Interhome Anmeldelser 957

It was super easy and intuitive!

Booking process was easy and straightforward. Perhaps more reviews would be useful.

Great customer service and a straightforward booking process. Gloriana from Interhome was super friendly and helpful.

We booked apartment through Interhome, which is the management company for this apartment. Stayed 9 nights for family ski vacation. Apartment is dated and not updated at all (probably from 1990s i would say). Upon arrival found hair in bed, old food under the table near tv, food stains along the baseboards of kitchen area, random hair and food specs on floor area. Not cleaned properly. I let Interhome know 3 days later, they said sorry you did not tell us within 48 hrs, so no help was given to remedy the issue, poor service. Apartment only had two rolls of toilet paper for 4 people and one trash bag for the 9 days, Interhome said that was on us.

Basically I would say pretty cheap on Interhome to provide guests this stuff and poor customer service to resolve any issues, no reason basic amenities can't be provided.. doesn't cost you much at all for price guest are paying.

Walk to train station area is about 15 min with ski gear on and two young kids. Taxi are about 21+ CHF for short rides (15 CHF min and extra on distance).

If we went back for ski trip I would suggest getting closer walk to Sonnega or train station area.

Worst costomer service. If you don't want to ruin your holiday, don't use this one. Booked mine 10- 9 months before my holiday, then they cancelled my reservation lessthan a month!!!! All flights, activities, rental cars paid already and now we don't have a place to stay.

Het reservatieproces ging heel vlot en alles was heel duidelijk.

Easy as pie!

Tout est facile d’accès et simple
C’est parfait

Excellent support

Quick and easy but needed to know when final payment due on the deposit payment page

Perfect, clear and friendly

Easy booking, instant onfirmation , quiqly answer from Interhome. Thank you very much!

Servizio di risposta Q/A molto buono
Servizio di prenotazione molto buono
Darei solo più visibilità alle info per il bonifico.

Very convenient

Foarte usor de gasit cazarea potrivită si de rezervat.

It is a perfect website,it,s easy to use,very clear This was our first time we made a reservation with Interhome and it was perfect
Also the price of the houses were good

Hello, we traveled to one of your properties in in Wengen Switzerland. We have reached out to your customer service and the local company in Wengen that provided the rental. It has been over a month and we have had no response whatsoever from anyone following up on our stay.
We were without hot water, two nights in a row, unable to shower after two days of skiing therefore, we had to get up very very early in the morning to shower. If we wanted to be able to have hot water we contacted your group several times with no help, I explained how disappointing it would be if they came here to the United States and went to the beach all day and came back to have no hot water. We also left behind several expensive items and we reached out to them to have them ship them back to us. Of course we would pay for shipping and no one responded to any of our emails about shipping our items back. It’s the worst customer service I’ve ever experienced well there has been no customer service. HMNZZZHT9C Our booking number.
Amanda

I just want to update my review. I reached out to the local branch in Wengen three separate times with no response. To get our belongings back .
As far as the water for some reason, you don’t understand. We woke up early in the morning. Went skiing. We did not shower prior to skiing. All day long. We were not using hot water. Because we were not home. Each unit has their own tank. So when we called to put in the complaint, they told us that somebody in the unit must have used all of our hot water. We were not home. We were skiing impossible for us to use the water when we were skiing.
they also suggested that maybe somebody else in the building used all of our hot water. We told them we had an individual hot water heater. They did not even understand that. I am just saying if you came for a vacation here in Florida where we are, From went to the beach all day long came home to take a hot shower and could not for two days in a row you would be compensated. do not blame us. We were not there to use the hot water.