I just made reservations via landlines. The agent I spoke with, I believe her name was Jolene??. Your agent was extremely helpful professional, experienced and pleasant to speak too. If this young la... Se mere
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I just made reservations via landlines. The agent I spoke with, I believe her name was Jolene??. Your agent was extremely helpful professional, experienced and pleasant to speak too. If this young la... Se mere
Virksomheden har svaret
WAY more expensive than booking directly. Didn't acknowledge that we were Az residents and DON'T get charged the resort fee. Then, charged me $20 when I cancelled the reservation. I should have read t... Se mere
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Patrick Bryan did an excellent job setting up the rooms needed for the trip. Thank you Patrick for your thoughtfulness in handling the complex situation.
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Rosemarie was very helpful in finding alternative hotel options when my preferred spot was booked for a last minute girls weekend. She spent a lot of time with me reviewing options and pricing and we... Se mere
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HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
205 Datura St 10th Floor, 33401, West Palm Beach , USA
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
She was excellent and gave us great help and very efficient service and got right to what we needed. Thank you so much for your assistance in making this reservation. The booking process was easy. The service was excellent.

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Very helpful with making the reservations. Thank you so much.

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Worked with me on room and fully explained the total price.

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Friendly service. Helpful as we were new to Dothan
Quiet, cool room
Loved loved loved the comforter
Where can I get one of these.
I left a nice tip for the maids too
Thanks 👍

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I still haven't received my receipt for my company, and they had me talking to an AI robot for 13 minutes.

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Adrian was great at giving me all the information I needed and securing a room for me!

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She was kind, patient, professional, and thorough. As being a first impression, she is a perfect representative for your company.

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Cyrine went above and beyond to find me a room on a weekend that most rooms were sold out. She checked every property in the area even though the Nugget didn’t have any rooms available.

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Adrian was super helpful. He was professional and was able to help me with my booking super efficiently

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Kelly was really kind and helpful in booking my reservation and explaining the issues I was having on my end.

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Yushra every nice And helpful
With expertise mixes in

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The person Jolene helped me before and continued the help with this booking and remembered me from before. The service and ease of booking is always a plus very good service and I appreciate them for their help

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CATHERINE mislead me with the information she gave me.
I thought I was calling the hotel I wanted to stay, however, I have no idea how, but my call landed at this company. The person that answered the phone pretended she worked for the hotel I was calling for. She lied by telling me the hotel is fully booked because of some kind of event taking place the weekend. Then she volunteered to help with other hotels in the area. I was surprised with her "kindness". When I asked how come, she replied "we are affiliates with other hotels in the area"
So, I asked for a hotel room in a hotel which will not be pet friendly (I have allergies) ; and free parking.
She suggested the hotel: enVision hotel Miami International Airport. I booked the room and paid (re # H18573163). Afterwards, when I called the Hotel itself, I was told that the parking will cost me $10.75 per day and the hotel is pet friendly!!! In addition, their daily rates where almost $50 less than what i was charged!!!
During the whole telephone conversation I was never told that I had called Hotel Planners. She let me believe I was speaking with my initial choice hotel reservation clerk.
BE CAREFUL OF THIS DECEITFUL SERVICE. VERY UNETHICAL PRACTICES .

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Horrible experience. I asked a couple of questions regarding military discounts and price matching, and the female I spoke with was extremely rude, and was pushy throughout the whole booking process. Hopefully checking in will be a smoother process.

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Tarren was very helpful either my reservation—I really appreciated her handling my reservation and requests for information.

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We thoroughly enjoyed your establishment. The room was thoroughly expected. And it fully filled expectations. We had our little dog with us. Everything worked great. The room was clean. Everything we expected was there. We stayed from the third to the seventh and we will be back and we will stay here again probably later in the year and maybe around october, and thank you very much for everyone that works with this establishment.All of the staff and anyone connected

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.