Hollands Country Clothing Anmeldelser 

4.408
•
TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Superb product quality and genuinely exceptional customer service. The rare thing of an internet seller with a telephone number for customer service that gets answered immediately and the easiest si... Se mere

Bedømt til 5 ud af 5 stjerner

So nice to be able to easily contact a human team-member and get a useful response rather than an AI assistant with a generic answer! Ballistic fleece arrived today, looks as shown on the pho... Se mere

Bedømt til 5 ud af 5 stjerner

Outstanding service from start to finish & nothing was too much trouble on the phone with the questions I had. Will definitely be purchasing again from them.

Bedømt til 5 ud af 5 stjerner

Their service is excellent. The item I ordered arrived in two days. It was too big so I returned it free of charge requesting a smaller size. That too arrived in two days. Good stuff Holland.

Virksomhedsoplysninger

  1. Tøjbutik

Skrevet af virksomheden

https://hollandscountryclothing.co.uk/ Hollands Country Clothing has been in business for over four decades, having been started by Malcolm Holland back in 1978. The store is a family-run establishment that is known for its collection of high quality country clothing. It offers customers an array of clothing and accessories that range from everyday farm workwear to classic country tweeds. As the fourth generation farmer, Malcolm had a deep understanding and appreciation for rural life which he wanted to share with his customers. Today, this ethos continues on as Hollands Country Clothing resells the best country brands from around the world such as Aigle, Alan Paine, Hoggs of Fife, Musto, Deerhunter and Harkila. These brands have become synonymous with quality, high-performance, and the traditional country look – ideal for any occasion or weather condition! At Hollands, customer satisfaction is our top priority. We understand that sometimes things don’t work out as planned and we want to make it right for our customers. That’s why we offer a hassle-free return policy on all purchases within 90 days of the original purchase date. If you are ever unsatisfied with your purchase from Hollands, simply contact us and let us know what happened so we can take care of it quickly and efficiently. We will do whatever it takes to ensure your satisfaction, whether that means issuing a refund or exchanging the item. Our friendly customer service team is always here to help make sure you get what you need in a timely manner. For more information about great offers and more, follow us on Facebook and Instagram For customer inquiries please email: info@hollandscountryclothing.co.uk


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 94 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,4

Alle anmeldelser

(4.408)

242 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Be careful when ordering and paying for…

Be careful when ordering and paying for the £6.99 1-2 day delivery. They reckon that means it’s 1-2 delivery when dispatched from there warehouse which took them 5 days to dispatch it, never heard of that before, would have just opted for the free delivery after ordering over £100 worth of items

10. august 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Aaron,

Thank you for your feedback.

We're sorry to hear you have not had a positive experience.

The dispatch timeframe for each item is shown on the product page, at checkout, and in the order confirmation email. Express delivery applies from the date an order is dispatched.

Your order has a 3-5 working day dispatch time and is due to leave us shortly. We appreciate your order, a member of our team is also going to reach out to you via email.

Thank you for your patience and understanding.

Kind regards,
Hollands Country Clothing.

Bedømt til 5 ud af 5 stjerner

Ordering problem

Had a problem with not being sure if my order had been registered.After sending an email I was sent a reply within hours that sorted the problem Great polite company

12. august 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

do not pay for express delivery as its not express they only post it when they want not so you have it in 1-2 days might take them days weeks or months before they even dispatch it

company not bothered will not use again, paid for express delivery after 2 days asked them for tracking was then sent it only to say they had only now posted it after chasing them. no point paying for express delivery as they only decide to post it when they want. items will now miss my dads birthday even though i paid for the extra posting which was pointless phoned customer service the man i spoke too could not give a dam and was not helpful and didn't care.

further to your reply the dispatch details were not on the website and only showed once it took you 2 days to dispatch, also the postage was only refunded after this trust pilot review as the man i spoke too on the phone was not bothered and very unhelpful

5. august 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Rebecca,

Thank you for your feedback.

We are sorry to hear you have not had a positive experience with Hollands.

Your order has an estimated dispatch time of 1-2 working days, which is separate from the express delivery service you requested at the checkout. Dispatch timeframes are listed on all our product pages, at checkout and again on your order confirmation.

Your concerns were promptly escalated to management by the advisor who handled your call. Following a further review, we also refunded your delivery fee as a goodwill gesture, as you were disappointed.

Kind regards,
Hollands Country Clothing

Bedømt til 1 ud af 5 stjerner

Waited to weeks for my order to be told…

Waited to weeks for my order to be told they didn’t have it in stock.

30. juli 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi William,

Thank you for your feedback.

We are so sorry to hear you have not had a positive experience.

We are pleased to confirm that your order was successfully dispatched and has since been delivered. I can also see that you have spoken to one of our customer service agents Hannah and a successful resolution has been found.

If you need anything further please don't hesitate to contact us.

Kind regards,
Hollands Country Clothing

Bedømt til 1 ud af 5 stjerner

I ordered these items for my dad’s 60th…

I ordered these items for my dad’s 60th birthday a week in advance and paid an extra £6.99 for express delivery. The order was not dispatched and still hasn’t been sent.

I spoke to Abe, who said the express delivery charge would be refunded, but then changed the delivery time back to 5–7 days. This completely defeats the point of paying for express delivery, and the items will now be too late for the occasion.

Shocking customer service and a very disappointing experience.

28. juli 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Kelly,

Thank you for your feedback.

We're sorry to hear that you haven't had a positive experience with Hollands.

Your order has an estimated dispatch time of 4–7 working days, which is separate from the express delivery service selected at the checkout. Dispatch timeframes are listed on all our product pages, at checkout and again on your order confirmation.

As your order qualified for free delivery, we were happy to refund your delivery charge as requested. However, as your order is still within the estimated dispatch timeframe, we're unable to offer a delivery refund while also shipping your order on the express delivery service.

If you have any further questions about your order, we're happy to help.

Kind regards,
Hollands Country Clothing

Bedømt til 5 ud af 5 stjerner

Customer service is second to none

Customer service is second to none. Replies to emails within a few minutes even on Sundays regardless or the time. Excellent selection and good prices.
I would recommend giving them a go. I will certainly be using them again.

25. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

What a complete farce of a store - Delay after delay, never in stock.

What a complete farce of a store. Goods advertised at reasonable prices but when ordered they are never in stock. Ordered some clothing for my holiday with 4 weeks to spare and still they were unable to fulfil any order with excuse after excuse about goods not in stock, even though I only ordered items that were listed 'in stock'. I'm now forced to go and try and source elsewhere and cancel my orders.. How long until the refunds arrive? If they arrive? I will certainly update this when they do. Last order from me, this company needs to catch up with this millennia. A four week delivery time is simply unacceptable.

As an update, they did at least refund immediately after cancellation so slightly less angry! But Hollands!!! Don't promise what you can't deliver on... How to really annoy people!

11. juli 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Tim,

Thank you for your feedback.

We are sorry to hear you had a problem with your order.

Unfortunately while processing your order, we were made aware of a stock delay which meant we were unable to dispatch it when expected. We understand how frustrating this is, and apologise for the inconvenience caused.

I can see the order has now been cancelled and a full refund was issued promptly after the request was actioned.

Kind regards,
Hollands Country Clothing

Bedømt til 1 ud af 5 stjerner

For an item in stock in the warehouse

For an item in stock in the warehouse, a processing time of up-to ten days, then delivery time; is simply unacceptable.

10. juli 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Colin,

Thank you for your feedback.

We are sorry to hear you have not had a positive experience with Hollands.

The dispatch times for our items are listed on the product page, at checkout, and again in your confirmation email. As these timeframes didn’t suit your needs, I can see your cancellation request was processed a member of our team after the request was received.

If you need any further assistance, please let us know.

Kind regards,
Hollands Country Clothing

Bedømt til 5 ud af 5 stjerner

My fault and they still helped. Wonderful people.

There was a minor hiccup with my order (on my end entirely). The long and the short of it is that there was a delay in shipping due to the error. Their support team went above and beyond from their end in order to do everything they could to resolve this for me as quickly as possible. They were very kind and patient, couldn't ask for better service. And all of this happened on a Sunday. Not many do customer support on a Sunday. Their responses were usually within 15 minutes. On a Sunday. This is what the customer is looking for.

5. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have not received my order

I have not received my order. I have contacted customer services and still heard nothing since they were checking into it.

14. juni 2026
Uopfordret anmeldelse
Hollands Country Clothing-logo

Besvarelse fra Hollands Country Clothing

Hi Kristyn,

Thank you for your feedback.

We're sorry you've experienced an issue with your order.

Your order failed our automated age verification checks, we attempted to contact you by email to request ID. Unfortunately, the email address on your order was incorrect, and we tried to reach you by phone following this.

Due to a system error, the email you sent us was not escalated to our team. We sincerely apologise for this and are investigating the issue to help prevent it happening again. I can confirm your order has now been cancelled and refunded as requested.

Kind regards,
Hollands Country Clothing

Bedømt til 5 ud af 5 stjerner

The Tweed shooting vest

The Tweed shooting vest, I ordered, was a present, for someone, it was of a great quality, but it was not what they wanted , so i contacted them for advice no problems just got straight to it and helped me out. Fantastic service a great Family business, SHOP local FAMILY business, better service.

30. juni 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere