Housing 21 Anmeldelser 

This is a great place to live. You feel as if you belong from the first day.
Great manager who is , friendly,welcoming and will do what she can to make you feel comfortable.

Reported a resident at the court where my Mum lives for anti-social behaviour, nothing done, yet I was promised that this person would receive an anti-social behaviour warning for their continual hatred & aggression towards my Mum. Minority of the residents are nasty, selfish & 2 faced. Area Manager is useless. This company does not care about their residents, as long as they are getting the rent that's all they care about. Disgraceful company.

The manger has never let holly court know about tenants moving in if so they give notice to the other person who’s stuff is there and never kick out a person
When they have not any right in the matter the manger is a disgrace to holly court where some staff at holly court do in fact care weather right or wrong key works to a tenant or tho doing there work and it is towards staff they just have left it to that key work do the work
I must say one or two staff are getting my very nerve

Excellent team and facilities

The difficulty in obtaining information throughout the purchasing produce was very poor. However, the local Housing21 Manager, Michelle Linton, although being new to the post, has and continues to be very helpful and prompt in responding to all matters needing attention.

This company and its staff are doing an excellent job of caring for the residents here at Newport Court in Canterbury. It is a safe environment where regular checks on our wellbeing are made. The activities and gatherings bring together all the different characters and personalities in a warm, friendly, inviting way. Who says we oldies are boring old farts! haha

Very welcoming and friendly crew. I was extremely well looked after by everyone and helped when needed to make my homecoming as smooth as possible. I would recommend housing 21 to anyone.

I have just passed 6 months at Ebbage Court and it has been a great experience for me as I enter a new chapter of my life. The manager Doyin has been very helpful with me, answering my questions and also giving very good advice. All the tenants that I have met have been friendly, giving me tips and chatting with me when they find out that my accent is from Trinidad & Tobago.

We are so grateful that Housing 21 exists, but the process has been quite confused and we feel that communication is not brilliant.
The building is fantastic and very clean.

H21's office staff do not seem to be able to control the environment properly. Residents seem to be at each other all of the time. Eggs thrown at Residents doors, glued locks to flats and other things. Some Residents moan that they don't always feel safe and the security doors have been known to be broken, so anyone can come in.
People in this building are vulnerable and should be looked after properly

PROSPECT PLACE AND HOUSING 21 HAS A MEETING ONCE EVERY SIX WEEKS TO DISCUSS THE ANTI SOCIAL BEHAVURE THAT IS GOING ON BUT NOTHING EVER GETS SORTED THIS PLACE IS NOT A PLACE TO LIVE AVOID ANY HOUSING 21 COMPLEX.
YOU CAN READ OTHER COMPLAINTS THAT SAT DO NOT LIVE AT HOUSING 21.
I AM STILL WORKING WITH OTHER PEOPLE TO GET MY SISTER OUT.
HER HEALTH IS DETERIATING MORE AND YOU DO NOT GET ANY HELP FROM PROSPECT PLACE OR HOUSING 21 AS THEY DO NOT CARE ABOUT THE ABUSE OR ANTI SOCIAL BEHAVURE.

IF BULKY ITEMS ARE DUMPED IN BINCHAMBER OR VANDALISUM IS DONE THEY SAY THHEY WILL CHARGE ALL RESIDENTS FOR DISPOSAL AND REPAIRS, THIS IS NOT FAIR ON OTHER RESIDENTS DUE TO PAY FOR SOMEONE ELSES RUBBISH OR VANDALISUM.

I have just left Chindt Court,the scheme was overall very good,but problems with tenants and anti social behaviour led to me to leave ,one tenant was moved within the scheme despite 26 neighbour complaints,the tenant is still living there,I reported it to the LHM,but no action was taken.I left feeling quite vulnerable and disappointed I wasn't listened too.

Maria was so helpful in every way in my move she made it so smooth nothing was a problem with the transfer everyone at thel rise was so good love being here

Having been here just 2 weeks I am feeling very much at home. The Oaklands Manager has been most helpful and my new neighbour very welcoming.

Since moving into Charles Keighley Court, Wimborne our housing manager, Yvonne, has been nothing short of amazing. She is always there to help, nothing is too much trouble for her. I believe she needs some sort of recognition so I am writing this review.

Full poo about sums it up spill
for mental health issues in

Waterford Court is a good place to live. It's good points are, convenient for town and busses, large garden, feels very clean and secure. Friendly atmosphere. However we badly need a new front door which is easy to open and shut but also provides security. It would also benefit from a much larger residents sitting room. The present one is too small for any large meeting or party for all residents. Also, it would make life easier if more car parking were provided with separate parking for residents and visitors.

This post was read & ignored by H21, continues to tried 2 gain a 1 - 2 chat with me by posting awkward notes in my letter box, Jan - Feb 2024. I continue 2 keep a low profile as socially excluded & marginalised. I unblocked CEO, area manager and Ebbage Crt manger emails to just say i know what u r up to. Anymore then injunction / restraining order will b issued. Then blocked they're incoming emails

Have no reason to respond 2 cosy chat. As long as the rent and service charge is up to date and I am not committing any ASB

8th Jan 2024 I received a harassment fake rent arrears letter with statement of £1050.37 from the manager. 9 Jan 2024, Lies. This will cost H21. On 18th Jan 2024. CEO & her colleges with Ebbage court manager, sent my next door neighbour to phone or knock on my door. I was not available. On 30th Jan 2024, Ebbage Crt manager & her manager drafted a letter that they wish to arrange a meeting with me. The letter suggested a resident at Ebbage Crt had spoken with them. I unblocked their email to send all three of them a letter to warn them. If they send anymore harassing letters then i will have an injunction/ restraining drafted up & issued. I then re-blocked H21 incoming emails

Posting a review of my experience on Trust Pilot is a fundamental human right Article 10. Freedom of expression & opinion. Article 5, peace
& contacting a legal team against H21

H21 maybe controlling the residents with some constantly drinking themselves to death, but H21 cannot with me

Hate it when a hater since Nov 2022, here masquerading as a pastor, who obviously does not fear God or knows his bible. I grew up as a practising Christian and I have watched my prayers answered. 1 John 3:6 James 4:17, 1 Cor 6:18, Phil 2: 15 and Hebrews 10:26

Housing 21 must have forgotten that my official stage 2 complaint November 2023 is now in the hands of the Housing Ombudsmen., who are a legal body who communicate with Housing 21 legal team. The original complaints dates back 2022. This is unprecedented. I believe that the ombudsmen is waiting till I am out of the clutches of H21 and then they will gather the rest of the updated evidence that I have provided and then proceed. I hope that Ombudsmen throws the book at Housing 21 and then publishes their findings. The longer that I am here at Ebbage Court will only add to my remedies that would be more than what was offered by H21 and the your heavy fine, orders and recommendations. Seriously, It has taken me a while to realise that Housing 21 has acted very shady, corrupt, slippery unethical and nefarious

Michael Gove is MP for Surrey Heath and is the Housing and Communities Minister. He is aware of countless housing associations that need to be named and shamed. If you are big enough take them on, you will receive similar fictitious rent arrears letters. Otherwise, pretend that this review was all made up.
Given that on Monday 8th January 2024 they premeditated, as in planned out a letter and a rent arrears statement that was hand delivered through my letter box by Ebbage Court manger saying, please see her to discuss the arrears of £1050.37 Arrears that never existed. I will have this published with names mentioned in its entirety. This was mentioned in a recent post. The post also said that the sender returned the next day before the end of her shift to knock heavily at my door, Twice. A similar MO. I finished in saying that I will from now on if a person knocks, I will have a camcorder capturing the person behind the door as it opens. She was not pleased that I had mentioned her name in the previous post. She did not seem that bother when she published and printed my name and address without my authority in the October 2022 H21 hardcopy newsletter. This will be included in my Ombudsmen compensation

The reasons why I cannot enter into another cosy chat behind closed doors with the possibility of gaslighting , Housing 21 is still under investigation. I am being represented by a legal body. I have not clapped eyes on a H21 manager since early December 2023. If I do, I will ignore it
Meeting up could escalate the conflict or create new issues

Meeting up could compromise the evidence that I have been updating the other side

Meeting up risks complications. But then Housing 21 would already know this

I believe that H21 is stoking the fire of Ebbage Court and 21 are aware that I own a mini body cam that I attached to me. No one can see it. It records footage and sounds and deletes unwanted material. This is total legal in UK law and I am fully up to speed with GDPR and DPA

Housing 21’s recently installed CCTV due 2 the instructions of Woking Council and the local government, who are being kept up to date, hate, hostility & racism discriminatory & white supremacist towards the only resident here of colour. Many have read my reviews and it apparently has made very uncomfortable reading

well i feel that there are many issues that are missed by area managers when they visit there housing manager.
i know that the managers and office staff always knows when the area manager is coming. As we see that the court office and serounding arear are given a tidy.
May be housing 21 could send in amystery person, as this person would not be expected and they could talk to the staff/careers in private. just like the mistery shoppers sent to suppermarkets. i think that you would see problems especially at the weekends or after 6pm during the week.

I am not happy were I live it is not a place to live.
There is to many problems here.

I was put in Prospect Place by the social services not given my oppotunity to say were I live. They looked at 3 properties on homechoice and turned them down without me seeing them.
I was told I will have to stay here until I am in my box.
The staff in the office do not care and when you tell them to keep it confidencail they talk to that person and it come back at me.
I wish things can get better but it has been going on to long, nothing will change.

I am not happy in this place I live as it is not good.
You have a lot of problems here, such as knock down ginger, people trying you door handle to get in, anti social behavior, eggs or gluing your lock.

You have to keep your door locked to feel safe and be like a prisoner in your own home.
Housing 21 do nothing about it.

There is no using complaining about it as nothing changes.

The service charge is discusting . The price we pay £114 per month and it is going up again in 2024.

With the cost of living I have to try and budget my money. With this charge I have less money to by food.

I would not recommend anybody to live in this place is not a friendly place to live,

The repairs are not done quick enough and you have to wait 2-4 weeks as have been told they need to have 20 repairs before reporting.

There has been a lot of vandalism here with security doors getting damaged and it took over 4-5 weeks to get dealt with.

I feel isolated, trapped and not a human being because of all the trouble here.
I have more health problems than when I moved here with.

There is not much to do here except being indoors.
Your face has to fit.

Housing 21 is for over 55yrs old, you don't get a choice to were you live when social services are involved.
They put you in this place and don't care what you want.

Where is my human rights to choose to we're I live.
I can cope outside in a proper world, I do all my bills and cope with money I just need a little help with my disability. The social workers mess up your life and just put you we're they want when you are 55yrs old.

The only good thing at housing 21 is the care plan.