Superb product quality and genuinely exceptional customer service. The rare thing of an internet seller with a telephone number for customer service that gets answered immediately and the easiest si... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So nice to be able to easily contact a human team-member and get a useful response rather than an AI assistant with a generic answer! Ballistic fleece arrived today, looks as shown on the pho... Se mere
Outstanding service from start to finish & nothing was too much trouble on the phone with the questions I had. Will definitely be purchasing again from them.
Their service is excellent. The item I ordered arrived in two days. It was too big so I returned it free of charge requesting a smaller size. That too arrived in two days. Good stuff Holland.
Virksomhedsoplysninger
Skrevet af virksomheden
https://hollandscountryclothing.co.uk/ Hollands Country Clothing has been in business for over four decades, having been started by Malcolm Holland back in 1978. The store is a family-run establishment that is known for its collection of high quality country clothing. It offers customers an array of clothing and accessories that range from everyday farm workwear to classic country tweeds. As the fourth generation farmer, Malcolm had a deep understanding and appreciation for rural life which he wanted to share with his customers. Today, this ethos continues on as Hollands Country Clothing resells the best country brands from around the world such as Aigle, Alan Paine, Hoggs of Fife, Musto, Deerhunter and Harkila. These brands have become synonymous with quality, high-performance, and the traditional country look – ideal for any occasion or weather condition! At Hollands, customer satisfaction is our top priority. We understand that sometimes things don’t work out as planned and we want to make it right for our customers. That’s why we offer a hassle-free return policy on all purchases within 90 days of the original purchase date. If you are ever unsatisfied with your purchase from Hollands, simply contact us and let us know what happened so we can take care of it quickly and efficiently. We will do whatever it takes to ensure your satisfaction, whether that means issuing a refund or exchanging the item. Our friendly customer service team is always here to help make sure you get what you need in a timely manner. For more information about great offers and more, follow us on Facebook and Instagram For customer inquiries please email: info@hollandscountryclothing.co.uk
Kontaktoplysninger
Disley Hall Farm, Corks Lane, SK12 2DA, Disley, Storbritannien
- 0161 524 3548
- info@hollandscountryclothing.co.uk
- www.hollandscountryclothing.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good quick reply to question.
Good quick reply to question.
Have now ordered.
Great service received by Holland’s…
Great service received by Holland’s country clothing. I definitely recommend them.
Great service and extremely helpful
Great service and extremely helpful
I made an enquiry regarding shoe sizes…
I made an enquiry regarding shoe sizes and I was promptly answered with the correct information. Very happy with how quickly I received the information and will go on to order the boots in question. Thank you
Be careful when ordering and paying for…
Be careful when ordering and paying for the £6.99 1-2 day delivery. They reckon that means it’s 1-2 delivery when dispatched from there warehouse which took them 5 days to dispatch it, never heard of that before, would have just opted for the free delivery after ordering over £100 worth of items

Besvarelse fra Hollands Country Clothing
Keenly priced and delivered promptly.
Keenly priced and delivered promptly.
A wide range of goods on offer including many top brands and excellent customer service.
Ordering problem
Had a problem with not being sure if my order had been registered.After sending an email I was sent a reply within hours that sorted the problem Great polite company
Attractive range of offerings
Great website, attractive range of offerings, competitive pricing, friendly and efficient customer service
do not pay for express delivery as its not express they only post it when they want not so you have it in 1-2 days might take them days weeks or months before they even dispatch it
company not bothered will not use again, paid for express delivery after 2 days asked them for tracking was then sent it only to say they had only now posted it after chasing them. no point paying for express delivery as they only decide to post it when they want. items will now miss my dads birthday even though i paid for the extra posting which was pointless phoned customer service the man i spoke too could not give a dam and was not helpful and didn't care.
further to your reply the dispatch details were not on the website and only showed once it took you 2 days to dispatch, also the postage was only refunded after this trust pilot review as the man i spoke too on the phone was not bothered and very unhelpful

Besvarelse fra Hollands Country Clothing
Waited to weeks for my order to be told…
Waited to weeks for my order to be told they didn’t have it in stock.

Besvarelse fra Hollands Country Clothing
I ordered these items for my dad’s 60th…
I ordered these items for my dad’s 60th birthday a week in advance and paid an extra £6.99 for express delivery. The order was not dispatched and still hasn’t been sent.
I spoke to Abe, who said the express delivery charge would be refunded, but then changed the delivery time back to 5–7 days. This completely defeats the point of paying for express delivery, and the items will now be too late for the occasion.
Shocking customer service and a very disappointing experience.

Besvarelse fra Hollands Country Clothing
Customer service is second to none
Customer service is second to none. Replies to emails within a few minutes even on Sundays regardless or the time. Excellent selection and good prices.
I would recommend giving them a go. I will certainly be using them again.
What a complete farce of a store - Delay after delay, never in stock.
What a complete farce of a store. Goods advertised at reasonable prices but when ordered they are never in stock. Ordered some clothing for my holiday with 4 weeks to spare and still they were unable to fulfil any order with excuse after excuse about goods not in stock, even though I only ordered items that were listed 'in stock'. I'm now forced to go and try and source elsewhere and cancel my orders.. How long until the refunds arrive? If they arrive? I will certainly update this when they do. Last order from me, this company needs to catch up with this millennia. A four week delivery time is simply unacceptable.
As an update, they did at least refund immediately after cancellation so slightly less angry! But Hollands!!! Don't promise what you can't deliver on... How to really annoy people!

Besvarelse fra Hollands Country Clothing
For an item in stock in the warehouse
For an item in stock in the warehouse, a processing time of up-to ten days, then delivery time; is simply unacceptable.

Besvarelse fra Hollands Country Clothing
Very good to deal with.
My fault and they still helped. Wonderful people.
There was a minor hiccup with my order (on my end entirely). The long and the short of it is that there was a delay in shipping due to the error. Their support team went above and beyond from their end in order to do everything they could to resolve this for me as quickly as possible. They were very kind and patient, couldn't ask for better service. And all of this happened on a Sunday. Not many do customer support on a Sunday. Their responses were usually within 15 minutes. On a Sunday. This is what the customer is looking for.
I have not received my order
I have not received my order. I have contacted customer services and still heard nothing since they were checking into it.

Besvarelse fra Hollands Country Clothing
The Tweed shooting vest
The Tweed shooting vest, I ordered, was a present, for someone, it was of a great quality, but it was not what they wanted , so i contacted them for advice no problems just got straight to it and helped me out. Fantastic service a great Family business, SHOP local FAMILY business, better service.
Great Customer Service
I needed to swap some trousers and Abe went above and beyond to help me out great Customer Service 👍
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