Inter Spares Anmeldelser 

Parts took 2 weeks to arrive despite listed as in stock.
Motor was faulty, various emails sent for advice, no replies. Telephoned, and was told the email address used doesn't exist despite being listed on website. Was then told they would look into it. No response received. Equipment needed to be fixed for Christmas. Investigation into the new motor discovered it had been dropped, and the case was deformed. In the end used bits of the old motor to repair the new one. Still never received any answer or assistance to any emails from this company.

Perfect part came within a couple of days. Great choice and in stock.

Ordered a replacement freezer door however it arrived without the base foot to connect to the freezer. I submitted a return and sent the item back, requesting a replacement part. I followed up with emails however have yet to receive a response and the replacement door with all parts intact. A disappointing experience

Absolutely brilliant service. Ordered fridge shelf on the 22nd Dec, delivered on the 24th. Perfect

I ordered a pair of door seals for my Smeg fridge freezer in November. Compatibility and dimensions were checked on their website and the correct seals were ordered. When the parts arrived, the fridge door seal was correct, however the freezer door seal was far too big and clearly incorrect. I sent an email highlighting the problem to which there was no response. It was at this point I read some reviews of this company. It seems i am not the only customer who has experienced problems.
The incorrectly supplied seal was repackaged and sent back with a request for the correct seal. I paid for a tracked courier return service for the item because the free returns service through the companies website was not tracked and did not provide any proof of delivery. I had also read on other reviews that they had claimed returned items had not been received and refused refunds.
After I knew the item had been successfully returned another email was sent requesting the correct seal I had originally ordered to be supplied. This was met once again with no response.
At this point I was left with no other option than to request a refund. Fortunately I had used PayPal for this transaction, so after opening a case and providing all the information and proof of return, after approximately 2 months since the order was placed the refund was received. The seal has now been supplied correctly by a more reputable company.
If the item you require is only available from this company then you might be lucky and get the correct part. If the part you require is available from other companies, use one of them.
The customer service provided by this company is non-existent and are not interested in rectifying their own mistakes. They do not deserve your custom and recommend you avoid using them. If I could give them zero stars I would.

Easy to use website, found the part I wanted right away even though I thought there was no chance of finding it as my fridge/freezer is so old.
Happy to recommend Inter Spares, not just for the product range but also their keen pricing, fast delivery and communication along the way.

fast, efficient and perfect for the job. thank you

Good website, fast delivery

A little bit early to fully judge but so far I’ve been sent the wrong item twice and delivery was very slow (2 weeks) so would be a problem if your item was urgent. I’ve ordered again (1 week ago) so hopefully it’s third time lucky.
I’ve returned the two unwanted items after completing the online form but have had no communication back after 8 days so let’s see how quickly that’s sorted out.

Ordered the part I needed, received it within 3 days, excellent service.

The delivery was very quick and the item I ordered is excellent. Very happy with the service I received.

Great service, quick and easy. The product ( cooker hood control unit) has a fault (the fan doesn't work on level 2, but works on 1 & 3) which was only discovered when installed, the customer is OK at present as she only uses level 3.

Quick delivery. Good communications. Good product .

The worst customer service — avoid!
I have been waiting for my order for nearly a month and a half (since 07/11/25). There has been no communication regarding the delay. I had to call them and send multiple emails. I asked to cancel my order, but received no response. A very bad experience.

After two weeks I have yet to receive part. Chased after a week to be told part I had ordered was 'damaged' and unsure if would be able to supply. No call back. I have left two messages and two emails to see if 'damaged' part has the piece I need. No response. Shocking customer service. Only option left is to report to credit card provider to try to obtain a refund. I would not recommend at all. UPDATE - Issue STILL not resolved. I did have an email asking if I want to cancel or they can try to supply with NO ETA date. I responded again asking if the damaged part they had shown in stock had the piece undamaged. NO RESPONSE. I have now given up and asked for refund ..... NO RESPONSE. THIS COMPANY IS A COMPLETE SHAM. I have never ever dealt with a company who has such shocking lack of any customer service. Emails go unanswered for days and when they eventually do respond with a question the answer back is ignored. I am not holding my breath I will get my refund without going through my credit card provider and Trading Standards. I WOULDNT RECOMMEND THIS COMPANY TO ANYONE.

My first encounter with this company was very good, and they communicated and delivered in a timely fashion. In August 2025 I ordered a replacement door seal for a tumble dryer. The order #246942 was accepted and payment made. I enquired as to the status of the order after 10 days as it was marked 'In Progress'. I received a reply that it would be chased up with the manufacturer. On Sep 19th I enquired again, but no reply. On Nov 8th I enquired again, but no reply. I also left a message via their website - no reply.
I have probably lost my money. I would be wary of using this company again.
27 Nov 2025 - email from Interspares apologising for delays, but it now transpires that item is not available. I presume the original review above had some influence. Full refund received, so I'll up my rating to 3 stars.

Great service and delivery was swift and parts fitted perfectly.

Great service

Interspares rescued us when a freezer issue arose. They quickly identified the part we needed and it arrived the next day and was easily dealt with. A big thank you to all involved. Bob, Swindon