After many years of using another platform (Amplitude 5 MAX v2) for instrument tones, I needed to move on. I'm an old dog needing to learn new tricks. IK Multimedia was absolutely the right choice. I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service subpar. They did not not answer my first request for assistance. They did on the second request. But they would ask one question, I'd reply, ask another question, I'd reply. It wa... Se mere
Although Support initially said, 'IT is working this issue and it should be resolved in a few days', I heard nothing more. A week later I sent multiple requests to have my new product made available... Se mere
I recently purchased a Irig HD X second hand. A few roadblocks to get the product registered given it was already registered by the original owner. Ana was excellent at resolving the issue in a timely... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
IK Multimedia. Musicians First.
Kontaktoplysninger
590 Sawgrass Corporate Pkwy., 33325 , Sunrise , USA
- (954) 846-9101
- ikus_webform@ikmultimedia.com
- www.ikmultimedia.com
Har besvaret 15 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I Bought An iRig HD X But...
I bought an iRig HD X and was pulling my hair out trying to get a processed sound into my headphones, I could only get a clean sound. Their tech team sent me a long email with things to try and nailed it with their first suggestion.
Fantastic service.
Works every time I have questions
Works every time I have questions, the support is fast they are so good people. Thank you
the best company
IK is on of the best company all over the world. I'm a customer first, next I'm sound engineer. I speech as customer firs: I found in IK Multimedia the best customer service desirable. Alway available, always perfect and fast. As sound engineer the only thing I can say is: the quality products they offers is absolutely 10 steps forward what you are paying for. For me now IK is absolutely essential for all my mixes.
Après quelques souci avec le IK License…
Après quelques souci avec le IK License Manager, tout est rentré dans l'ordre. Les banques de sons sont incroyablement nombreuses et de qualité. Une mine d'or ! Je vais me débarrasser de mon AKAI CD3000.
Great effects and instruments.
Great effects, guitar effects and instrument sounds they are easy to use for audio production and recording.
My Hammond B3 stopped working
My Hammond B3 stopped working. Been trying to get it reinstalled for 3 weeks now. The installer runs normally, but when you press "install" it says that there is no access to G drive. Don't have and never have had a g-drive. Tried to get online help from IK Multimedia, which was successful at first. Now there is no answer - and I am left with a slightly flat feeling.
Prompt attention and resolution
Prompt attention and resolution of the issue I encountered! ensuring that all my previous plugins (also the new); are now functional.
Immensely helpful!
Trouble accessing ToneNET from within Tonex Librarian
Thanks to IK Multimedia for a fast simple solution to my issue. Clear step by step instructions the worked on the very first try.
Great Tech Team Service
Had a problem using SampleTank 4 Automate Read Write and TechTeam were quick to advise how to change parameters. I love the synths that come with IKM and being able to manipulate the parameters after recording a track. Thanks to all who helped me!
Great service and quality products
The company got back to me quickly with advice on how to settle my issue with the download and it worked perfectly when I tried what they advised. The piano sounds are so authentic they blew me away!
I wrote to support with a problem and 5…
I wrote to support with a problem and 5 minutes later and three emails problem is solved. Awesome support quality!
support fixed an upgrade purchase issue
Took a few emails, but they were able to make my transaction work.
Good products and support
Good products in general and also a good and quick support for arising questions on how to install the products best etc.
Quick response to my inquiry
Quick response to my inquiry, much obliged.
Great
Got a response in less than 24 hours and they were able to provide clear instructions on first attempt.
Affordable immersive mixing monitors…
Affordable immersive mixing monitors with self calibration. No compromises on sound. Finally a Dolby setup for the project studio. Very friendly and attentive customer service … because yes Dolby Atmos can be complicated.
Perfect Service
Great service. Lightning fast response time. To the point. Helpful and solution based.
The Hardware and software is great. But no help in setup issues
The Hardware and software is great, but basically you're in your own to fix possible issues, there is not a a way to get some costumer service for setup and tech guidance for not tech savy people, you rely on The Forum and reddit post, where they teach how to solve said issues
The IK team are tops
The IK team have always been responsive and helpful whenever I've had questions or technical issues. I've always had good experiences dealing with them.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








