Imaginfires Anmeldelser 

Really like the fire and good customer service but 1 litre doesn't last more than couple of hours. It's a shame won't burn for longer or have a bigger tank to allow to add more fuel as nice to have on longer than 2 hours before having to wait to cool before can refuel.

FIRST CLASS SERVICE AND FAST DELIVERY VERY HAPPY WITH THE ITEMS AND WOULD FULLY RECOMMEND THIS COMPANY

Good product at good sale price. Easy to set-up. Looks good and gives off heat too!

Really good company to deal with.
Delivery company damaged the first one in transit. They got it picked up and sent another out asap.
Would defo recommend, fire is great. Thanks

Absolutely brilliant service

The fires from Imaginfires are so well made and pack a real punch. They throw a lot of heat out and are very simple to control by opening or closing the vent. We have just bought some forest fruit fuel and it leaves a lovely scent. All orders are delivered promptly and safely.

Absolutely fantastic service. We’d ordered a fire then realised it was going to be far too small. Contacted them via email (phone calls were unsuccessful) great communication and the bigger fire was delivered and the original collected for no extra charge. Fire is lovely and we are very very happy with it. Would highly recommend.

Your customer service team Brenda & Mel has been very helpful and responsive with my order. Unfortunately the delivery service has been disappointing. The delays of my fires & delivery affected my overall experience. I hope this can be improved?
Would recommend imaginfires and Would purchase again from them.

Brilliant superb quick delivery. Very well packaged prevent any possibility of damage. I did have a broken log but a simple call to customer care and two days later a replacement. Great communication throughout.
Not tried using as yet but it looks amazing

I have not had my order

incorrect order sent .... sorted out immediately with wonderful customer service actually got to speak to a person would definitely recommend... fire is amazing

Lovely new fire it's better than my central heating and keeps the place warmer ordering was simple and fast the fire is built really well delivery was very good also credit to the firm with these fires.

Oh my goodness, why didn’t I buy this fire before? Yes the fuel can be a little bit expensive but it really does heat up my conservatory, they are addicted to it and probably need to use it slightly less. I’m looking forward to having it on over Christmas and impressing all my visitors, people that I’ve seen it so far I’ve already bought it I believe as well.

Wow heats the place lovely, fire looks great well made,

Purchased the Christmas scent biofuel. Gives the room a lovely scent that lasts for a long time after burning finishes.

Really great product and excellent customer service.

Had a small problem with the fire,but it was resolved quickly would recommend them excellent customer service

Part of my order did not arrive. When I contacted ImaginFires I was told it was out of stock, despite showing as in stock when I ordered.
The item was not due back in until 3 months time, but if I hadn't contacted customer support I would not have been told this at all.

Edit: Full refund received for the logs before posting this review. I should have included that

Really pleased with my Hampton Black bio fire , looks amazing! Also the
Bio Christmas scent 12 pack smells great , was all delivered on the right date and time ,
10/10 thank you very much , will highly recommend your company to friends and family.