Holy Stone Anmeldelser 

Used hs 440,now on hs175 d and looking forward to get better drone.They all fantastic and so easy to use.

Bought one for my husband. The controller stopped working and he can no longer fly the drone, which is a shame because he really liked it.
We have both attempted to contact the customer services but no reply to our emails.

I cannot fault the drone itself but it's early days!!
My gripe is with Customer Services. Although polite they are seriously incompetent.
The user manual states the Statement of Compliance can be obtained from their site and gives the address. Unfortunately 'Access is Forbidden', so I PM'd them on Facebook requesting they send me the statement.
Now, this is where the fun starts -
They reply asking me to send them 'a copy of the contents'. What does that even mean!
'What part of the user manual where it says Certificate of Compliance. Can I see it?'
So I take a photo of the page in the manual (not easy holding a tiny manual with one hand and trying to photo the page clearly with the other hand!) and send it to them giving the page number too.
After a few minutes they reply with a spiel of how to register the drone with the FAA.
Again, I respond stressing I want the Statement of Compliance, and NOT instructions on how to register the drone. I even direct them to where it is stated on the page in the photo.

Well, quelle surprise! No response!

Update - Holy Stone replied with a copy of the Certificate of Compliance, so all is good.

One thing that bothers me though is the drone is the very short warranty period, only activated by Holy Stone if the drone is bought from Amazon.

Well I have to back up on this review. Upon my first test flight everything worked great without the use of any of the GPS or automatic flight plans. So here is what happened. I started out by conducting the preflight checklist and performing the synchronization of the drone. I connected my phone to both the app and the Wi-Fi. I setup a little landing pad and set up the drone for take off. I hit the takeoff button the drone raised about 4 feet and hovered. I brought it back down for a landing, opened up the phone holder and installed my phone. Checked the camera operation and then started a new flight. I pressed the take off button and ran the drone through a few maneuvers just checking operation and control. All seemed great, so I brought the drone back in for a landing. After figuring out a flight plan best suited for the pictures and video I wanted I began my flight. The first thing I did check the number of GPS signals I had (18). I chose the circle around automatic flight which started out well, and then the drone just took off side ways. I had zero control of the drone at this time. Since the camera was still working I was able to locate the drone. After looking over the drone for damages and cleaning it up I set up for another test run paying close attention to the number of GPS again (18). I hit the takeoff button and immediately the drone took off side ways. Again I go and retrieve the drone clean up up check for damages. This time I shut down the drone, turning everything off and then start all over with the set up process. Again I place the drone on the launch pad checked the GPS still (18). I hit the take off button and yet again the drone takes off sideways uncontrollable. I cleaned up the drone packed it back up and reached out to Holy Stone after waiting a week I still have not heard for them. I decided to change my review and I am going to return the done. I guess it’s time to start looking again.

I am very pleased with this drone. Being the first drone of ever operated this was a great choice. Within ten minutes of opening my package I was setup and flying. I do have to admit the batteries did need to charge overnight before I began the setup. This drone has a GPS that will help with a flight outdoors but I wanted it for pictures and videos inside my projects. So my first flight was without the use of GPS and completely perfect. I would suggest this drone to all who are looking or thinking about getting one.

It's crap losing gps out off my control crashed to the ground and there customers service crap to keep get ignored

Exactly as described ? No MUCH better than described !!
So easy to fly. I bought this as a replacement for my las drone which I lost. This drone with its GPS system gives me more confirdence to fly and the return home button is a godsend. The picture was so much clearer than I imagined it would be.
Take off is super easy and after a tiny bit of trimming hovers beautifully
Would give 10 stars. Highly reccommened

After many months wanting a drone for my business needs. I finally decided to purchase one and after checking out the capabilities of many decided the the HS720 had many of the features of more expensive drones but at an affordable price. I'm am not a professional photographer but am satisfied that the HS720 will do what I need.

HS100G was given this my first drone has a gift and all is good just that the flying time is too short so would need extra batteries but has a first starter done all good

I recently purchased a Holy Stone 720 G drone. It came in a very nice case and everything was packaged very well. The instruction manual was user friendly and easy to follow. I had no difficulty in setting things up. I had no previous drone flying experience but my first flight was very successful. It was very easy to operate and my flight was flawless. The GPS works very well and it also does well in moderate wind conditions. In my opinion this is a very good drone and good value for the money. Being a beginner I would highly recommend the 720G for anyone who is looking for a starter drone at an affordable price.

Die Drohne fliegt manchmal echt toll, genau so wie sie sollte. Man kann sich aber nicht darauf verlassen. Genauso oft ist sie nicht zu kontrollieren. Das grösste Problem ist aber die App. Wenn's mal funktioniert macht ein sehr gebildeter Mensch ein Update und nichts geht mehr. Schade.

GARBAGE!!!! Hastn't worked since DAY 1!! Does not calibrate, loses GPS signal constantly, the app crashes all the time. I've yet to have a successful flight. Don't waste your money - HS175D...I purchased it online through Wal Mart. very frustrating..

Purchased the Holystone hs720e and it's a great beginner drone. Have flown it into branches (my fault) and was okay. I think it's a robust, though little drone.
Very pleased with mine

Purchased the Holy stone HS175D drone. As a 70 year old and a complete novice with drones I could not be more pleased. I previously bought a cheap drone from China. A complete load of rubbish and waste of money. The Holy stone drone is well worth the extra money. After a few crashes all I have had to is replace a few propellers and spares were included. It flies great and really pleased with the video quality. Highly recommended.

I’ve owned three HS720 drones And, to be honest, 2 of them literally flew away not returning to home as I thought once the signal was lost or anything. Very disappointed and what can I do about it nothing I guess so beware every one, the return to home feature is def not a fail safe

Drone defective on 3rd use. Now unable to use. Have tried to contact customer care with no reply. Avoid this company

I received my HS110G as a Christmas present .
Value for money is an understatement.
This drone does everything and more.
The user guide was easy to download and simple to follow… I was up and running in minutes with a little added help from the online video.

As a society, we tend to be quick to complain, but remain silent when things go well. Allow me to step forward: I had a relatively minor issue with a relatively inexpensive Holy Stone camera drone. An HS340, $60 MSRP. Holy Stone responded within 1 hour; within 1 day they had decided to send me a new drone and controller, and over a period of 1 week, when it arrived, we had exchanged 21 emails, most just making sure I was okay with their decision. THIS is how a business is run. I only wish Holy Stone was in the next level of drones, competing with the Mavic Air 2s, Mavic 3, EVO II and the like. I would never go anywhere else. Well done, Holy Stone. Keep it up.

I bought a drone from this company for my father for xmas. He had a few teething problems with the drone at first but after recieving lots of knowledge and support from Holy Stone in the United States my father is thoroughly enjoying flying the drone. Thank you Holy Stone.

Habe im ebay shop holy stone deutschland eine HS720E gekauft, die nicht richtig funktionierte (kein stabiler Flug, kein stabiles Schweben). Auch hier wurde ein Video vom Flugverhalten gefordert, das ich bereitgestellt habe. Mit viel Mühe dann das Vorgängermodell (HS 105) als Ersatz bekommen. Auch dieses Gerät funktionierte nach kurzer Zeit nicht mehr: keine RC Steuerung mehr, d.h. Flyaway und Crash. Der Support reagiert nicht mehr auf meine E-Mails. Habe damit EUR 300 für ein schlechtes Produkt, schlechte Software und schlechten Service in den Sand gesetzt.

Customer Service 0 stars: ape grade.
I made a purchase and I noticed right after the payment that they only ship to the US (damn autofill and google chrome). So, I write 5 seconds after the purchase asking to cancel the order or - if possible - ship to another country (Sweden).
They do not reply for 3 days, and when they reply the product was already shipped to an address that of course does not exist.
Then I ask a refund, because obviously the item will return and on top of that they could save shipping costs if they looked at the email within 24h.
The person at the customer service says that they cannot refund, and they ask me if I can go to pick it up at the given address.
YES! OF COURSE I BOOK A FLIGHT TO TRAVEL TO THE USA TO AN INEXISTENT ADDRESS TO COLLECT A 50 BUCKS DRONE.
Epic Fail.
I opened a dispute on paypal, granted after 24h. I am getting a refund.
The drone is a HS210, fun object, good product.