Ordered online to be collected in store. Although the order was ready to be collected within a few days, the pickup took longef than expected. I waited approximately 15 minutes to be served as there... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit 1, 18 - 20 St Mary's Square, SA1 5HR Swansea, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Always helpful staff. Great range in store and you can order if they don't stock the item you want. It's great that there is still somewhere you can browse in store. There is still a demand for physic... Se mere
Virksomheden har svaret
It is always a pleasure to shop in store or on-line, but do prefer in store as the help and information is there always and easy to get. I always get good customer care, thanks to everyone who works... Se mere
Virksomheden har svaret
Ewan sales advisor at HMV Swansea today was amazing, he made our shopping experience brilliant. Nothing was too much trouble, he was so welcoming and polite. Ewan has brilliant customer services s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om hmv (UK) - Swansea
Skrevet af virksomheden
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrevet af virksomheden
- home of entertainment since 1921
Kontaktoplysninger
Unit 1, 18 - 20 St Mary's Square, SA1 5HR, Swansea, Storbritannien
4,8
Fremragende
292 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent
Excellent service fast delivery wouldn’t hesitate buying again infact all ready made another order
4. februar 2026
Besvarelse fra hmv (UK) - Swansea
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchasing and receiving parcel from HMV
I received my order on time. From ordering and delivery top marks. It was received in perfect condition. Just what I wanted.
4. februar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Picked up my click and collect
It was so straight forward to pick up my click and collect , when I was at the Swansea store I even bought another vinyl to go with the 1 I was collecting.
17. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Amazing employes
The customer support is amazing, and the cashier Mark even helped me lift up my vinyl player onto the counter
19. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Blake,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order & after a couple of days…
Easy to order & after a couple of days arrived on time & easy to track.
18. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Ian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered 4 x vinyl records online and 2…
Ordered 4 x vinyl records online and 2 were received damaged. I went into HMV Swansea to get sorted and they were swapped out with no issues. The chap I dealt with (Mark) was very helpful and sorted the issues no problem
17. januar 2026
Uopfordret anmeldelse
Besvarelse fra hmv (UK) - Swansea
Hi Alex,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Fast Delivery
Ordered just a few days before Christmas and the package arrived so quickly. Saved Christmas, frankly. Thank you!
11. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Hannah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was so easy to get help and look for…
It was so easy to get help and look for and order ,which arrived in a few days .Thanks
Dennis
5. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Dennis
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Items arrived very quickly and as per…
Items arrived very quickly and as per the order.
2. januar 2026
Besvarelse fra hmv (UK) - Swansea
Hi Jane
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful shop assistant and regular…
Very helpful shop assistant and regular e-mail communication
26. december 2025
Besvarelse fra hmv (UK) - Swansea
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
there when i wanted it and was cheap
24. december 2025
Besvarelse fra hmv (UK) - Swansea
Hi michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great all round experience
Helpful staff. Good information. Excellent updates. Had just what I needed.
18. december 2025
Besvarelse fra hmv (UK) - Swansea
Hi Alison
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic
You were fantastic ordered what i wanted and was kept up to date then told me what day i could pop into store for collection
Than you very much
18. december 2025
Besvarelse fra hmv (UK) - Swansea
Hi Joce
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful in the Swansea store,what…
Very helpful in the Swansea store,what I wanted was out of stock,so they ordered it for me and I received it 2 days later,very happy👍
15. december 2025
Besvarelse fra hmv (UK) - Swansea
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service at a competitive price
3. december 2025
Besvarelse fra hmv (UK) - Swansea
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Besvarelse fra hmv (UK) - Swansea
Hi ALAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Besvarelse fra hmv (UK) - Swansea
Hi sheree
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Besvarelse fra hmv (UK) - Swansea
Hello Gary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dette er Trustpilot
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