Sammy & Thomas were so helpful towards finding what we were looking for . Nothing was too much trouble ,we found the prices very reasonable including delivery. They left you alone to look around ,b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sammy was professional and very knowledgeable on the products in store as well as payment options. Also referred a local business man for extra services. I’m over the moon with the service and my new... Se mere
Never used this company before ! But what excellent service from start to finish the man was really happy & chatty was really helpful then they had a long journey home 3hrs well done would recomme... Se mere
Virksomheden har svaret
Furniture arrived when it was specified that it would arrive the 2 men that delivered it were excellent took furniture up to the room put it where I asked them.They explained if there was anything wro... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Skrevet af virksomheden
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Kontaktoplysninger
46 County Square, TN231YE, Ashford, Storbritannien
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good company to do business with
Good company to do business with. There was some transit damage to the unit I ordered. Homeplus did not quibble in anyway and collected the unit and gave me a full refund. Although it did not work out on this occasion I would be happy to use this company again.
30. juli 2026
Besvarelse fra HomePlus Furniture
Hello David, thank you for your kind and understanding review. We’re sorry that your unit arrived with damage, but we’re pleased we were able to resolve this promptly for you with a collection and full refund.
It’s great to hear that, despite the issue, you would be happy to shop with us again. We really appreciate your support and hope to have the opportunity to serve you again in the future. Best regards HomePlus Furniture
Love the design,colour and that it…
Love the design,colour and that it comes already built. Being disabled it's worth paying extra, and i have 3 pieces in the design
11. august 2026
Besvarelse fra HomePlus Furniture
Hello, thank you so much for your wonderful review! We’re pleased to hear that you love the design and colour, and that having the furniture delivered fully assembled has made things easier for you. It’s lovely to know you now have three pieces from the range. We really appreciate your support and hope you continue to enjoy your furniture for many years to come! Best regards HomePlus Furniture
Besvarelse fra HomePlus Furniture
Hello Julie, thank you so much for your lovely review! We’re pleased to hear that you’re happy with your new bookcase and found it to be good value for money. We really appreciate you taking the time to share your experience with us. Best regards HomePlus Furniture
Very pleased with my purchase
Very pleased with my purchase, would recommend customer service were very quick at getting back to you with any queries as well
10. august 2026
Besvarelse fra HomePlus Furniture
Hello Emily, thank you so much for your lovely review! We’re happy to hear that you’re very pleased with your purchase and that our customer service team was able to assist you quickly with your queries. We really appreciate your recommendation and hope you enjoy your new furniture! Best regards HomePlus Furniture
Chairs were delivered exactly when…
Chairs were delivered exactly when expected. Really pleased with them.
28. juli 2026
Besvarelse fra HomePlus Furniture
Hello Mrs Law, thank you so much for your lovely review! We’re happy to hear that your chairs arrived exactly when expected and that you’re so pleased with them. We really appreciate you taking the time to share your experience and hope you enjoy your new chairs for many years to come! best regards HomePlus Furniture
Good quality product,delivery prompt…
Good quality product,delivery prompt but expensive.Excellent customer service.
28. juli 2026
Besvarelse fra HomePlus Furniture
Hello David, thank you for taking the time to leave us a review! We’re pleased to hear that you were happy with the quality of your furniture, the prompt delivery and the service you received from our team. We really appreciate your feedback regarding the delivery cost and will certainly take this on board. We hope you enjoy your new furniture for many years to come! Best regards HomePlus Furniture
Besvarelse fra HomePlus Furniture
Hello Gill, thank you for taking the time to leave us such a lovely review! We’re so pleased to hear you were happy with the speedy delivery and that your new furniture looks just as it did online. It’s fantastic to know you’re also impressed with the quality. We hope you enjoy your purchase for many years to come! Best regards HomePlus Furniture
Kept in touch re delivery so I knew…
Kept in touch re delivery so I knew exactly when it would arrive.
11. august 2026
Besvarelse fra HomePlus Furniture
Hello Mavis, thank you so much for your lovely review! We’re pleased to hear that you were kept well informed throughout the delivery process and knew exactly when to expect your order. We really appreciate you taking the time to share your experience with us, and we hope you enjoy your new furniture! Best regards HomePlus Furniture
The furniture is beautiful
The furniture is beautiful. Easy to order with good service. Delivery men were helpful and polite. Thank you!
13. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Michelle, thank you so much for your lovely review! We’re happy to hear that you’re pleased with your new furniture and found the ordering process easy.
It’s also great to hear that our delivery team were helpful and polite. We’ll be sure to pass on your kind comments to them.
Thank you again for choosing HomePlus Furniture and for taking the time to share your experience with us. We really appreciate it! Best regards HomePlus Furniture.
Excellent service
Excellent service. Huge choice of products in the shop. Sales assistant was very helpful in choosing the right mattress. We were kept informed on the progress of the order and delivery. 24 hrs before delivery, we were given a 2-hr delivery slot.
The delivery guys, Jim and Nick, were very friendly and helpful. They took extreme care navigating the mattress upstairs.
All in all it has been a very good experience and I highly recommend Homeplus Furniture.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello, thank you so much for your fantastic review! We’re so happy to hear that you had such a positive experience with HomePlus Furniture, from choosing your mattress in-store through to the delivery.
It’s great to hear that our team kept you informed throughout and that Jim and Nick took such great care when delivering your mattress upstairs. We’ll be sure to pass your kind comments on to them.
Thank you again for your recommendation and for taking the time to share your experience with us. We really appreciate your support! Best regards HomePlus Furniture
Brilliant drivers
The wrong piece of furniture had been put in the van. Jim and Nick spotted the mistake and went out of their way to rectify it. Couldn’t be more pleased.
13. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Debbie, thank you so much for your wonderful review! We’re pleased to hear that Jim and Nick spotted the mistake and went above and beyond to put things right for you.
We’ll be sure to pass on your kind comments to them. It’s great to hear that their efforts made such a positive difference.
Thank you again for your understanding and for taking the time to leave us such lovely feedback! Best regards HomePlus Furniture
Communication was sketchy, delivery drivers unhelpful
Communication was sketchy! Delivery considering the cost & the fact all products showed as "in stock" was slow. Delivery drivers were not the most helpful - telling my disabled wife they were going to leave the furniture in the garden when we live in a bungalow modified [ wide doors] with all round disabled access [ no steps etc], it was less effort to place the products inside. It wasn't until she told them it would be further to leave it in the garden than carry it less than 10 meters from the van to the bedroom ! On the plus side the furniture is a reasonable quality and well packaged.
4. august 2026
Besvarelse fra HomePlus Furniture
Hello Mr Lunn,
Thank you for your feedback.
We are very sorry to hear about your experience. Most importantly, the way your wife was treated during the delivery is absolutely unacceptable and does not reflect our usual standards.
Our estimated delivery time is up to 10 working days, and your order was delivered within this timeframe. Each order is individually inspected before dispatch to ensure it arrives in perfect condition. However, we recognise that our communication could have been clearer throughout the process.
We appreciate your positive comments regarding the quality and packaging of the furniture. A member of our customer service team will contact you directly to discuss your delivery experience and work to put things right.
Should you require any further assistance please do not hesitate to get in touch.
Thanks,
HomePlus Furniture
The furniture is well made and looks…
The furniture is well made and looks nice.
The delivery guys went out of their way to be helpful.
And when I needed to chat on the phone to anyone, they were all very friendly and extremely helpful
4. august 2026
Besvarelse fra HomePlus Furniture
Hello Janice, thank you so much for your lovely review! We’re happy to hear that you’re pleased with the quality and appearance of your furniture. It’s also great to hear that our delivery team went above and beyond to help, and that you found our team friendly and helpful.
We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Besvarelse fra HomePlus Furniture
Hello Aylen, thank you so much for your wonderful review! We’re so happy to hear that you’re pleased with the quality of your furniture and that you had an excellent delivery experience. We really appreciate you taking the time to share your feedback with us. Best regards HomePlus Furniture
The furniture is good quality and it…
The furniture is good quality and it arrived when I was told it would. Some of the items were out of stock when I ordered them and they phoned to see if I wanted the in-stock items delivered immediately or wait for the whole order to be delivered at the same time. The staff I spoke to were very helpful.
4. august 2026
Besvarelse fra HomePlus Furniture
Hello Ann, thank you very much for your lovely review!
We’re happy to hear that you’re pleased with the quality of your furniture. We’re also pleased our team could contact you regarding the out-of-stock items and give you the flexibility to choose how you wanted your delivery arranged.
thank you for taking the time to share your experience and for your kind comments about our team. We really appreciate your support! Best regards HomePlus Furniture
Sandra was great
Sandra was great, really helpful. Lovely furniture would highly recommend
8. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Melanie, thank you so much for your lovely review! We’re happy to hear that Sandra was so helpful and that you’re pleased with our furniture. We really appreciate your kind words and recommendation, and we’ll be sure to pass your feedback on to Sandra. Best regards HomePlus Furniture
Just built a Marlborough gas lift…
Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spoke to Vicky who was extremely helpful and patient with my questions and got everything sorted for me. Great service and fantastic customer service from Vicky at Homeplus furniture. Many thanks. Thoroughly recommend them.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Jon, thank you so much for your fantastic review! We’re happy to hear that you’re so pleased with your Marlborough gas lift storage bed and the quality of the furniture.
It’s also great to hear that Vicky was able to assist you and was so helpful and patient with your questions. We’ll be sure to pass your lovely feedback on to her.
Thank you for your kind words and recommendation.
Best regards HomePlus Furniture.
I ordered a sample of the furniture I…
I ordered a sample of the furniture I was looking at and it was sent out straight away . Thank you so much .
I shall be putting an order in
30. juli 2026
Besvarelse fra HomePlus Furniture
Hello Emma, thank you so much for your lovely review! We’re pleased to hear that your sample arrived quickly and that it has helped you with your decision. We really appreciate you considering us for your furniture purchase and look forward to welcoming your order! Best regards HomePlus Furniture
Delivered on time
Delivered on time. Great communication leading up to delivery time. Good looking product.
28. juli 2026
Besvarelse fra HomePlus Furniture
Hello Alan, thank you for your lovely review!
We’re so pleased to hear that your order arrived on time and that you were happy with the communication throughout the delivery process. It’s great to know you’re happy with your new furniture and its appearance.
Thank you for choosing us, and we hope you enjoy your purchase for many years to come. We look forward to welcoming you back again in the future! Best regards HomePlus Furniture.
Great Customer Service
Great customer service from the new Maidstone store and from Nick and Jacob who delivered the table and chairs to us. The excellent quality of the furniture and the great customer service will keep me coming back to buy more from you. Thank you so much
3. august 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Mark, thank you so much for your review!
We're happy to hear that you received great customer service from our new Maidstone store, as well as from Nick and Jacob during your delivery. We'll be sure to pass your kind comments on to them, they'll be thrilled to know they made such a positive impression.
It's great to hear that you're so pleased with the quality of your table and chairs, and we're especially grateful that your experience has given you the confidence to shop with us again in the future. Best regards HomePlus Furniture
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.