Homebase - Cannock Anmeldelser 

134
TrustScore 4.5 ud af 5

4,4

The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Se mere

Bedømt til 3 ud af 5 stjerner

My kitchens not even 3 years old yet and I can see im going to need multiple repairs done very soon. Not a patch on Howdens


Virksomhedsoplysninger

  1. Marked for byggematerialer
  2. Butik med badeværelsesudstyr
  3. Gør det selv-butik
  4. Møbelforretning
  5. Havecenter
  6. Køkkenindretningsbutik

Homebase

Skrevet af virksomheden

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktoplysninger

  • The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Storbritannien

  • 0345 640 7114

4,4

Fremragende

TrustScore 4.5 ud af 5

134 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 43 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(134)

727 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Julie in Cannock served me today

Julie in Cannock served me today! I always come to Homebase because the customer service is the best. No questions ever too daft and always happy to help. Homebase in Cannock is always my go to for home decorating, diy and craft supply needs!

7. august 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Charger missing from item

4. august 2024
Uopfordret anmeldelse
Homebase - Cannock-logo

Besvarelse fra Homebase - Cannock

Hi Wayne​, 

Thanks for your feedback. We’re sorry for any disappointment caused! We've spoken to the store and they've confirmed they've been in touch with you and resolved directly. If you need any further support, please let us know 😊 

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

New kitchen

A HUGE thank you to Darren Dutton who sat with me and designed my new kitchen. Very polite and patient, really looked after me. Recommended kitchen fitters Stefan and Mick. Very hard working professional men absolutely over the moon with my kitchen. They also recommended a plasterer Gordon who did a fantastic job on the ceiling and walls. Highly recommended these guys.

22. juli 2024
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Using click and collect- help loading item in car (or not)

Using click and collect, my item was brought on a trolly and handed to me. Only when I got to my car did I see it was over 76Kg. It was a struggle for me and my wife to load it. An offer from the young assistant should have been made.
Only the previous day we purchased a garden table and chairs set and whilst heading for the checkout an older assistant offered to help load it in the car, we didn't need any help but the offer was nice.
Maybe it's a generational thing but the young lad should have offered to help with such a large heavy item.
One for you to bear in mind for the future.

27. juli 2024
Uopfordret anmeldelse
Homebase - Cannock-logo

Besvarelse fra Homebase - Cannock

Hi Anthony,

We always aim for great service, so we're sorry to hear you've had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Bedømt til 3 ud af 5 stjerner

Delivery times

Ordered on line for collection the next day Saturday.
Rang shop on Monday and they said would look into in.
Staff member rang back later to tell me it would be in store later that day, which it was.
No issues with staff, just the promise of next day collection.

23. juli 2024
Homebase - Cannock-logo

Besvarelse fra Homebase - Cannock

Hi Robin​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your delayed delivery to store! We'll ensure this is passed over to our courier to review further. Please reach out if you need any further support.

Thanks,
Team Homebase

Bedømt til 5 ud af 5 stjerner

Excellent service

From ordering to collection everything was so straight forward. Your staff at the Cannock branch were excellent. They help me carry and lift the heavier items to my car. Thank you

26. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Good service

Good service, the two lady's (Brooke and Kristina) helped me workout which paint base would work best and served us quickly.

Thank you.

26. juli 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

fantastic as always

fantastic as always. Mia & Cristina helped me find everything I needed fantastic service thank you very much 😊

18. juli 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I purchased a cordless hedge trimmer by…

I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed there were remains of leaves on the unit itself. It had took me 25mins to get to the store & the same to get back due to high volume of traffic, I then had to repeat the journey to return to the store with the hedge trimmers. After being kept waiting for another 20 minutes in the store while they tracked down a replacement I left the store with my NEW hedge trimmer’s. A-most unsatisfactory experience for a simple click & collect item.

13. juli 2024
Uopfordret anmeldelse
Homebase - Cannock-logo

Besvarelse fra Homebase - Cannock

Hello Neil,

Thank you for taking your time to leave a review. We have passed your feedback to the store manager to look into this further and offer re-training to our Click&Collect staff. We're sorry that you were inconvenienced on this occasion.

Kind Regards

Team Homebase

Bedømt til 5 ud af 5 stjerner

They were so happy and helpful one of…

They were so happy and helpful one of your staff took time to help us find the right soil and pot for our roses she was a delight and all the staff were just lovely it makes you want to go back we live in Stafford and we went to the Cannock because we bought some outdoor garden furniture there but we will go back because they were so lovely well done to your company best wishes Carol cooper

18. juni 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere