Bestilte et cover 10/6 idag 30/6 har jeg stadig ikke modtaget det. Har forsøgt at tage kontakt til kundeservice, som blev ved at stille spørgsmål til om der står navn på min postkasse. Ja, det gø... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Anmeldelser i korte træk
Oprettet med AI baseret på nylige anmeldelser
Det, folk taler mest om
Anmeldelser, der former dette resumé
Bestilte det nye puffy case. Kvaliteten var dårlig, det samlede skidt og smuldrede meget. Kundeservice var meget hjælpsomme og tilbød først en erstatning og senere pengene retur.
Virksomheden har svaret
Startede dårligt med at jeg fik leveret et forkert cover (både i model og farve) men efter jeg skrev til support var de meget hjælpsomme og det rette er på vej uden at jeg skulle sende det gamle retur... Se mere
Virksomheden har svaret
Da coveret skuffende nok var flækket flere steder og kun var under et år gammel,, Henvendte jeg mig til firmaet. De reagerede hurtigt og sendte et nyt med det samme. Tak for God service
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re experts in crafting premium phone cases and accessories (100% vegan, of course) that don’t just protect your tech — they elevate your style. Because let’s be honest, your phone is more than just a device — it’s a fashion statement. We’re on a mission to make sure you’re always dressed in the latest trends, seamlessly blending tech and style.
Kontaktoplysninger
Birger Svenssons väg 34b, 432 40, Varberg, Sverige
- www.holdit.com
3,2
Middel
1 t anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Bestilte et cover og trods lidt lang ventetid, kom præcis det cover jeg havde bestilt
5. august 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Clara,
Thank you for your nice review, we are happy that you are satisfied with your purchase! If you have any questions or concerns, you are always welcome to contact our customer service.
Have a continued nice day!
/Holdit, Alice 💜
Ingen pakke
Det er nu snart to uger siden jeg bestilte et cover (pengene er gået igennem) og fik en ordre bekræftelse og leveringsbetingelse dagen efter har stadig ikke modtaget min pakke, når jeg går ind i postkort appen er ordrenummeret ugyldigt har prøvet at kontakte kundeservice men har intet svar fået.
18. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Sofie,
We are sorry that you have not yet received your order! If you have chosen delivery with Postnord, then unfortunately the package is not traceable. But that should not be a problem.
I can't see any email from you in our inbox, so we kindly ask you to try contacting us again via the contact form in the bottom right corner of the website. We will help you further so that you receive your order as soon as possible.
Have a nice day!
/Holdit, Alma 💜
Absolut ingen stjerner
Havde jeg bare læst på trustpilot først så havde jeg ikke bestilt.
Jeg bestilte d.20. juli, har modtaget 8 mails, trukket pengene på min konto d.25.7. Jeg har stadig ikke modtager mit cover og panser glas. Ja, jeg bestilte ved Post Nord. Nu er jeg nød til at købe noget midlertidigt- jeg kan kunne give absolut ingen stjerner til denne shop.
20. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Berit,
We are sorry that you have not yet received your order! If you have chosen delivery with Postnord to Denmark, the delivery time is 3-6 working days. So if you placed the order on July 20, the order will be sent on the first working day, Monday, July 23.
So today is the 6th working day and you should receive your order at any time.
If you have any questions or the delivery time is longer than expected, please contact our customer service and they will help you further.
Have a nice day!
/Holdit, Alice 💜
Wauw for en lang leveringstid…
Wauw for en lang leveringstid…. Har nået at modtage 6 pakker med samme leverandører i mellemtiden. Alt for langt tid for en webshop, der tilbyder alm. levering til Danmark… Det er nu 2 uger siden pengene blev trukket.
15. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Julie,
We are really sorry that the delivery time was longer than expected for you, we apologize for that! Unfortunately, sometimes delays can occur that we unfortunately cannot foresee, but we always do everything we can to ensure that our customers receive their orders as quickly as possible.
If the delivery time is much longer than expected, please contact our customer service and we will of course help you with your order.
Wish you a nice day!
/Holdit, Alma💜
Besvarelse fra Holdit
Hi Mette,
Thank you for your nice review, we are happy to hear that you are satisfied! If you have any questions or concerns, just contact our customer service, and we will help you.
Have a nice day!
/Holdit, Alice 💜
Aldrig før har jeg haft så dårlig en…
Aldrig før har jeg haft så dårlig en oplevelse med Holdit. Jeg bestilte mit cover og panserglas for 2 uger siden og har endnu ikke modtaget min pakke. Pengene er trukket, og har ikke mulighed for at komme i kontakt med kundeservice, hvilket jeg ikke kan forstå.
6. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Emma!
Thank you for your review.
When ordering with Post Nord the delivery time is 3-7 working days, which means that it's still on its way to you 💜 We do of course hope that you receive it as soon as possible! If not, you can just get back to us again and we will of course help you further.
Have a nice day! / Filippa, Holdit
Det er en uge siden jeg bestilte min…
Det er en uge siden jeg bestilte min pakke. Pengene er blevet trukket. Jeg kan ikke spore min pakke og jeg får ikke noget svar fra selskabet
11. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi!
We're really sorry for keeping you waiting. We apologize for the delay and any trouble this has caused. Could you please email us your order number at customerservice@holdit.com? We'll jump on this right away and update you as soon as we can. 💜
Have a nice day! / Alice, Holdit
Silikone cover passer ikke ordentligt…
Silikone cover passer ikke ordentligt på telefonen, gaber øverst og nederst, har haft det i to dage og der er allerede kommet en skade på mit panserglas fordi coveret ikke beskytter telefonen øverst.
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Pernille,
We really apologize for this and of course the phone case should have a better fit than that.
We kindly ask you to contact our customer service with a picture of your phone case and your order number, and we will help you further with this as soon as possible.
Have a nice day!
/Holdit, Filippa 💜
Køb ikke din vare på dette web-site
Køb ikke din vare på dette web-site - jeg har bestilt og betalt et cover, men det er aldrig kommet.
4. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Else,
We are sorry to hear that you have not received your order! Of course, we always make sure that our customers receive what they have ordered, so we kindly ask you to contact our customer service if you are still missing your order, and they will help you further.
Wish you a nice day!
/Holdit, Alice 💜
Gid jeg kunne give en stjerne
Gid jeg kunne give en stjerne!
Jeg har bestilt et cover, hvor pengene er trukket for længe siden men ingen pakke. Har skrevet en mail og kontaktet jer på Instagram, hvor der ingen respons er. Useriøst!
2. juli 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Stine,
We are very sorry that you have not yet received your order! I see that we have replied to you via email and given you an update on the status of your delivery.
As you have chosen delivery with Postnord, the delivery is unfortunately not traceable, but it should not be a problem and you should receive your order anytime now. Delivery time with Postnord is usually 3-7 working days.
Feel free to contact our customer service again if you have more questions and we will help you as soon as possible.
Have a nice day!
/Holdit, Wilma 💜
Lang leveringstid og fejl
Vil anbefale at købe jeres cover et andet sted. Meget lang leveringstid. Ventede 11 dage på at få mit cover, og man kan ikke tracke pakken under forsendelse. Jeg fik heller ikke en mail om at min ordre var sendt. Modtog mit cover beskadiget. De beklagede og sagde de ville sende et nyt uden jeg skulle sende det gamle tilbage. Måtte dog ende med at sende en opfølgende mail eftersom jeg ikke havde modtaget det nye efter 14 dage. Her svarede de flere dage efter og sagde pakken var mistet i posten. Her pr dagens dato (1. jul.) har jeg ikke modtaget et nyt cover efter at have købt coveret tilbage d 2 juni, og kan kun se frem til at de vil sende et nyt, men med den tidligere erfaring har jeg ikke det nye cover på under 14 dage fra nu.
2. juni 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Lucas,
We are very sorry that there was a delay in your delivery and that the wrong product was delivered, of course this is not how it should be.
There are several different delivery methods to choose from when you place your order, I can see that you have chosen shipping with Postnord and this delivery method is then also not traceable and takes the longest time of all options. If your order does not show up after x number of days, just contact us and we will make sure it works out for you.
I can see in our conversation with you that your replacement order is currently on its way to you with Bring and we have made sure that the correct product has now been sent out, we are very sorry that it was the wrong item.
If you have any more questions, just contact our customer service again, we will of course make sure everything is resolved for you.
Have a great day!
/Holdit, Alice 💜
Mit cover kom aldrig....Jeg bestilte et…
Mit cover kom aldrig....Jeg bestilte et cover, pengene er trukket, men coveret er aldrig kommet. Jeg har skrevet en mail og spurgt hvor min pakke er blevet af, men jeg har ikke fået et svar. Jeg købte coveret d. 7/6 og det er nu den 18/6. Det er simpelhel for dårligt. Specielt når de ikke engang svarer. LAD VÆR MED AT KØBE FRA DET HER FIRMA. Jeg er så træt af det...havde sådan glædet mig til at få cover...
:-(
18. juni 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Lærke,
We sincerely apologize for the inconvenience and for not receiving your order on time! I can see that we have been in contact with you via our customer service email, where we explain that it seems there has unfortunately been a slight delay in delivery.
Unfortunately, sometimes delays can occur that we cannot foresee, but we always try to ensure that you receive your order as soon as possible.
Should you still not have received your package, please contact us again and we will of course help you and make sure it works out for you.
Have a nice day!
/Holdit, Filippa 💜
En stjerne fordi
En stjerne fordi, man ikke kan lave en anmeldelse uden. bestilte et cover for snart 3 uger siden der ikke er kommet. Har nu skrevet en mail til kundeservice ang manglende levering, den er simpelhen forsvundet når jeg trykker ind på den. Hold jer langt væk fra dette firma
12. juni 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Stephanie,
We are very sorry to hear that you have not received your order! I can see that you placed your order on 4/6 and when you contacted our customer service your order had a slight delay, we are very sorry about that.
Unfortunately, there can be delays in delivery that we cannot foresee, but we always make sure that you receive your order as soon as possible.
If you still haven't received your order, please contact us via our customer service and we will help you further.
Wish you a nice day!
/Holdit, Filippa 💜
Cover kom aldrig
Hej, jeg bestilte et cover for omkring 3 uger siden, hvorefter pengene blev trukket, men jeg har hverken modtaget en mail om at varen er afsendt og derfor heller ikke fået varen.
14. maj 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Andrea,
We sincerely apologize for not receiving your order or delivery confirmation! When your order leaves our warehouse, you should of course always receive a delivery confirmation, unfortunately it seems that we have had technical problems with these mailings and that in some cases they have not been sent, sorry for that.
When your order is sent with Postnord, the delivery is unfortunately not traceable, but we always make sure that you receive your order. If you still have not received your order, please contact our customer service and they will help you further.
Have a nice day!
/Holdit, Filippa 💜
Pengene trukket, men ingen vare afsendt!!!!!’
Jeg bestilte et cover den 2/6-24 og skrev til kundeservice den 5/6-24, da jeg endnu ikke havde modtaget en mail om at min pakke var afsendt. Det skulle den iflg. deres hjemmeside have været den 3/6-24.
Nu er det så den 6/6-24 og pengene er trukket, men jeg har hverken fået en mail vedr. afsendelse eller svar fra kundeservice.
Lad for jeres egen skyld være med at handl her!!!!!!
6. juni 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Lene,
We are very sorry that you did not receive your delivery confirmation or a response from us in time, of course a delivery confirmation should always be sent out automatically when your order leaves our warehouse, but we seem to have had technical problems with these mailings that made them fail.
I can see in our system that your order was sent out the day after your order was placed, but since your delivery confirmation did not reach you, we understand that this was confusing for you and we apologize for that.
We hope you have now received your order, if you have any other questions, please contact us again and we will help you as soon as possible!
Wish you a nice day,
/Holdit, Filippa 💜
Sindssygt dårlig kvalitet
Sindssygt dårlig kvalitet. Har et cover med silikone på som er gået løs flere steder og ellers er forsvundet. Hjørnerne er også gået løs og flapper og så er coveret knækket på midten to steder, på trods af coveret aldrig har været af telefonen i det halve år jeg har haft det… er meget skuffet. Covers fra Temu holder bedre.
1. juni 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Stine,
We really apologize for what has happened to your phone case, of course our silicone cases should be of a much higher quality than that.
We kindly ask you to contact our customer service with a picture of your silicone case and your order number, and they will help you with this.
Wishing you a great day ahead!
/Filippa, Holdit💜
Bedste cover på markedet
Bedste cover på markedet.
Min vare kom efter 10 dage. Lidt lang ventetid men den kom dog. Holdit svarede hurtigt på min mail omkring lang leveringstid så alt i alt et fint firma.
24. september 2023
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Thomas,
Thank you for your nice review! We are very happy that you are satisfied with your purchase and our service.
Should you have any other questions, you are always welcome to contact our customer service, and they will be happy to help you.
Have a wonderful day!
/Alice, Holdit💜
Dårlig kvalitet
Elskede mit cover men nu efter cirka en måned er det gået i stykker i begge sider.
Elsker deres farver men kvaliteten er simpelthen bare ikke i top.
15. maj 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Maja,
We are very sorry for what has happened to your phone case, of course it should not break from normal use after such a short time.
We ask you to contact our customer service with a picture of your phone case, and they will help you further as soon as possible.
Have a great day!
/Holdit, Lina 💜
Vare aldrig kommet
Kan meget godt lide deres vare, men de ting jeg har bestilt denne her gang, de er aldrig kommet, så vil ikke anbefale at man køber tingene fra deres egen hjemmeside.
Bestilte tingene d. 30 april, og har idag d. 15 maj stadig ikke fået dem, og skulle have brugt det til en gave
29. april 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi there,
We sincerely apologize for the delay in the delivery of your order! We always send out the packages from our warehouse as soon as possible and then give out the delivery time given to us by the shipping company.
Unfortunately, sometimes there can be delays that we cannot foresee, but we always make sure that you receive your order.
If you still haven't received your package, please contact our customer service and they will help you with this.
Have a nice day!
/Holdit, Alice 💜
Dårligt
Coveret går meget nemt i stykker og leveringstiden er vildt lang ikke en god oplevelse overhovedet.
12. april 2024
Uopfordret anmeldelse
Besvarelse fra Holdit
Hi Anna!
Thank you for your review, we are very sorry to hear about your experience with us.
If the delivery time has been longer than expected, it is often due to external factors that unfortunately we cannot control, but we always try to provide the most likely estimated delivery time and deliver your package as soon as possible.
Regarding your phone case that has broken, it should certainly hold up much better than that. We ask you to contact our customer service with a picture of your phone case, and they will assist you further.
Wish you a lovely day!
/Alice, Holdit💜
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.