Very good experience. I ordered wood joists for a decking subframe and the delivery was very quick (only 3 working days) and happy with the material delivered. The truck driver was nice and helpful a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service, took just over a week to arrive but I was in no hurry. Had to change delivery address which was no hassle which Fiza sorted for me. Cheaper than building merchants who wanted aro... Se mere
Virksomheden har svaret
Continuing with my review: I ordered Celetex and ticked the box saying i didnt want a different manufacturer. Received Soprema boards. This is the 3rd day ive waited in all day for them to... Se mere
Virksomheden har svaret
Emmet from Insulation for Less was very helpful. I4L use warehouses across the UK to find a good price for customers. At the time I ordered there was a PIR shortage and imminent price increase due to... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Insulation4less is the largest online independent insulation supplies store. We supply top insulation brands such as Celotex, Kingspan, Xtratherm, Rockwool, Knauf and Isover. We also supply a wide array of building materials to compliment our insulation range. Insulation4less truly is your one stop shop for anything to do with insulation and dry-lining. Get in touch with us today so you can benefit from our reliable, cost efficient and timely support.
Kontaktoplysninger
3rd floor, W1B 3HH, London, Storbritannien
- 02035826399
- info@insulation4less.co.uk
- www.insulation4less.co.uk
4,2
God
971 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and great products
Great service and great products! Very happy with Insulation4less… will definitely be using them again.
3. april 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Excellent customer service
Excellent customer service. We have ordered 4 times in the last couple of months, great help with calculation and pricing. Easy ordering and quick delivery. Would highly recommend
7. april 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Fab company
Fab company - quick to deliver and all arrived ok. Good price too!
27. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Satisfied Customer
Every step in the process was straightforward. Communication from the company and the local supplier was good. The delivery was exactly when advised and the delivery driver was diligent in ensuring he could access the property before bringing his large lorry and offloading..
26. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Great prices
Great prices, friendly agents, swift delivery by amiable driver.
15. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Insulation 4 Less offer a good range of…
Insulation 4 Less offer a good range of products at competitive prices. My shipments have always been delivered promptly by courteous drivers and the office keep you updated of your order every step of the way. Overall a very good company to deal with.
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Good company to do business with
Good company to do business with. Good quality materials at a good price. Quick and efficient and keep you informed. Delivery drivers very helpful and ring ahead of delivery.
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Supplied sub-standard PIR insulation boards - refused to replace or compensate - cant be trusted
Insulation4less supplied me with substandard Celotex boards. They had edges which curve inwards - are concave - meaning I have to cut them down in order to get them snug to each other. Its a lot more labour and I lose some board. I pointed this out to them and sent photographic evidence, and still have some of the boards, but they are not interested. They say I didn't inform them soon enough, but the manufacturer's stamp on the boards shown in the delivery photo they took match that on the boards, so they cannot deny that they delivered the faulty boards.
They claim that the boards became deformed because they got damp because they were stored outside. However a) most builders store boards outside before using them, and b) boards often get wet after installed, for instance from leaks in a roof, condensation etc. Therefore normal quality PIR insulation boards do not become deformed when they get damp. Clearly there is something wrong with these boards.
I suppose I trusted Insulation4less and assumed I would get normal boards. Insulation4less have no understanding of ethics - they are happy to get away with supplying substandard boards. They also have no idea of the law - they think it is legal to supply substandard boards. Therefore if you want good quality boards and good customer service, go to a different company.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you for your review however we must disagree with what you have said on this occasion.
We delivered your order on 29th January, we have sent you the photograph taken by the driver on the day of delivery with the boards wrapped in good condition. You did not report any issue to us until almost a month later on 26th February. The photographs you sent to us were of the boards stored outdoors with no covering or protection, this would be why they have cupped at the edges.
You then advised us that you had used some of the boards but you were not happy with the remaining boards and would like them replaced.
As stated in our terms of delivery, all irregularities must be noted on delivery paperwork immediately on arrival or, via email to deliveries@insulation4less.co.uk within 24 hours. Therefore we have also advised you in previous email correspondence to contact the manufacturer directly in regards to this matter.
Sheets as flat as a banana
Delivery time wasn’t too bad, chose the Celotex to get the best U value. Out of 15 sheets half arrived about as straight as a banana. Just about to order again for the walls but won’t be using these 🤬
14. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you for your review and feedback. We are sorry to hear that you are not happy with the boards that were delivered, however, you did not inform us of this issue so we were unable to investigate this for you.
We have now contacted you directly in relation to this matter.
Great service
Fast delivery, excellent communication throughout and the delivery driver was really helpful too. Would highly recommend.
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Great prices
Great prices. Effortless to order
Delivery real good and a friendly driver
5. marts 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Competitively priced and quick…
Competitively priced and quick delivery. Good communication throughout my transaction. Definitely use again.
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Good communication and quick delivery
Good communication and quick delivery. Happy with the insulation. Will buy again.
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Great service…
Insulation was good value and arrived well packaged and on time.
12. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Great company
Great company, always deliver when they say they will.
29. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Really helpful
Really helpful. Ryan advised on the best insulation which was delivered as agreed and at a competitive price.
27. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you very much for your review. We very much appreciate it and look forward to assisting you with future orders.
Failed Delivery: Project Delayed and a Day Wasted
We ordered 100m2/100kg of loft insulation from Insulation4less, specifically chosing the company, and paying a £30 premium, as they promised delivery in time for our planned project start.
A week after placing the order the delivery had not arrived. This disrupted our project: we had arranged a team of 3 people to install the insulation on that day.
It took a long sequence of phone calls and emails to a customer service call centre (over a period of 7 hours) to finally reach a manager who could track down the missing delivery.
Insulation finally delivered 8 days after placing and paying for the order.
At my request a refund of the £60 delivery fee was provided.
23. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you for your review and feedback. We apologise for the delay in your order reaching you, the delivery was scheduled for the 19th February, within 3 working days of your order being placed. However, there was an issue with the driver finding the property so the delivery had to be re-scheduled.
Unfortunately, we were not advised of this and therefore, when you called to check on the delivery status it took a number of hours to investigate what had occurred with the depot as delays can occur on occasion.
Once the issue was established, delivery was rearranged for the following day. In relation to a delivery refund, our Customer Service Manager has now been in touch with you directly to arrange.
As per our terms and conditions, we strongly recommend not to book any trades people to carry out work until after you have received your order in full as delays outside of our control can occur.
Great
We have made several orders from this company recently and all have been fulfilled with fast delivery. We found the pricing very competitive too :-).
22. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.
Excellent product and price
Excellent product and price! Would recommend to anyone looking for insulation. It's a no brainer! Prompt delivery, easy to use website and unbeatable prices.
8. februar 2024
Uopfordret anmeldelse
Besvarelse fra Insulation4less
Thank you for your review and feedback. We very much appreciate it and look forward to assisting you with future orders.
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