4 of my things are MIA. I was dealing with a loss of a baby and was mourning so going through things was a challenge. When I actually was able to I noticed the missing items and boxes.

I find it unacceptable that belongings could “disappear” while in their custody—especially while I was actively paying for them to be stored and protected. Their failure to uphold their responsibility has caused me emotional and financial distress. I do not recommend this company and caution others to document everything and seek alternatives with more integrity and accountability. We paid these people for the move and storage over 10k.

I need to give some MAJOR kudos to my Sales Agent Hillary who went above and beyond to answer all of my questions I had during the early stages of our move abroad. Communication was clear and prompt throughout the entire process. Hillary demonstrated professionalism, reliability, and truly had a genuine commitment to assisting with all the questions I had.
Overall, I have been VERY happy with the entire team at International Sea & Air!

The Crew, the timing and supplies has been a very comforting experience for us. Moving overseas is a very big deal and to have a company with a team from the first phone call to the last box loaded into the truck/container with professionalism, hard working, patient, transparent, very pleasant, respectful workers is priceless. This family thanks you all!!.

Esto fue una mudada desde Miami hasta España. Desde su inicio la profesionalidad y el buen servicio estuvieron presentes. Cualquier inquietud siempre fue respondida de inmediato. El embalaje excelente y con mucho cuidado. El personal tanto el de recogida como el de entrega con mucho profesionalismo y cuidado. Todo llego en perfectas condiciones. Solo un poco de demora en la travesia, pienso que son tiempos estimados. Los recomiendo, sin temor a que reciban nuevamente cinco estrellas.
Gracias.

I recently moved from NYC to Portugal and had a great experience overall. The service was excellent on both ends — the teams in the U.S. and Portugal were professional, courteous, and very helpful throughout the process.

Although the move was delayed by 2months due to unforeseen circumstances, the company handled the situation well and were able to mitigate some of the delay. One box did go missing temporarily, but they were quick to locate it and deliver it without any hassle.

I was especially impressed with how carefully everything was packed — not a single item was damaged during transit, which really speaks to their attention to detail and care.

Despite the minor hiccups, I would absolutely recommend them to anyone planning an international move.

This move was from Europe to the United States. International Sea and Air Shipping was easy to work with. The team was professional, friendly and helpful. They communicated with us through the entire process. No additional consultant required with this service provider.

The initial contact was January 2025 and the final delivery date was April 4, 2025.

The entire process was seamless and everything arrived safe and sound. Pricing was clear and upfront.

I would definitely recommend this company to anyone making a move or just shipping items across the ocean. I am an experienced mover and this was the easiest move I have ever made.

Moved from California to Spain. Although the shipment took a whole 5 months to arrive at the destination, which was 2 months over the expected date of arrival, It was a good experience overall. Both moving teams were very professional. Our stuff was very well packed, with minimal damage at the end.

Moving from USA to UK. Like clockwork with good communication before/during/after.

This is a awful service, they keep overcharging after the full service is paid for and they keep delaying things just because it’s not in their power to do better. The customer support is ignorant and if I could put 0 stars I would do it

If I could give it a zero rating, I would without hesitation. I contracted these services for my relocation from Massachusetts to Puerto Rico. I was informed that my shipment would be delivered to my doorstep within 30 days. However, this never materialized. After they began making excuses regarding the size of my belongings and claiming that it would take an additional 4 weeks or so, my belongings remained in storage for 3 weeks until I contacted them. They were claiming that it had already arrived in Miami and was still in a warehouse in Massachusetts. Fortunately, I was able to track one of my devices and determine its current location. Only then did they acknowledge that it was still in Massachusetts and had been transported to Miami, where it has been waiting for approximately 2 weeks. They are currently assessing the possibility of finding additional items and, if successful, shipping them.
Regrettably, I was not informed of any of these developments until after I had already paid and my belongings had been collected. I had trusted that I would receive my belongings on time, and now I am in need of items that are currently sitting in the Miami heat for an unknown duration. In approximately 2 weeks, it will have been 2 months, and I still do not have an estimated date for when my shipment will be shipped or received. This is, in my opinion, a highly irresponsible situation.
My coordinator only responded to every other email, but they were unable to take any action to expedite my shipment. This was despite the manager who had previously booked me faults for not being honest about the delivery date and the shipping process. All I received was a simple apology. At this point, I am desperate for my shipment and do not even know if it still exists.

Everyone was helpful with the process, answered questions, and responsive to email and phone calls. Made the process easier.

All my items arived safe and intact from the USA to Honduras Thank you!

It was a smooth move. Items were picked up on time in Idaho and arrived to Spain undamaged. Good communication and service. Overall a great experience.

Competitive and communicative! The moving team was extremely responsive and provided a clear path towards the arrival of my household goods!

Their expertise in overseas moves made a daunting project manageable. I knew my things would be safe in their hands. Every member of the team was a pro, they were completely honest with me, and their estimate was right on the money. So glad I did my research and found IS&AS Overseas Moving Specialists (but boy, I had to talk to a lot of jerks until I found them).

Packing and shipping were flawless from Oslo Norway to the USA. Thank you to all the team at International Sea & Air for a perfect move!

Moved our storage from California to Germany, which included some furniture and a large record collection. This was our first time moving a large amount internationally and I am so happy we chose International Sea & Air shipping. The whole process was smooth and the companies contracted were extremely professional. I felt well taken care of and would trust them with my next international move!

Knowledgeable, efficient and courteous from sales through delivery. The shipping companiy they partner with in the Netherlands Schmidt is equally efficient and courteous. They go the extra mile. Good overall experience. Doris M.

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