International Sea & Air Shipping Anmeldelser 

335
•
TrustScore 4 ud af 5

4,2

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Bedømt til 5 ud af 5 stjerner

International moving helped me to relocate from New Mexico to Marseille, France. The quote was clear and clearly indicated was was covered and what was not. Good communication. No issues with the mo... Se mere

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Bedømt til 5 ud af 5 stjerner

The whole team at International were thorough and efficient in taking care of my move. They kept me informed at every step of the way and answered all my questions right away and were incredibly avai... Se mere

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Bedømt til 1 ud af 5 stjerner

I hired them to ship my furniture and belongings from the UK to the US. During delivery to my house valuable furniture was dropped from the delivery truck by the movers. Even though the men stated in... Se mere

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Bedømt til 5 ud af 5 stjerner

We sold most everything we had, shipped the necessary KEEPS, and moved to Costa Rica. These folks were my best friends during the process. Moving to another country can be an extremely daunting endeav... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Flyttefirma
  2. også i
  3. Flytte- og opbevaringsfirma
  4. Klaverflytning

Skrevet af virksomheden

International Sea & Air Shipping is an international moving company offering door to door services worldwide. As a top international shipping company, we provide full container service and lift van services both to and from the USA with complete documentation, custom assistance, insurance, shipping, storage and inland transportation. International Sea & Air Shipping is Licensed by: FMC: Federal Maritime Commission As a NON-VESSEL COMMON CARRIER (NVOCC) License No. 023238N FMCSA: Federal Motor Carrier Safety Administration USDOT. (Department of Transportation) No. 2052864 MC No. 718931 International Sea & Air Shipping is a proud member of the following Associations: AMSA: American Moving and Storage Association BBB: Better Business Bureau


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

335 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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(335)

39 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

From the US to Turkey

We moved from the US to Turkey. It took around 6 weeks in total. It was much more smooth than we expected. 2bd-1bth apartment that required a 20ft container. We packed most of our goods ourselves and used partial packaging for the big furnitures. It made it cheaper and partial packaging cost was reasonable. There was additional cost at the arrival customs/port but that is normal. Everything arrived in great condition and the moving staff were great in both ends. It was also almost half of the other movers in terms of price. I would prefer them again.

15. august 2025
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Besvarelse fra International Sea & Air Shipping

Thank you for the recognition, Ozgur! We're so glad that your move to Turkey was smooth and your belongings arrived in excellent condition. We strive for competitive pricing and high-quality service, and your feedback is truly valued.

Bedømt til 5 ud af 5 stjerner

Everyone I dealt with was so helpful

Everyone I dealt with was so helpful. The process went very smoothly. Have recommended to friends and would use again.

1. april 2025
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Besvarelse fra International Sea & Air Shipping

Thank you, Ecky, for your valued recommendation! We hope to service you again in the future.

Bedømt til 5 ud af 5 stjerner

Key Lime Pie, Margaritas, and Sunsets

We sold most everything we had, shipped the necessary KEEPS, and moved to Costa Rica. These folks were my best friends during the process. Moving to another country can be an extremely daunting endeavor. EVERYONE was INCREDIBLE HELP!!! Start to Finish, any question we had was made perfectly transparent along our journey!! We literally moved to an area where addresses are not a thing, and every piece we shipped was delivered as we packed it !! ❤️ MUCHAS GRACIAS TEAM

11. juni 2025
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Besvarelse fra International Sea & Air Shipping

Thank you for your encouraging feedback, Joy! Your kind words inspire us to continue providing exceptional service. We wish you all the best in your new home.

Bedømt til 5 ud af 5 stjerner

Nothing was broke.

Moving from the middle of the US to a country overseas is not a simple task but Jeanie helped us through the process and was always available for any questions we had. Much to our amazement we did not have anything broke when it arrived and was unpacked at our new home.

24. juni 2025
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Besvarelse fra International Sea & Air Shipping

We are delighted to hear that Jeanie made your overseas move smooth and that your belongings arrived safely! Your kind words are greatly appreciated and reinforce our commitment to providing excellent service.

Bedømt til 5 ud af 5 stjerner

Ana and Jeanine made my international…

Ana and Jeanine made my international move SO EASY! Their prices were reasonable, they were very communicative, and they had my back every step of the way. I would absolutely hire them again, but I hope this is the last time I have to move internationally.

30. september 2025
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Besvarelse fra International Sea & Air Shipping

Thank you, Neil, for your fantastic feedback! We're glad to hear Ana and the team made your international move smooth and stress-free. Your recommendations mean a lot to us, and we hope your next move is just as seamless, even if it’s your last!

Bedømt til 5 ud af 5 stjerner

This move was made so easy with…

This move was made so easy with International Sea & Air Shipping! Niki got everything going with clear directions and incredibly quick responses. Jeanine, our coordinator, took care of guiding me through the inventory, Customs, and insurance forms- and made it fast and easy. Ronnie set up our pickup and shipping dates, to coordinate easily with the sale of our house. Team Angel, the shipping crew, was great- they were careful and respectful while being super efficient!
Moving overseas is difficult. International’s team made it so much smoother and less stressful due to their communication, expertise, and caring!

8. september 2025
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Besvarelse fra International Sea & Air Shipping

Thank you so much for your wonderful review! We are delighted to hear that Niki and our team have made your experience a smooth one.

Your positive feedback is greatly appreciated and we will ensure the remainder of your move is stress-free.

Bedømt til 5 ud af 5 stjerner

Used them twice for US > France and…

Used them twice for US > France and back; every went as well as possible, zero complaint and high praise considering how stressful international relocation can be...

8. juni 2025
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Besvarelse fra International Sea & Air Shipping

We are so happy you have no complaints, Laurent! It was a pleasure assisting you with your move.

Bedømt til 5 ud af 5 stjerner

The representatives were very helpful…

The representatives were very helpful before and during our move. Everything was handled from door to door. I provided the team with the information that they required at different stages including customs and they along with their associates handled everything. Thank you very much for all of your assistance.

20. juli 2025
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Besvarelse fra International Sea & Air Shipping

We are so glad to hear our representatives could assist you so thoroughly and professionally! Thank you for your review.

Bedømt til 1 ud af 5 stjerner

A Nightmare International Move – Avoid at All Costs



We contracted **International Sea & Air Movers** to pack and ship our belongings from Brooklyn, NY to our new home in Italy. We were quoted a reasonable price that included full packing, custom-built crates for artwork, and coordination with **Bliss Moving** in Italy for customs clearance and delivery, including the extra cost for delivering up one additional floor.

At first, everything seemed great. Our sales rep, was personable and convincing. But once the sale was complete, the experience turned into an absolute nightmare.

Our assigned move coordinator, was unhelpful from the start—slow, vague, and unresponsive. If we didn’t email her, we wouldn’t hear from her at all. Her “coordination” amounted to one-line answers that provided no real information, even though this was a life-changing international move for us.

**Packing Day – April 29, 2025**
The moving dispatcher, assured us he was sending the “A” squad. Instead, it took them 10 hours (not the 4 hours promised) to pack our apartment. One mover spent more time texting than packing, the custom crates we paid extra for were never built on-site (apparently they were the wrong size and sitting in a warehouse), and the team had to call in backup just to finish by 9 PM. No follow-up call from Ronnie as promised.

We moved to Italy the next day with essentials for what we thought would be a **6–8 week wait** for our container. Instead, our belongings sat in a Brooklyn warehouse for **two months** with no explanation or proactive updates.

**16 weeks later** we finally heard from Bliss Moving in Italy—only to be told we had to pay **an additional €1,000 in “fees”** before delivery could be scheduled. These were supposedly for splitting the load into two smaller trucks, but we were told earlier a larger truck was possible. It felt like ransom: pay the fees or you won’t get your belongings. We had already paid for delivery to our apartment, yet now there were “unexpected port fees” and “transfer fees” from Genoa to Milan—why it wasn’t delivered directly from the port is still a mystery.

We paid under protest, and now, after months of living in an empty apartment on lawn furniture, we’re told delivery won’t be until **August 23, 2025**—**nearly four months** after pickup.

**Summary:**

* Misleading sales process
* Incompetent and unresponsive move coordination
* Poor packing execution (custom crates not provided)
* Lack of communication for months
* Surprise extra fees before delivery
* Endless delays and excuses

Leaving your home and moving to another country is stressful enough—**International Sea & Air Movers and Bliss Moving made it a nightmare**. I would never recommend them for any international move.

Update 9/26/25
Be sure to write down EVERY Thing in down to a pen cap color, my husbands watch and our Nintendo switch magically disappeared. We had full coverage BUT since these were not listed line item by line item we will not be reimbursed, but somehow my double boiler (not listed as an independent item is covered) Our 2 month old dining room table was also damaged, thankfully the Bliss moving team in Italy had it together, noted the damage and my double boiler and we will be reimbursed (minus the $500 deductible)

Oh well, glad its done.

12. august 2025
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Besvarelse fra International Sea & Air Shipping

Dear Teri,
We are sorry to hear that your move did not meet your expectations and regret that certain aspects left you feeling frustrated. We would like to address the points you raised to ensure clarity.

Timeline: Please note on your written Export Form, you specifically requested arrival of the shipment after July 19. This is why the container did not depart until the end of June, in order to comply with your desired timeline. Therefore, the delivery date of August 23 will fall just 3 days outside the 8 week window. Furthermore, your contract only included 30 days free storage. Although an additional month of storage incurred, in good faith, you were granted 2 months of storage at no extra cost for the duration your shipment was in our warehouse - per your request. During this time, we paid for the space your shipment occupied.

Crating: The custom crates for your artwork were prepared off-site at our warehouse to ensure proper sizing and compliance with shipping standards. This is an industry-wide standard practice. We regret if this was not explained to you in advance, but rest assured the job was completed efficiently.

Packing Day Timing: The packing process did take longer than initially estimated, largely due to the care required for fragile items and the overall volume. While our goal is always to complete within the projected window, we believe it was important to ensure everything was properly protected for international transport. Ultimately, we still finished within the same day.

Additional Fees in Italy: The charges communicated by our Italian partner, Bliss Moving, are related to access restrictions at your residence. They are necessary when the container is unable to reach the delivery address, requiring smaller vehicles and extra labor for double handling. We understand how frustrating it can be to face unplanned expenses, however we did not have your full address at time of booking and therefore we weren't able to advise at that time without the relevant information.

Communication: We acknowledge if our communication did not meet your expectations for frequency and detail. We will be reviewing our coordination process and correspondences to assess if there is room for improvement.

While we understand your disappointment, the services contracted were completed in line with industry practices, and the additional charges were in accordance with destination regulations. That said, your feedback is important to us and we will be reviewing matters internally.

Bedømt til 5 ud af 5 stjerner

This company and team were awesome in…

This company and team were awesome in our long distance international move to the Philippines. We packed our own things and wrapped them in heavy blankets but used their pickup and Delivery service providers both were excellent. Everything we had made it there in the condition it was when shipped. The communication from international sea and air was excellent from start to finish! The shipment came in a month later then they expected but knowing the Philippines, I already knew it takes 2 1/2+ months usually a bit more then 3, it took 3 1/2 by the time it was unloaded. The Delivery company they use was top notch and handled all of the customs and documents without hassle and were there videoing with my family during inspection before release. The truck driver had a difficult and tight access to our home, his driving skills backing up a 40' container on a bridge and tight turn were beyond amazing raising power lines on top of it to get in. The crew was efficient and quick. I wouldn't hesitate at all and I highly recommend this company and their partners for your international move.

21. maj 2025
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Besvarelse fra International Sea & Air Shipping

It was a pleasure assisting you with your move to the Philippines, Scott. We truly appreciate you taking the time to leave such a detailed and glowing 5-star review!

Bedømt til 5 ud af 5 stjerner

Professionalism at its best!

I was put to ease with this team of professionals. Any questions I had were answered in a timely fashion and everyone handled their departments with knowledge. They got the job done, and I am pleased.

4. august 2025
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Besvarelse fra International Sea & Air Shipping

Thank you, Antoinetta, for the positive feedback! We're so glad you were happy with our team of professionals.

Bedømt til 5 ud af 5 stjerner

Hello

Hello, my name is Alex Preda and me and my wife just moved from Tennessee to Los Montesinos ( Alicante ).
International Sea & Air Shipping was a great company and we used a 20 feet container. Everything was great, in time and good conditions.
Thank you!

7. juli 2025
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Besvarelse fra International Sea & Air Shipping

We're thrilled to hear this, Alex! Thank you for the feedback.

Bedømt til 5 ud af 5 stjerner

Professional & Efficient!

We had a great experience working with International Sea & Air shipping company. The team was professional and courteous throughout the entire process, and their packing services were top-notch—everything was handled with great care. Communication was clear and consistent from start to finish, which made the whole process feel smooth and organized.

Toward the end, there was a slight increase from the original estimate, but the team took the time to explain the reasons behind the adjustment, and it felt fair and justified. Overall, we were very satisfied and would absolutely recommend their services.

26. juni 2025
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Besvarelse fra International Sea & Air Shipping

Thank you, Michelle, for the positive feedback! It means a lot to our team; and we’re so glad the process was smooth and proficient.

Bedømt til 5 ud af 5 stjerner

This company is fantastic

This company is fantastic! Hillary was my wonderful point person for the logistics and accommodated a change of date and all negotiations with the kindest and most customer-considerate professionalism. Jeanine managed the booking and was very responsive. Ronnie made a miracle happen with my pick-up date, and the packing and loading crew of four guys worked cheerfully all day in sweltering heat to get me packed up and on my way. I can't say enough good things -- I was completely overwhelmed with everything and they saved my sanity. Thank you International Moving!

18. juni 2025
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Besvarelse fra International Sea & Air Shipping

Bee, we are absolutely thrilled that our team was able to provide you with such a positive and stress-free experience. It means a lot to us to receive this feedback. We will ensure the rest of the move goes as smoothly!

Bedømt til 5 ud af 5 stjerner

Professional and fast

You have to move in 3 weeks, what do you do? I was fortunate to have researched and chose International Sea & Air Shipping because they completely solved the challenge with the upmost speed and professionalism. It’s a chaotic time while moving and I felt like I could fully trust their process every step of the way. Ms. Cammer was amazing!

25. juni 2025
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Besvarelse fra International Sea & Air Shipping

Matt, thank you for sharing this positive feedback! We are thrilled to hear we earned and kept your trust, and that you were happy with our sales rep Ms. Cammer.

Bedømt til 5 ud af 5 stjerner

I have used several shipping companies…

I have used several shipping companies over the several years and I think International Sea & Air Shipping did a great job. All their agents and customer services were right on target, friendly, and helpful.

9. marts 2025
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Besvarelse fra International Sea & Air Shipping

We are so glad to hear this and appreciate your business! Hopefully we can service you again.

Bedømt til 5 ud af 5 stjerner

We had a completely hassle-free…

We had a completely hassle-free experience with both the Stateside service and the follow-up service in Thailand. Our quotes were timely and the Reps kept in constant contact throughout. The coordination between the Office Crews and the Contractors (who picked up our household goods) was mistake free. Although we chose self-pack, the onsite Moving Crew offered us great advice and lent a hand in making sure every box was sturdily sealed and every piece of furniture was wrapped carefully. The attention to detail in marking each item and the care in which all was loaded for shipment was excellent. I have moved internationally and across the US since 1980 and this was my most worry-free event. Kudos also to the crews in Thailand that received our belongings and were able to store them for us. This was a door-to-door move with an organization that I highly recommend. Thank you, IAIS.

14. maj 2025
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Besvarelse fra International Sea & Air Shipping

We appreciate your time in sharing such positive feedback, Bruce! We're grateful for your recommendation, especially given your extensive experience with international relocations.

Bedømt til 5 ud af 5 stjerner

Awesome Experience!

I'm in the process of moving from Portugal to Denver and have been very impressed with this company. The packing crew was top notch - careful, attentive, and professional. My final invoice matched the quote estimate, with the addition of insurance (which I asked for). What also stands out is how quickly the team responds to emails. I always get clear and helpful answers right away to questions or concerns. Great service all around.

8. april 2025
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Besvarelse fra International Sea & Air Shipping

Thank you for the review, Samantha! Your positive feedback validates our team's hard work and dedication.

Bedømt til 5 ud af 5 stjerner

This was my second move with…

This was my second move with International Sea & Air Shipping and they did not disappoint again. I have many high value artworks which required them to build custom wooden crates. I was very nervous to ship them overseas but all was handled with a high level of care. Each piece was meticulously packed, and the crew was very patient as I hovered! Additionally, my SUV was transported safely and without a scratch. I would not hesitate to recommend their services with complex or high-value shipments.

1. maj 2025
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Besvarelse fra International Sea & Air Shipping

It was our pleasure to work with you again, Eileen! Thank you for the recommendation.

Bedømt til 5 ud af 5 stjerner

Thank goodness for this company

Thank goodness for this company. The team made moving my 3-bedroom NYC apartment to Israel way easier than expected. super organized, kept me in the loop with updates, and took great care of my belongings. Everything arrived within the expected timeframe and in the same condition. Very professional, lots of reassurance and support made a stressful process feel a lot more manageable.

1. maj 2025
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Besvarelse fra International Sea & Air Shipping

Thank you for sharing, Asher! We are so glad that our team of professionals thoroughly supported you during your relocation.

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