Sammy & Thomas were so helpful towards finding what we were looking for . Nothing was too much trouble ,we found the prices very reasonable including delivery. They left you alone to look around ,b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Never used this company before ! But what excellent service from start to finish the man was really happy & chatty was really helpful then they had a long journey home 3hrs well done would recomme... Se mere
Virksomheden har svaret
Furniture arrived when it was specified that it would arrive the 2 men that delivered it were excellent took furniture up to the room put it where I asked them.They explained if there was anything wro... Se mere
Virksomheden har svaret
Ordered a larder cupboard online which had some damage not spotted until couriers had left. However the after sales service was exemplary, everyone I dealt with in the team was responsive and helpful,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Skrevet af virksomheden
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Kontaktoplysninger
46 County Square, TN231YE, Ashford, Storbritannien
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It is by far the most affordable furniture seller
It is by far the most affordable furniture sellers in Kent if not in the UK. Prices are unmatchable and also the availability to purchase and deliver to your house is insane.
Rachel the manager made our experience so smooth and I’d rather support a family business over a chain company
Highly recommend
2. september 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello George, thank you so much for taking the time to leave such a great review!
We’re pleased to hear that you found our prices competitive and that the delivery service made your experience so easy. It’s especially lovely to hear your kind words about Rachel, we’ll be sure to pass these on to her.
As a family-run business, we really appreciate your decision to support an independent company. Your recommendation means a great deal to our whole team.
Thank you again for your support, and we hope you enjoy your new furniture! Best regards HomePlus Furniture
Easy order process followed up by…
Easy order process followed up by telephone to arrange delivery. The delivery was on time and made by very helpful staff.
26. august 2026
Besvarelse fra HomePlus Furniture
Hello, thank you so much for taking the time to leave us a review! We’re pleased to hear that you found the ordering process easy and that our team kept you updated by telephone to arrange your delivery.
It’s great to hear that your delivery arrived on time and that our delivery team were so helpful. We really appreciate you sharing your experience.
Best regards HomePlus Furniture
Fabulous mirror we love it thank you
Fabulous mirror we love it thank you
Excellent service
Well packaged
25. august 2026
Besvarelse fra HomePlus Furniture
Hello, thank you so much for your lovely review! We’re pleased to hear that you love your new mirror and that it arrived safely and well packaged.
It’s also great to hear you were happy with the service you received. Thank you for choosing us, and we hope you continue to enjoy your beautiful new mirror!
Best regards HomePlus Furniture
Customer service is amazing
Customer service is amazing. The staff is very friendly and supportive. The furniture is excellent. I have never gone elsewhere.
2. september 2026
Uopfordret anmeldelse
Besvarelse fra HomePlus Furniture
Hello Mohd, thank you so much for your wonderful 5-star review! We’re so happy to hear that you’ve had such a positive experience with our customer service and that our team have been friendly and supportive.
It’s great to know that you’re so pleased with the quality of our furniture and that you continue to choose HomePlus Furniture. Your loyalty means a great deal to us.
Thank you again for your kind words and continued support!
Best regards HomePlus Furniture
A great little cupboard
A great little cupboard. It arrived well packaged and in perfect condition.
It’s well made and very solid with a good sized drawer. Would have given 5 stars but the colour was more orange than I expected but even so it’s perfect for what I want.
25. august 2026
Besvarelse fra HomePlus Furniture
Hello Roxane, thank you so much for taking the time to leave us a review! We’re happy to hear that your cupboard arrived well packaged and in perfect condition, and that you’re pleased with the quality, solid construction and generous drawer.
We’re sorry to hear that the colour was more orange than you expected, but we’re really pleased that it’s still perfect for what you wanted. We do offer free colour and wood samples on our website, which can be helpful when choosing a finish, as colours can vary depending on lighting and surroundings.
Thank you again for your feedback and for choosing us! Best regards HomePlus Furniture
Nice product
13. august 2026
Besvarelse fra HomePlus Furniture
Hello Nick, thank you so much for your lovely review! We’re happy to hear that you’re pleased with your furniture and that you’re happy with the product.
Thank you for choosing us! Best regards HomePlus Furniture
Very efficient delivery service. Once the order was being processed then…
Once the order was being processed then it was great service. They were on time and very helpful. The waiting time was from the actual ordering to the start of delivery process did take longer than I had thought it would.
1. september 2026
Besvarelse fra HomePlus Furniture
Hello Penny, thank you for taking the time to leave us a review! We’re really pleased to hear that once your order was being processed, you received great service and that our delivery team was punctual and helpful.
We’re sorry to hear that the waiting time felt longer than expected. We do aim to deliver all orders within 10 working days, and we appreciate your patience while your order was being processed and prepared for delivery.
Thank you again for your sharing your experience. Best regards HomePlus Furniture
Besvarelse fra HomePlus Furniture
Hello Chris, thank you so much for your 5-star review! We’re happy to hear you were so pleased with both the quality of your furniture and the service you received.
Your kind words mean a lot to our team. Thank you for choosing us.
Best regards HomePlus Furniture
Great from start to finish
Really happy with my purchase. I pre-ordered a chest of drawers and two beside tables. They arrived before the estimated delivery date and the delivery company used were amazing. Super friendly and they carried the furniture to the top floor (I live in a town house) I wouldn’t have ever been able to carry them upstairs. The furniture is perfect too, and was packed very well. Highly recommend homeplus furniture.
25. august 2026
Besvarelse fra HomePlus Furniture
Hello Laurie, thank you so much for your wonderful review! We’re pleased to hear that you’re so happy with your chest of drawers and bedside tables, and that they arrived ahead of schedule.
It’s also fantastic to hear that our delivery team were so friendly and helpful, especially with carrying everything up to the top floor! We really appreciate your kind words and recommendation. Best regards HomePlus Furniture
Very good communication and service.
Very good communication and service.
Excellent delivery service, delivered with care.
22. august 2026
Besvarelse fra HomePlus Furniture
Hello George, thank you so much for your lovely review! We’re pleased to hear that you were happy with the communication and service, and that your delivery arrived safely and with care. We really appreciate your kind feedback and hope to welcome you back again soon! Best regards HomePlus Furniture
Absolutely exceptional quality…
Absolutely exceptional quality furniture. Ordered online but spoke to Vicky who was very helpful and knowledgeable. Was a bit nervous buying such a lot of furniture having not seen it in person but fears were allayed when it arrived. Outstanding and really well packaged. Delivery was fantastic too. Both Delivery staff were helpful and put a particular heavy item upstairs in a bedroom for me. Would not hesitate to recommend!!
7. august 2026
Besvarelse fra HomePlus Furniture
Hello Sandra, thank you so much for such a fantastic review! We’re so happy to hear that you were pleased with the quality of your furniture and that everything arrived safely and was well packaged.
We’re especially pleased that Vicky was able to help and reassure you before placing your order. We completely understand that ordering a large amount of furniture online without seeing it in person can feel like a big decision, so it’s great to hear that your concerns were put at ease once everything arrived.
We’ll also be sure to pass your kind comments on to our delivery team. Thank you for recommending us. Best regards HomePlus Furniture
Prompt service
Prompt service when I couldn’t accept delivery , very polite and efficient.
19. august 2026
Besvarelse fra HomePlus Furniture
Hello Elaine, thank you for your lovely review! We’re pleased to hear that you found our service prompt, polite and efficient when rearranging your delivery.
We really appreciate you taking the time to share your experience and hope you enjoy your furniture!
Best regards HomePlus Furniture
Love my Gloucester railings set
Love my Gloucester railings set, delivery was efficient, and communications
17. august 2026
Besvarelse fra HomePlus Furniture
Hello Riley, thank you so much for your lovely review! We’re pleased to hear that you love your Gloucester railings set and that you were happy with the delivery service and communication throughout.
We really appreciate you taking the time to share your feedback and hope you continue to enjoy your new furniture.
Thank you for choosing us!
Best regards HomePlus Furniture
Great Quality Products at Competitive Price
Website is easy to navigate, customer service responded in good time to email queries, delivery was on time and quality of goods is exceptional and in line with expectations.
We had to wait for a restock of the Winchombe bedside tables but it was worth the wait as it was over £100 saving vs buying from The Cotswold Company for the same item.
Have recommended to family and would buy from here again.
4. august 2026
Besvarelse fra HomePlus Furniture
Hello Rachel, thank you so much for your fantastic and detailed review! We’re happy to hear that you found our website easy to navigate, our customer service helpful, and your delivery experience smooth. It’s especially great to hear that you’re so pleased with the quality of your Winchcombe bedside tables and felt they offered excellent value for money.
We appreciate your patience while waiting for the restock, and we’re glad you felt it was worth the wait!
Thank you for recommending us to your family and for choosing us. We look forward to welcoming you back again in the future.
Best regards HomePlus Furniture.
Great items, expensive yet poor delivery
Got a free colour / wood sample sent to my house to confirm it was to our taste. It was then very easy to purchase the furniture online. It all arrived well within the expected delivery time frame with a nominated date if delivery. The delivery service was shockingly bad with furniture boxes falling over each other in the back of the van as they clearly hadnt been stacked properly or strapped down. They had to empty half of the van on my driveway to get to my items. Thats said, despite significant cosmetic damage to the packaging, the furniture was in mint condition when I unpacked them. For £65 delivery they didn't even unpack them or take the packaging with them, a mere dump and run.
3. august 2026
Besvarelse fra HomePlus Furniture
Hello Boydd, we’re pleased to hear that you found our free colour and wood sample service helpful, that ordering online was straightforward, and most importantly, that your furniture arrived in perfect condition despite the damage to the packaging.
We are very sorry to hear about your experience with the delivery itself. We understand how concerning it must have been to see the furniture boxes moving around in the back of the van and to have the van partially unloaded on your driveway. This is certainly not the standard of service we expect from our delivery partners, and we will raise your comments with our courier team.
Regarding the packaging, our delivery team do not remove the packaging. Customers are asked to retain the original packaging in case they subsequently change their mind or if there are any issues with the furniture and it needs to be returned. The original packaging is required to ensure the furniture can be safely collected and transported.
We’re glad that, despite the delivery experience, your furniture itself arrived in mint condition and that you are happy with it.
Thank you again for your honest feedback and for choosing us. Best regards HomePlus Furniture.
Quality Furniture
Beautiful, solid piece of furniture. Well made. Good communication. Delivery service excellent too.
12. august 2026
Besvarelse fra HomePlus Furniture
Hello Susan, thank you for your lovely review! We’re so pleased to hear that you’re happy with the quality and craftsmanship of your furniture, as well as the communication and delivery service.
We really appreciate your kind feedback and thank you for choosing us. We hope you enjoy your beautiful new piece of furniture for many years to come! Best regards HomePlus Furniture
Communication
Communication. Is the key very friendly delivery men.this company I would recommend.I have not used the furniture yet so I can't give a full review but so far very happy.
14. august 2026
Besvarelse fra HomePlus Furniture
Hello Marie, thank you so much for your lovely review! We’re pleased to hear that you’ve been happy with the communication and that our delivery team were friendly and helpful.
We really appreciate your recommendation and hope you’re just as pleased with the furniture once you’ve had the chance to use it.
Thank you again for choosing us! Best regards HomePlus Furniture
Lovely unit.
I love the larder unit but would have liked the delivery men to have unpacked it as part of the service.
12. august 2026
Besvarelse fra HomePlus Furniture
Hello Lesley, thank you for your lovely review! We’re pleased to hear that you love your larder unit.
We’re sorry to hear that you would have preferred the delivery team to unpack the unit for you. Our delivery team do not remove the packaging, as customers are asked to retain it in case they subsequently change their mind or if there are any issues with the item and it needs to be returned. The original packaging is required to ensure the furniture can be safely collected and transported.
We really appreciate your understanding and thank you again for choosing us. We hope you enjoy your new larder for many years to come. Best regards HomePlus Furniture
Excellent quality furniture
Excellent quality furniture, I love it. Packaging was very well done, delivery guys were great.
12. august 2026
Besvarelse fra HomePlus Furniture
Hello Jeni, thank you so much for your lovely review! We’re happy to hear that you’re so pleased with the quality of your furniture and that everything arrived safely. It’s also great to hear that you were happy with the packaging and delivery service.
We really appreciate you taking the time to share your experience and hope you enjoy your furniture for many years to come! Best regards HomePlus Furniture
Good company to do business with
Good company to do business with. There was some transit damage to the unit I ordered. Homeplus did not quibble in anyway and collected the unit and gave me a full refund. Although it did not work out on this occasion I would be happy to use this company again.
30. juli 2026
Besvarelse fra HomePlus Furniture
Hello David, thank you for your kind and understanding review. We’re sorry that your unit arrived with damage, but we’re pleased we were able to resolve this promptly for you with a collection and full refund.
It’s great to hear that, despite the issue, you would be happy to shop with us again. We really appreciate your support and hope to have the opportunity to serve you again in the future. Best regards HomePlus Furniture
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