International Sea & Air Shipping Anmeldelser 

They were professional and easy to talk to.
The shipment did arrive intact regardless of the many dishes and glasses.
The delivery people were in time and very helpful.
Everybody did a great job.

I absolutely love it when I can post a genuinely glowing review, so this will be fun.

From start to finish, working with International Sea & Air was a pleasure. As a rule I dislike shopping for services because I don’t like high pressure sales tactics. None of that with International. My first contact was with Hillary, who ended up patiently following (OK, maybe it was more like hand-holding!) us through what, for me, was a first international move. No high pressure, just rational advice and tailoring of the job to our needs…and maybe a bit of gentle nudging when needed.

Hillary was informative, responsive, and reassuring throughout. She put up with a number of my ”yeah, but what if…“ moments and talked me down every time. She’s been doing this for a while and she really knows her game!

Also want to mention Jeanine, Kai, and all the folks who did the actual loading, moving, and unloading of three storage units into a massive intermodal container. I have nothing but good things to say about them!

So now come the surprises. First, we have a LOT of breakable dinnerware, glassware, art, etc. All of it (!) made the journey from California to Europe without so much as a crack. Unbelievable!

Next surprise: there were a handful of delicate furniture items that we simply didn’t have time to crate, so we made the difficult decision to pay an expected high price to have International do it. Their price was maybe 20 percent of what I anticipated. AWESOME. And the crates are practically indestructible.

Like I said, this was my first experience with an international mover. There might be better companies out there but I really can’t imagine what that would look like. They are all true professionals, and I would use International again without a second thought!

Timely and efficient pick up and delivery. Good problem solving when a little issue arose, a great experience all around!

I used this company for a recent move and from beginning to end they were very easy to work with. They have a well run operation with people that take pride in the details. The packing crew was methodical and organized; I was amazed that everything arrived in the same condition as when it left!

My coordinator was always available to answer questions and provide guidance (even when it got repetitive). I appreciate that my sales rep was upfront about potential additional costs. I truly couldn’t ask for more out of a moving company.

Lied to during the sales period. Items were not packed properly leading to damage. Insufficient communication and management of the process, including leading to additional charges due to their lack of management and not informing me of what I needed to provide.

I even talked directly with the President of the company who shared no apologies or concern for the treatment here. This attitude and disdain for customers is clearly an issue coming from leadership.

Update (based on reply): The packing of art was not done correctly. Paintings were put in shared boxes with no protection leading to damage. Canvases were punctured because of poor packing. This isn't just an issue of things moving, but negligence. I had made clear that art would be included, sent pictures of the paintings and even verified there was experience with this sort of fragile item. Despite all of this, there was no attempt to ensure correct packing nor care for the art. Multiple pieces were damaged, not just a one off. I was lied to about the capacity of this shipping company directly by the company.

Update 2: I believe the representative responding to my review is lying. The company has not requested any pictures from me and has not provided me any details of what they are investigating as of yet despite publicly saying that they have.

Don't trust this company to be honest, communicate, or able to pack and care for your stuff.

Update 3: I just proactively sent photos. I sent a response to the note that there was to be an investigation and even asked what it would be covered. But you all decided not to respond through email and are instead choosing to add details here instead of trying to work with me.

For the public record, I had sent photos of the art that needed to be shipped back in October and was told that it would be packed carefully. This was still false and very clearly so based on the damage. While details can be missed because of the stressful situation, it doesn't help that the company chooses to work in public and not take responsibility - also what occurred late last year when there was no communication for a month that the shipment was pending information from me and I needed to follow-up to even learn that fact. The agent coordinating even noted that they had assumed I was communicated that information to me even though it wasn't. The president of the company defended those actions and that treatment of a customer and poor communication and instead blaming it on me and charging me additional fees, even if reduced. Throughout the whole process I have had to manage the communication despite being told that it was one of the services they provided and continually noted that. Despite the president of the company being aware of this. This is not the behavior of a good company, but one that is just trying to sell you their service and then stops caring about the customer and experience in some cases. Based on the positive reviews, there are clearly some customers who are treated better than others.

Everyone was kind and courteous.

Communication was great and the price was great too!

This is the company you want to hire. They were highly responsive, assisted at every turn. Showed up when they said they would. Each step of the way, each person was professional and accurate.
The company they coordinated for me in Uruguay, AB Trucking was as responsive and went beyond with their help making the smooth transitions with language and immigration. Seamless.
Everything we shipped arrived! I mean everything.
Thank you so much, to all of you, Hillary, Brian, Logistics, Inventory of my belongings, the gentlemen who carefully loaded the trucks, everyone. Alejandra and Zaskia, Thank you to all! May your bosses give you raises.
Wendy and Josephine

Professional and helpful team. Everything went smooth from US to France. All in time and no bad updated prices and invoices at the arrival and at delivery. Warmly recommended. Not yet the time to check all the boxes for potential breaks but the furniture were as we send them and well packed and protected

Excellent communication throughout the process. A few additional costs from customs, but that was a known variable. No hidden costs. Pickup and delivery were friendly and fast. Truly an excellent experience, would recommend.

Regret using this company, I now have two shipments sitting in limbo and being forced to pay extra charges. My first shipment is still sitting in the United States after a month without leaving, having to chase to get updates and no urgency or consideration on timing my good are now scheduled to arrive a month and a half later. I stupidly booked another LCL shipment before this happened and not only did they get the quote wrong for which I had to then pay another 1000$ just before pick up, they sent a shuttle instead of the container and supposedly packed too much and are now proposing another 4000$ in charges for a half empty container when they restricted what they collected and I still have other items left over in my empty house, STAY AWAY

Recent update April 2026: For the first container I was able to pay with card with no issue or mention of exception, the company is now refusing to accept card, my shipping date has already been delayed and they are still refusing and threatening additional storage charges.

There is a lengthy response below but as you can appreciate, these are only excuses, this has come about due to poor communication and lack of process, there was no email confirmation from me. I am not one to usually complain, this has been an incredibly painful process and I need others to know

We trusted this company to move our valued possessions to Valencia Spain. They were supposed to put all our boxes in a private container from the destination, to avoid losing anything. But seems that they did forget including one of the boxes from the origin warehouse. We didn't know this had happened until receiving our possessions in Spain 7 months later. By this point they told us that it was impossible to find it at their warehouse, and they could not do anything for us. Very disappointed with their final response. And nothing we can do as we had to pay when we shipped.

Robert is a true professional and was very instrumental in helping me with my international move. I would highly recommend anyone to do business with your company.

They made me feel at ease with what was going to happen when. You could say they had my back with one of the most stressful events in our life, and that was moving abroad. The entire team was wonderful to work with.

International Sea & Air Shipping had our boxes picked up in California and delivered to our rental in Spain. Everything went great, no issues with our boxes or getting through customs.

From booking to packing to shipping to arrival of shipment, everything went really smoothly. The team communicated all the time so that I knew what was happening and when. The packing staff were really professional too, taking good care of my property. I would highly recommend International Sea and Air Shipping to move your goods.

I can only give rave reviews for the International Sea & Air Shipping International Moving Company, their US based team and their counterparts in Germany!
They have all the required and necessary certifications and experienced team members to guarantee a successful and smooth move.
I only have praise for each person involved and the role they played.

Hillary reassured me to trust International Sea & Air Shipping International Moving Company with the decades of being in business and experience, including her long tenure with the company.

Bryan was so patient and provided guidance the entire time, answering all my questions and assisting with completing the various forms. I bugged him about so many things and he always jumped in and assisted! Even after hours and weekends! He is truly dedicated!

Lena's team in Germany received rave reviews from my sisters who were there for me when her team came to pack the items up and she answered all my questions with scheduling the pickup. Her team was on time, packed everything securely and tight. No breakage with anything!

Ronnie's quick actions with setting the delivery in motion was impressive within such a short window! His delivery team was amazing! So professional, and they worked so well together! They were swift, efficient, and cleaned up leaving no trace of any packing materials.

I can't thank everyone I dealt with and the ones behind the scenes enough for working their magic and helping me keep my deceased mother's memories and my childhood memories alive with safely transporting my family treasures and heirlooms!

Definitely a 5 star experience and highly recommend them!
Happy Holidays!

We moved from US to Pakistan, and we were extremely pleased with the service. Kristin was absolutely outstanding from the very start – she was incredibly professional, knowledgeable, and went above and beyond to answer all our questions. Jeanine and Irfan in Pakistan were also great. They kept us informed every step of the way once the shipment started moving. It took about 4 months for our stuff to reach us, slightly over the estimated time, but this was clearly communicated to us ahead of time. So no complaints, Thank you Kristin, Jeanine, and Irfan!

Had a great experience! Incredibly professional team and most importantly, they stayed within the initial estimates. No surprises here.

International city and Air shipping did a phenomenal job preparing me for my for my move from Texas to Algeria. They helped me every single step of the way and I felt very comfortable once the container left my house until it arrived at my destination. I couldn’t be happier.