HotelPlanner.com Anmeldelser 

10.092
TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I just made reservations via landlines. The agent I spoke with, I believe her name was Jolene??. Your agent was extremely helpful professional, experienced and pleasant to speak too. If this young la... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

WAY more expensive than booking directly. Didn't acknowledge that we were Az residents and DON'T get charged the resort fee. Then, charged me $20 when I cancelled the reservation. I should have read t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Patrick Bryan did an excellent job setting up the rooms needed for the trip. Thank you Patrick for your thoughtfulness in handling the complex situation.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Rosemarie was very helpful in finding alternative hotel options when my preferred spot was booked for a last minute girls weekend. She spent a lot of time with me reviewing options and pricing and we... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Rejseselskab

Skrevet af virksomheden

HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

10 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 99 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(10.092)

3.574 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

She was excellent and gave us great…

She was excellent and gave us great help and very efficient service and got right to what we needed. Thank you so much for your assistance in making this reservation. The booking process was easy. The service was excellent.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly,
Melanie P.

Bedømt til 5 ud af 5 stjerner

Worked with me on room and fully…

Worked with me on room and fully explained the total price.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Friendly service

Friendly service. Helpful as we were new to Dothan
Quiet, cool room
Loved loved loved the comforter
Where can I get one of these.
I left a nice tip for the maids too
Thanks 👍

8. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 1 ud af 5 stjerner

I still haven't received my receipt for…

I still haven't received my receipt for my company, and they had me talking to an AI robot for 13 minutes.

8. juli 2026
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

The receipt was sent to your email again. If you have any further questions or concerns, feel free to contact us Reviews@HotelPlanner.com. We would greatly appreciate if you took the time to rescore this review!

Kindly,
Melanie P.

Bedømt til 5 ud af 5 stjerner

Adrian was great at giving me all the…

Adrian was great at giving me all the information I needed and securing a room for me!

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Kind, thorough, and professional

She was kind, patient, professional, and thorough. As being a first impression, she is a perfect representative for your company.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Cyrine went above and beyond to find me…

Cyrine went above and beyond to find me a room on a weekend that most rooms were sold out. She checked every property in the area even though the Nugget didn’t have any rooms available.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Prompt

Prompt, courteous, and fast service.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Adrian was super helpful

Adrian was super helpful. He was professional and was able to help me with my booking super efficiently

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Kelly was really kind and helpful in…

Kelly was really kind and helpful in booking my reservation and explaining the issues I was having on my end.

9. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

User friendly site

User friendly focused on what I want and found the best deals

8. juli 2026
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

Yushra every nice And helpful

Yushra every nice And helpful
With expertise mixes in

7. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 5 ud af 5 stjerner

The person Jolene helped me before and…

The person Jolene helped me before and continued the help with this booking and remembered me from before. The service and ease of booking is always a plus very good service and I appreciate them for their help

6. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 1 ud af 5 stjerner

CATHERINE mislead me with the…

CATHERINE mislead me with the information she gave me.
I thought I was calling the hotel I wanted to stay, however, I have no idea how, but my call landed at this company. The person that answered the phone pretended she worked for the hotel I was calling for. She lied by telling me the hotel is fully booked because of some kind of event taking place the weekend. Then she volunteered to help with other hotels in the area. I was surprised with her "kindness". When I asked how come, she replied "we are affiliates with other hotels in the area"
So, I asked for a hotel room in a hotel which will not be pet friendly (I have allergies) ; and free parking.
She suggested the hotel: enVision hotel Miami International Airport. I booked the room and paid (re # H18573163). Afterwards, when I called the Hotel itself, I was told that the parking will cost me $10.75 per day and the hotel is pet friendly!!! In addition, their daily rates where almost $50 less than what i was charged!!!

During the whole telephone conversation I was never told that I had called Hotel Planners. She let me believe I was speaking with my initial choice hotel reservation clerk.
BE CAREFUL OF THIS DECEITFUL SERVICE. VERY UNETHICAL PRACTICES .

7. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly,
Melanie P.

Bedømt til 3 ud af 5 stjerner

U did a good job ty

8. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly
Melanie P.

Bedømt til 1 ud af 5 stjerner

Horrible experience

Horrible experience. I asked a couple of questions regarding military discounts and price matching, and the female I spoke with was extremely rude, and was pushy throughout the whole booking process. Hopefully checking in will be a smoother process.

8. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings Marcus,

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly,
Melanie P.

Bedømt til 5 ud af 5 stjerner

Tarren was very helpful

Tarren was very helpful either my reservation—I really appreciated her handling my reservation and requests for information.

8. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly,
Melanie P.

Bedømt til 5 ud af 5 stjerner

We thoroughly enjoyed your…

We thoroughly enjoyed your establishment. The room was thoroughly expected. And it fully filled expectations. We had our little dog with us. Everything worked great. The room was clean. Everything we expected was there. We stayed from the third to the seventh and we will be back and we will stay here again probably later in the year and maybe around october, and thank you very much for everyone that works with this establishment.All of the staff and anyone connected

3. juli 2026
Uopfordret anmeldelse
HotelPlanner.com-logo

Besvarelse fra HotelPlanner.com

Greetings

Thank you for taking the time to reach out and provide us with valuable feedback!

Kindly,
Melanie P.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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