Ces derniers temps j’ai eu un problème avec mon niveau laser, le service client m’ont suivi d’A à Z m’ont expliqué les étapes à suivre puis de trouver une solution très rapide pour un remplacement à n... Se mere
Huepar Official Laser Level
Denne virksomheds TrustScore er ikke tilgængelig lige nu på grund af overtrædelse af vores retningslinjer.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased this item 4 years ago and it worked great. Unfortunately, it stopped working a fews ago. I contacted customer service and they were very professional and eager to find a remedy for me. It... Se mere
First of all, the quality of the laser level that I purchased is top - notch, especially at the price point! Sadly, mine stopped turning on after about a year of use, so I reached out to Huepar, and t... Se mere
I've brought a few products from this company now, they've always worked well and they've been a reasonable price. I had an issue with my latest purchase, contacted customer service about the issue... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Huepar was established in 2013 and has been specializing in laser level for 10+ years. We sold in over 130 countries with 20+ warehouses around the world. We hope everything went well with the Huepar product and customer service. Like many of our customers, you may have found our customer reviews useful when making your choice of the laser level or tools. We invite you to add your voice to the mix. We would be grateful if you could leave a review, telling us what you thought of our service.
Kontaktoplysninger
C/O 2125 Gateway Blvd, 41048, Hebron, USA
- support@huepar.com
- www.huepar.com
Overtrædelse af retningslinjer
We had a failed laser device
We had a failed laser device, the team requested a few verification things and shipped a new laser promptly, great service!
Service après vente très réactif avec…
Service après vente très réactif avec un contact en France cordiale et très efficace rien à redire.
Servicio post-venta increíble
Servicio post-venta increíble
He tenido dos percances con el nivel láser y han respondido de forma inmejorable
De verdad lo recomiendo
Best customer service ive ever received…
Best customer service ive ever received from a company by far! Always helpful everytime ive spoke to them, had tools stolen and huepar got in touch to help out! Will always recommend this company
Best customer service ever
Best customer service ever. Nothing is too much trouble. Brilliant
I had to contact the customer service…
I had to contact the customer service team due to an issue with the product (these things happen)
Very quickly a member of the customer service team responded and very shortly after that a resolution was found.
The experience with the Huepar Customer service team was professional and polite. Whilst I don’t anticipate any further product issues I am confident that if I have to contact customer service again any issues I have will be resolved.
The laser came on time and the huepar…
The laser came on time and the huepar team were exceptional thank you
Un SAV exemplaire !
Un SAV exemplaire !
Très satisfait du service après-vente Huepar !
Suite à un problème avec mon laser HX04CG, j’ai contacté l'équipe d'assistance Huepar et Carina Xu a été extrêmement réactive et professionnelle.
Un remplacement m’a rapidement été proposé. J’ai finalement choisi le remboursement afin d’acheter le modèle S04CG. Le remboursement a été effectué rapidement et, à ma grande surprise, Huepar m’a même laissé conserver le HX04CG avec ses accessoires !
Un service client à l’écoute, efficace et avec un vrai sens commercial. Bravo Huepar ! Je recommande sans hésitation.
I emailed about an issue I was having…
I emailed about an issue I was having and Kylin in customer service was fantastic. Prompt response time and swift resolution. 10 out of 10, would recommend!
I recently purchased a new laser level
I recently purchased a new laser level, I damaged it accidentally smashing the screen and huepar without hesitation sent a new one out. Great product and great customer service would highly recommend
contact avec l'assistance par mail
contact avec l'assistance par mail : réponse rapide et problème résolu.
matériel très pratique et efficace. matériel fiable.
I saw an ad with discounts and gifts
I saw an ad with discounts and gifts. I thought it was fake. I followed the link. I ordered and paid on the official website. Everything was delivered quickly and in full. After two years, the laser went out. I called in under warranty, and they said they'd replace it with a new one.
Service client au top !
Service client au top !
Réactivité incroyable.
Rapid service solution
I had an issue with my laser level and Huepar Canada solved that problem in a day. Such a marvelous response. I am glad that I work with that company's product. Extremely good service
5-star customer service!
Contacted customer service to inquire about a laser with a line that was getting hard to see after several months' use. I got a reply within minutes and after verifying the issue, the customer service rep arranged to ship a replacement that will arrive in a few days. 5-star customer service!
Great product and exceptional customer support
I normally don't leave previews unless they're regarding defective or deficient products and or service. In this case, I am happy to post a review that is very positive!
I ordered this Huepar laser level and used it a few times over a period of 2 months. 3 months later I went to use it again and it was not functioning. I decided I would try to contact the Huepar customer service with not much hope of getting satisfaction. I assume the issue would be deemed a customer-induced problem and there would be no help. But I thought I would give it a shot.
I found the customer support contact info and sent them an email and to my surprise I had a response within a few hours. The request was to provide the basic information regarding the purchase( serial number, order number, etc.). I provided that. And in a couple days I had a response from this customer support team stating the model I bought was no longer available and that they would supply and upgraded model free of charge which was received a few days later. Needless to say, I was very surprised and pleased with the Huepar product support. I am also happy with the device and how well it works and would recommend this or other Huepar products based on my experience.
Patient Response to a Stupid Question
I completely and stupidly confused laser receivers with laser measuring devices. The Huespar team patiently and sensitively explained my error. Good job
Ich habe nur gutes über die Marke gehört
Ich habe viel von der Marke gehört und viel und arbeite auch viel an der Arbeit damit. Daher habe ich mir auch ein läser bestellt. Ich hatte damit ein kleines problem, aber mir wurde sehr schnell und hilfsbereit geholfen.
I’m very happy with my Huepar laser…
I’m very happy with my Huepar laser level. It is a very functional, convenient, and easy-to-use tool. It has all the features I need for my work and makes many tasks much easier and more accurate.
I also had an issue with my laser level, but the customer support was excellent. Carina from the Huepar Support Team responded quickly, provided clear instructions, and arranged a replacement laser level for me.
I really appreciate the professional and helpful service. Huepar took care of the issue quickly and made sure I was satisfied with the solution.
Great laser level and excellent customer service. Highly recommended!
Prompt and curious customer service!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
