First visit to Cannock store as I’m out… First visit to Cannock store as I’m out of town. Very helpful lady on the telephone checked stock for me, so traveling was worth it. Got there and She (Julie... Se mere
Lokation
Skift lokationThe Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP Cannock, Staffordshire, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order processed quickly. 1 item not in stock but got a phone call to advise and refund arranged automatically. Easy click n collect process- order ready on trolley (many bags of compost) so much quick... Se mere
I purchased a cordless hedge trimmer by using click & collect. On opening the box when I got home it was clear that the said item was a returned item the blades were marked the trimmer was scuffed the... Se mere
Virksomheden har svaret
Went to buy a hedge trimmer (bosch as was only brand made somewhere other than China!). Displayed trimmer had a big hole smashed in the box. Found a young chap and asked him if they had another one i... Se mere
Virksomhedsoplysninger
- Marked for byggematerialer
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Møbelforretning
- Havecenter
- Køkkenindretningsbutik
Om Homebase - Cannock
Skrevet af virksomheden
Homebase
Skrevet af virksomheden
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktoplysninger
The Orbital Retail Centre, Voyager Drive, Cannock, WS11 8XP, Cannock, Staffordshire, Storbritannien
- 0345 640 7114
4,6
Fremragende
133 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 13 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
First visit to Cannock store as I’m…
First visit to Cannock store as I’m out…
First visit to Cannock store as I’m out of town. Very helpful lady on the telephone checked stock for me, so traveling was worth it. Got there and She (Julie) had put my items to one side. So grateful for her help. Still service with a wonderful smile and optimistic outlook I wish you well
8. januar 2025
Uopfordret anmeldelse
I went in today and was so disappointed…
I went in today and was so disappointed to see all of the signs saying it was closing. This has been my favourite store for many years as the staff are always so cheery and helpful. Julie at the checkouts always has a lovely smile and a bit of banter and is so knowledgeable. I’m sure any employer would be happy to have her as a member of their staff. I wish all of the staff there good luck for their futures.
20. november 2024
Uopfordret anmeldelse
Christmas tree prelit
Brought a christmas tree online on the Sunday and had text next morning after 10am ready to collect , very prompt went to check out there it was waiting great service.
11. november 2024
Uopfordret anmeldelse
I went in to the Homebase store in…
I went in to the Homebase store in cannock - a lady called I think Holly (on my receipt) but not sure - she helped me as I had made a mistake on my online order - she got someone else over and really made me feel comfortable and not awkward - this is such good service to me as not great at IT - a young lad called Taylor also was very helpful a really good experience - just hope I have ladies name correct - also I think maybe her line manager deserves a mention as well between them nothing was too much trouble thank you
9. november 2024
Uopfordret anmeldelse
Black and decker multi tool
Staff very polite and helpful and got item for a really good price
3. november 2024
Uopfordret anmeldelse
Item good but staff rude busy chatting…
Item good but staff rude busy chatting with each other no hello or goodbye very rude
4. november 2024
Uopfordret anmeldelse
Besvarelse fra Homebase - Cannock
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
FIVE STAR CUSTOMER EXPERIENCE
Once again a five star customer experience at Cannock HOMEBASE, having purchased a number of items via Zoe (who was as warm and welcoming as ever) I had to return one of the items a couple of days later as it was faulty.
I was warmly welcomed by YAS and JASON.
Jason went on to deal with the issue, he was understanding, caring and very professional at no time making me feel uncomfortable with regard to returning the item.
I have visited this branch for over thirty years and have always had a good customer experience and in my view the current team are a:
GREAT ASSET to HOMEBASE
13. oktober 2024
Uopfordret anmeldelse
Homebase stocks what others don't
Quick, friendly service. And Homebase stocks what others don't.
19. oktober 2024
Uopfordret anmeldelse
Excellent Customer Service
Julie was very helpful. I had called the Cannock store earlier in the day to enquire whether the same batch of tiles I already had, was still available in store. I needed a few extra boxes of tiles to complete a project. Julie kindly advised I come to the store and have a look. She then helped me find the correct batch of tiles and assisted with carrying them to the till. This was excellent and much appreciated customer service. Thank you.
16. oktober 2024
Uopfordret anmeldelse
Easy and quick transaction
14. oktober 2024
Uopfordret anmeldelse
Prompt and friendly service
11. oktober 2024
Uopfordret anmeldelse
Fast efficient on click and collect
Fast efficient on click and collect. and good prices in store
10. oktober 2024
Uopfordret anmeldelse
Went to Orbital branch and needed…
Went to Orbital branch and needed assistance as couldn't find what l needed. Both Holly and Zoe went out of their way to check stock and go to stockroom to get item. They were both very friendly and helpful. Thank you both
8. oktober 2024
Uopfordret anmeldelse
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