We did have some issues with the first product that we received. However, I contacted customer service and they were very helpful getting the problem resolved. We flew the new drone for the first time... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Batteries never got out of customs in China. Wouldn’t refund purchase even at 5 weeks late and multiple emails telling me to be patient. Then told me to contact US postal service to change destination... Se mere
Virksomheden har svaret
The order took awhile to get here, presumably because it was coming from China. The parts I needed to repair my HS360S were exactly what I needed and was able to install them myself.
I love my Holystone drone. I ordered extra batteries. Werent in country but came faster than expected
Virksomhedsoplysninger
Skrevet af virksomheden
To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid at all cost…
Do not bother there customer service is garbage i had a hs175 only wanted to buy a new motor but they was not intrested there message was please buy from anouther site my advice save your money till you can afford a dji
Great product I’m a beginner and have…
Great product I’m a beginner and have wrecked it a lot in my house just playing around and it has never had anything break off and I mean I’m really rough with it
This ia a MAJOR P.O.S
This is a MAJOR P.O.S. drone for people who can't afford a real drone and have to settle for this crap!
I do not blame the customers, but I blame the company who falsely advertise this piece of excrement drone.
I bought this, for what I thought was a deal. But, after flying it a couple of times, the damn thing wouldn't fly one beautiful sunny morning. I tried everything....from the circus pairing and calibrating to on/off, wi-fi, app, batteries, settings, you-name-it. Dumb thing wouldn't fly and I broke it into a thousand pieces (which actually gave me great comfort and closing!). Don't waste your time and money with this P.O.S. wannabe drone trash!
Just got the Holy stone hs720e at the…
Just got the Holy stone hs720e at the end of January and I would just like to say how amazed I am at the quality of the drone considering I only paid £263 off Amazon, even comes with a top quality case and two batteries, been out flying a few times now and the drone is really easy to fly
and the initial set up is straightforward, just take your time, make sure you calibrate it probably before every session and always make sure you have at least 7 satellites or more, the camera is again for the money really good, well done Holy stone.
I would like to brag about this company…
I would like to brag about this company !! Every time I have a problem with something they help me to the max there a awesome company and great drones thank you again Ley for your assistance yours truly James Vanslyke
DON’T BUY FROM HOLY STONE
DON’T BUY FROM HOLY STONE
Holy stone DOES NOT have “ customer support “ they are TRAINED to find a loophole in order to NOT uphold their products warranty, and DON’T support SMALL BUSINESS !!! STAY AWAY FROM THEM !!! And save headaches and aggravations.
74th birthday present Holy Stone 720e
My wife treated me to the Holy Stone 720e drone for my 74th birthday in January after giving her some broad hints :) The overall quality and build of the drone I find to be of a high spec, quite robust. Calibrating and linking the units took me a couple of goes, but no real problem, (I should have read the instruction book properly). I have managed to get a few flights in between snow showers, cautiously using the "beginners" settings which i would advise for any newbee. The last flight I had I removed the "beginners" setting, WOW what a different flight experience, breathtaking performance with added bonus of high res video footage. Highly recommended, well worth the price.
Sehr gut
Sehr gut
Einfach Super
Super Fotos und Aufnahmen ich bin sehr zufrieden
I had the hs720E 2 days
I had the hs720E 2 days took it up to 80 meters lost power on the drone not the hand set it fell out of the sky like a stone at a distance completely lost site of it it did not return home can not find it anywhere what a wast of £300 that was so angry
Failed on the warranty side of a major fault !
Failed on the warranty side of a major fault! , i flew my drone on the hour of midnight on 31st dec 2020 80ft to 100ft around about in an open space no trees just hovering watching the fireworks but the video was to dark to record ,. then i lost all controls and it fell to the ground and smashed 2 of the rotary arms , a major fault happened . and holystone wouldnt do anying about it not happy i lost alot of money ., just to be told they cant do anything !!!!!
I cannot say a bad word against holy…
I cannot say a bad word against holy stone, bought the HS120d for my son for Christmas, it had a small issue with the camera glitching once it got about 20 metres away. Emailed HS and got a great response and they sent out a replacement drone free of charge. So nice to see a company nowadays taking such good care of their customers. Well done HS. 👏🏻
Drohne HS 161 best
Mit der Drohne HS 161 habe ich nur gute Erfahrungen gemacht. Sie verfügt über eine sehr gute Kamera und hat 1080p das ist eine sehr gute Auflösung. Die drohne verfügt auch über 3 schnelle Geschwindigkeitsstufen.
Holy Stone HS720E 4K Drone
I have been looking for a drone that has good quality video performance and found this drone is excellent. The drone comes fitted with a SONY video camera and fitted with a SD card slot for onboard storage. You get live video feed whilst flying and a zoom function on the Ophelia app.
The drone comes fitted with GPS that enables follow me, orbital function and follow coordinate path. I would recommend flying where GPS signals are good.
The video file format is mp4 1080 @ 60fps and 4K.
The transmitter comes with all the controls for - motor enable, auto take off to 1m, return to home, gimbal control etc.
The drone has two ultra bright LEDs fitted on the underside to assist auto landing.
This drone is so easy to fly and has given me many hours of flying pleasure.
The following is the latest email I've…
The following is the latest email I've had from Holystone. Every time you deal with a different person. This is infuriating as i have now email over thirty times.
Hi ,
Thank you for contacting us .
May I know what can I do for you ?
Best regards
Ada
I just got my hs 720 and its the best…
I just got my hs 720 and its the best drone I ever owned to service was fast and delivered early thanks holy stone your the best in the business I recommend you to all my friends
If considering buying a drone give these guys a chance..
I recently purchased a drone from holy stone via Amazon UK.
I had a bad experience with my drone on my 1st flight outside which I am convinced was not my fault, I wasn't really expecting much of a reaction from customer services but they were absolutely fantastic.
They didn't quibble because I didn't actually ask anything of them, but they immediately offered to replace my drone free of charge.
As a beginner it won't be long before I am in the market for a better drone and I will certainly be looking at purchasing from Holy Stone again.
Great product and better customer service.
Just got the Holy stone hs720 what a…
Just got the Holy stone hs720 what a great bit of kit absolutely love the thing easy to fly just take your time and landing is no problem set it up right and it will land itself and the camera is amazing.
Having problems with tap to fly on my…
Having problems with tap to fly on my HS720 , it’s never worked.
I have been back and forth with customer email , one every 24 hours , but just going round in circles. I have a different person email every day and they don’t read the thread as quite often I get asked the same questions or asked to send a video in of the problem! .
So far it’s been 3 weeks and nothing sorted just an email every day .
Great drones. Great customer sevice.
Amazing how different people have different experiences. I have had a few drones from Holystone and I have found their customer service amazing. They sent me a drone to 'test' which I lost. Ooops. I contacted Holystone to see if they would give me a discount off buying another one. They just sent me another one no argument. Thank you June Yang. Great company, great drones. (just a word of advice. Spend a bit more and get one with G P S. You get what you pay for.
Lost drone in first flight ...
Lost drone in first flight .... I want refund but they won’t give one .... I am a experienced drone pilot but they obviously sent me a defective item since drone just took off on me without me directing it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








